We utilize Fellowship One as our main database for records.

Pros

I love the functionality of the system. I like that it is web based so you don't need a server or special app on your computer to use. Anywhere you have internet you can use it! If you utilize it to its potential there is a ton of data you can store but most importantly you can run reports to pull that data. The report function is amazing, you can pull exactly what you are looking for exactly the way you want it.

Cons

I wish there was an activity log to track who makes what changes. We have a large number of users and its sometimes hard to know what information has been altered and if it should have been altered by that person. I know you can give permissions to users but having the log would add a great tool for administrators to use.

Easy to Use - Great features

Overall - this has been a great church management software. Data is easy to enter and profile information is easy to view at a glance. There is a bit of a learning curve with reporting, but that is to be expected with any software that is new to you.

Pros

Customer service is great - you can speak to a real human being and problems are solved quickly. The custom attributes are a helpful feature and the ability to create your own shareable people lists is also a very good. Web forms are easy to create; Insights feature is a major plus.

Cons

The major drawback is that mass texting is not included in the Premier version. Also, assimilation process is lacking some functionality. iOS check has some challenges.

Robust functionality but older processing and interface.

I would like to say that even though I gave this product 3 stars in every field, I give it the neutral review because it has so much potential to be better. I think right now F1 is in a place of a possible explosion of great things? But it's going to take a revamping of old processes and implementing new ones. The biggest benefits is that it's a database which helps us to manage our needs as a congregation and keep account of how we value our team members who serve.

Pros

What I like most about F1 is the SQL database interactions and the ability to pull information on any person in our congregation by the fields on their account. This is hugely helpful when pulling statistics of who attended events, paid their tithes, who has pastoral notes, and so much more. I think the other thing that I enjoy most is that this is truly a one stop shop in regards to what's needed for ministries. You can do anything from background checks to childcare for events based on the manageable forms. You can create contacts for specific staff or titles within your organization to receive information on congregants based on options they choose from visitor cards.

Cons

What I least like about this software is that even though it has so many features, it's almost too much to navigate when you first get into it all. Trying to train a new person on staff with the amount of information overload is a bit daunting. Granted not everybody will be doing the same functions within the program, but to be able to upkeep this database, you almost need a person solely devoted to making sure the data that's entered is correct. I would also say that the knowledge base needs a revamp with more clear information on what the actual functions of the database are, including an admin-like knowledge base with deeper understanding of how data transactions are made. Some things are just kind of ambiguous and unclear as to how the transfer of data happens.

Infinite customizability, clunky interface, regular errors

FellowshipOne is a bit frustrating but overall very good!

Pros

FellowshipOne is king for church management software.

Cons

It's a bit of a catch-22 because it's the absolute best software, but it has its fair share of errors and reports that are just not attainable.

Fellowship One

Overall, my experience with Fellowship One has been positive. But it seems to be playing catch-up to the competition.

Pros

Fellowship One has exhaustive resources - you can do almost anything with it. It's a very feature-rich CRM.

Cons

Because there are so many features in F1, it can be very hard to navigate. It's not intuitive. And the reporting is very powerful, but very confusing.