About ACS

ACS Technologies’ church management software applications enable church staff to manage member records, contributions, events, small groups, volunteering, check-ins and more.

Members and leaders can facilitate relationships with one another using calendaring, scheduling, registration and attendance tools within the small groups and event management modules. The built-in communication tools allow church staff to send bulk emails to members. It also offers accounting tools to manage the flow of finances and keep a record of payments made.

At the same time, ACS’ contributions module tracks and organizes giving and tithing data, supporting one-time and recurring gifts, online and offline donations and automated contribution statements for tax ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

108 Reviews of ACS

Average User Ratings

Overall

3.95 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(42)

42

4 stars

(32)

32

3 stars

(24)

24

2 stars

(6)

6

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 108 results

January 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2018

Bulletproof, contains all the core functionality, but dated

Crucial information that aids in caring for our church family.

Pros

I love that this software has been refined and is extremely reliable and fast. Efficient data entry and keyboard functionality. Powerful reporting. Covers the basics of what a ChMS should offer with ease, speed and power.

Cons

This software is dated. It's "cloud" based, but lacks lots of modern communication tools such as text communication, easy email distribution and remote web-based functions like small group attendance, and volunteer management. In all honesty, ACS is so big and has so many add-on features, it can probably do all of these things, but it's hard to know all of the functionality because it's not easily explained anywhere (and I've been a user for 12 years). Also, it's reporting process is not difficult for someone with some background in reports, but it's far too complex for an average pastor or lay-leader to use - which requires a database person to run reports. Also, no customizable dashboards, etc. So, it will probably do most everything you want, but you'll need a ChMS expert to figure it all out and run the reports...

January 2020

David from Ebenezer Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

ACS is THE BEST!!

ACS cares about us. Cares about churches. Our business relationship with them helps us to do what we, the church, were intended to do in the first place, which is build the Kingdom of God.

Pros

We have been ACS clients since the beginning!! Currently we are using Realm for membership tracking, but still use ACS Financials for our book-keeping needs. It does everything we need, and our books are not as simple as one might think.

Cons

The only con I can think of is that I wish ACS Financials could integrate with Realm. We have ACS Financials down pat, and I wish we could port it over!!

January 2020

Susan from Christ United Methodist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2020

Solid Church Software

We use ACS to keep track of our members. To track groups and to allow easy communication through email or mass mailings.

Pros

The attendance module has allowed us to automate a process that used to take many man hours. It has also improved our ability to keep in touch with our members.

Cons

The reporting feature of the software is highly customizable which is great for it's ability to enable you pull information exactly how you need it, but it makes it's user friendliness a bit lacking.

July 2017

Aimee from Gospel Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

July 2017

ACS is okay...

We can keep track of our members and visitors and keep good records for visitation.

Pros

The transition from Servant Keeper to ACS was smooth. The onboarding team and the customer service reps are easy to work with and try to be as helpful as possible. The Church Life app is great, and has been a blessing to our church members.

Cons

Working through a separate "portal" is a total pain. The software seems like it's not advancing with the times, and I would much prefer a true "cloud" based system. We are often "kicked off" the portal and have to log in again. We also have difficulty with AccessACS, because it can only be accessed by a Windows based browser (and we all use Mac computers). It's a bit of a hassle to access AccessACS through a separate browser to do the needed uploading tasks and helping our folks with their passwords and such. Finally, they really haven't updated much in the software. It's stagnant, and I see some areas where we may want to explore more modern technology.

September 2019

Josh from IPC Savannah

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Aching for ACS

The customer service at ACS is outstanding and would recommend this company and their products to anyone.

Pros

This software was the solution we needed. When ACS Realm is fully launched, we will find that our questions will be answered with the product provided.

Cons

Sometimes the software can be clunky and not able to fully customize the solution we need but then the question is asked, "What do I really need to do?"