Church Community Builder Software

Pros

It works well for us to keep our church connected especially those who are online. Helps keep giving records all in one place.

Cons

It is sometimes difficult to navigate and explain to those who are not familiar with web forums. Lacks some functionality for scheduling and communication that we need.

As a member of a larger church, there is no way to disseminate information to all church members about their individual needs and events on a Sunday morning alone. CCB places people in applicable groups to disseminate information efficiently and help these subgroups communicate.

Pros

-The tabs on the home screen are intuitive to use.
-The flow on each screen anticipates my needs. For example, when I view the nursery group I serve in, the screen includes contact information for our children's director and room leaders. It also includes an option to write a message to all participants.
-The "Give" tab lets me store bank information so I can easily use this function monthly without having to reenter anything
-CCB allows me to be added to different groups so that I receive email communications directed to each group. This keeps me in the loop about relevant information, but keeps the information concise since I'm only getting applicable emails

Cons

-I would like the calendar tab to be more customizable. While the software does take into account which "groups" I am apart of and only show me events relevant to those groups, there are still certain events that I'd rather not see (i.e. regular church services. I already know these happen on a weekly basis, and it would be more helpful to see events I actually need help remembering).
-It would be nice if each personal profile had more information on where they are connected in the church-where they serve, how long they've attended, etc

Pros

I enjoy the ease of navigation; very user friendly, nothing too busy, easily navigated by users of all ages and computer proficiency.

Cons

I cannot say I have any improvements or complaints... the software does what I need it to do for my online church communication needs.

Pros

I guess that for the bigger churches I used to work for this software was indispensable. Now working for a smaller church, I already notice the need for the right info on people. So even thought the functionality seems to be more for larger church settings, don't be fooled. It works really well for any size organization. It works great with programs like Excel to pull out lists of people in a sec, which saves you a lot of time.

Cons

Sometimes when you need to do a cross search with specific search criteria, you may find it a bit harder to figure out how to do that.

Pros

Really good looking GUI and very easy to navigate. Looks and feels modern. Their team seems very friendly and willing to help get everything set up quickly. Lots of different features and touch points for tracking your ministry

Cons

I would love to see some more integration with other church software

Pros

I liked that the software had a similar look and feel to what we did and that the company is constantly updating to keep current.
The diversity of what it covered and the fact that it would be used across the PC/MAC platforms instantly bumped it up our list of option.

Cons

While people who use it everyday find it easy to navigate it has been difficult for those that don't get that regular use.

With the ease of interaction with a system like Planning Centre it's been a bit of an uphill climb to show how this software can work.

Pros

Making user profiles and tracking people is easy and helpful.

Cons

Nothing was easy to create or produce. Was very basic in the forms and wasn't clean looking, very basic.

It's a great way to communicate with our church. It helps me keep track of so many things, overall it's an absolute blessing!

Pros

From the very beginning and the pace that I could learn in, CCB was easy to follow and they have just about covered all the questions one could ask. Once in awhile, we have a special concern, but they are fast to answer and help us. Really, I love it.

Cons

I was very confused at the renewal process, but that was more me than CCB. Once they walked me through it, we were good to go.

It has sped up our accounting teams work significantly, allowed us to manage our physical resources better, helped follow people through processes and understand the flow of our organization. I have found the team at CCB incredible to work with -- they are warm and knowledgable.

Pros

the continual updates & customer support

Cons

some of the deeper set up gets pretty confusing and difficult to manage

CCB has really helped our office staff and leadership team to keep track of people, attendance and giving.

Pros

I like having current information available to all the leadership team whenever and wherever they sign in. I have access to so much information by searching for a person in CCB.

Cons

There is a learning curve - but that is present with any new system.

Was a great way to store retrievable data and info on our church and our body.

Pros

A lot of Info at your fingertips in easy to use compartments also allowed for limiting access when needed.

Cons

harder to learn for those less computer savvy.

Church Community Builder has improved my church's management of congregational records and information. When handling hundreds of people from first-time guests to volunteers and small groups having a tool that allows the church staff to be informed about and supportive of congregants is of utmost importance. CCB has also helped congregants to "own" their involvement in the life of the church from managing their giving to their volunteer schedules. It's a great tool for church staff and congregation.

Pros

What I like most about Church Community Builder is the level of detail provided as it pertains to database records. If used to its fullest, the user can store a tremendous amount of information about individuals which in turn helps the user support these individuals as members of their church community.

Cons

What do I like least about Church Community Builder? I cannot think of anything that stands out at this time.

It is great for connecting people around a common task, goal and community. But it lacks the driving human element that makes users stay.

Pros

The networking aspect of the service is very intuitive. Once you are connected with a church you can add ministries, tasks, and groups to your account with ease. The service also creates a church wide callender to show you all the eeents and makes note of the ones you are involed in.

Cons

The reason how it is only great in theory is that the user expirience in not very great. It can be confusing to navigate the site and given that there are not many interaction features, it makes using the site a task and less fluid. Because there in not much reason to use the site for interaction it makes user involvemtn decline, which basically break the entire community down.

We have been able to consolidate a lot into the data base that we were doing in other software or by hand. Has made collection of data easier and more comprehensive. It was the right decision to go with Church Community Builder.

Pros

Always updating and looking to improve the usability of the software. Have made very positive changes in the last few years. They listen to what their customers want (can't always deliver it, but you know that they have paid attention).

Cons

I don't believe that the Financial reporting is as strong as it could be.

Very positive, but capture congregant buy-in has been challenging.

Pros

I like that the system is web-based and end-user driven

Cons

Difficulty for staff to learn, but this is basically a direct tie to functionality so it basically a necessary challenge.

Pros

The ease of use for our church members. The interface is very intuitive for maintaining personal contact information and receiving and responding to communication. The full-time access to personal giving history is also a huge plus.

Cons

The reporting from online forms could be a little more robust.

CCB is a great tool for storing all your data, planning events, communicating with groups, reserving resources, etc. The new scheduling tool is a great improvement, and I look forward to more updates being released.

Pros

Wide array of functions, the best help section and support I've encountered for any software, constant updates,

Cons

No CCLI integration in the scheduling and service planning tool

We were in need of a current directory (printed) and decided to turn to Church Community Builder for an online directory as well as finance manager and attendance tracker. This offers users the ability to look up and/or change information in their own profiles as well as look up other congregants' information to contact them in real-time, instead of waiting for a printed directory to come out once every 3-5 years. So much changes in so little time nowadays, that this is so much more practical for our fast-paced society.

Pros

Church Community Builder is certainly the best software for managing congregational information available! I love the app for iPhone, which allows me to take attendance for worship and Bible studies quickly as well as look up congregant phone numbers/emails/addresses quickly and on the run. I also like the ability of congregants to interact with one another through groups and email within the site & the security in place to maintain confidentiality as needed.

Cons

For reporting purposes, I need to know certain things about attendees and creating reports can sometimes be more difficult for those who are not very computer-savvy.

Overall, CCB has been very good for our church and helped us to more efficient with resources.

Pros

Keeping data in one place allowing forms and queues to manage processes.

Cons

Some things like schedules are more challenging to use. I wish there were an easier way to track those serving.

I've used Church Community Builder to help various teams see who and how people are connected or involved within the church. It helps identify people who may be falling through the cracks. It removes the need for manipulating spreadsheets, prioritizing sticky notes and searching through old emails to do church management tasks.

Pros

Church Community Builder is a full-featured church management software solution. It's highly customizable to what my church needs. I've used the software at two different church over the years and it worked well in both contexts. It has scaled nicely for the smaller church and the larger church and the multi-site church.

Cons

The Metrics dashboard has the most room for growth. The potential is there, but the look and feel is clunky.