About IconCMO

IconCMO is a cloud-based church management solution that allows administrators to manage membership data, communications with member and volunteers, member contributions, accounting and payroll.

Membership management feature helps users to organize and record member information, schedule pastoral visits and archive records in order to maintain historical data. Users can manage groups by communicating through email and text messages in order to send reminders and last minute updates.

Fund accounting module helps to manage multiple funds and track credit card expenses using checkbook management function. With the help of this module, users can create a budget in order to manage revenues and expenses. It also helps in recording payments, generation of in...


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Supported Operating System(s):

Web browser (OS agnostic)

359 Reviews of IconCMO

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(196)

196

4 stars

(129)

129

3 stars

(33)

33

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 359 results

November 2018

Vania from Creative Cottage

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

IconCMO ROCKS

I have been working with IconCMO since 2006 and I recommend it to any church that needs to keep their financial records in order. Upon my recommend my mother’s church has adopted IconCMO and is appreciating the ease of use especially since they’ve had to deal with using a temporary as they fill their financial officer position. This has saved them countless hours of work when the new person started so they didn’t have to do any research or catching up of financial entries that needed to be made. This year our church started a building campaign and IconCMO has helped us in monitoring, planning and providing reports which are needed by bankers, leasing agents and government agencies. We are so thankful to have this software as we plan and grow.

Pros

I have used IconCMO since 2006. The main function we use is to keep all the financial records for offerings and paying of bills. I love the ease of use when a question comes up about an expenditure. It’s very easy for me to find the details and report on the question in a timely manner. I also appreciate the quarterly and year end statements. I have hundreds of statements to send out but the majority of my time is spent stuffing the envelopes because printing the statements is quick.

Cons

I would love it if the alternate address when used, would show up in reports and on the contribution entry page. Thankfully it is used on the statements.

Response from Icon Systems

Replied November 2018

Thank you for the awesome review, Vania! We appreciate your feedback and are so grateful for your business over the years.

May 2019

Steve from All Saints Lutheran Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

ICON Has Been A Blessing

We were users of Logos for ten years. After they were bought out their customer service really declined and then they went downhill from that. We found out they were going out of business on a text support call. The customer service team never got in touch with us. When we finally sorted things out we were faced with grossly higher costs and a costly paid data transition. We began a new evaluation process and selected ICON as it met our needs at a very good price point. We upgraded from an old, thick client system that was cumbersome to a fantastic web based set of tools. The data transition was simple and we had a great experience getting started with ICON. We love the functionality and reporting.

Pros

The software is built with intuitive and simple to use graphical user interfaces (GUI). The layout of the GUI are well thought out and make the user experience pleasant and simple. The ability to move seamlessly between them heightens the experience. Whether it is managing families, people, giving or accounting functions, ICON has been a great upgrade for us from our prior software.

Cons

There are a few layout issues where the experience could be improved. The good news is that when we mention them the ICON Team listens and we have already seen improvements in the short time we have aubscribed.

Reasons for Choosing IconCMO

We liked the functionality and direct interface to accounting. We did not want a package that had to also have Quick Books. We preferred a more seamless approach. He other options with accounting offered no better functionality at a higher price. The responsiveness of the other software teams also left something to be desired. All in all, we got the functionality we needed at a fair price with a helpful team. What more could we ask for?

Response from Icon Systems

Replied June 2019

Thank you for the kind words, Steve! We appreciate your feedback and are so grateful to have you on board with IconCMO.

July 2017

Stasia from New Disciples of Cedar Rapids

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2017

mixed - relatively easy on the simple things, complicated on things that don't need to be

We appreciate that this software doesn't require computer expertise to run. We also appreciate the integration of our membership records with financial so that we can keep all things in one place. It also works well with a volunteer run congregation - people can access records from home with a personal sign-in that gives them access to only the data they should have access to. It does need better integration though of the minor items like homebound visit records showing up under the member's individual record. And an improved search capability would be nice.

Pros

My favorite thing about ICON is that we can record visits with members. We also appreciate that it integrates membership data with financial so that all of our record keeping is in one place. The cloud is great because our volunteers can access it from their homes. I like that I can add significant dates like baptism & confession of faith. I like that I can access it from my phone. I appreciate that we can attach photos to names. The best part is that we can give out different passwords with different levels of access,.

Cons

I find printing the reports I want to print difficult. It would be nice to have better search features - so that I could search for anyone who was baptized on a certain date. Or I could search for people with a certain spiritual gift. It is also hard to create different types of connections between members - I wish there was a way you could connect extended family without making them a household. The financial set-up is confusing to people who do finances for a living. I also wish that we always had access to an empty example that we can use for discussion and training without having to sign in to real data to do this. Also the turn-over of fiscal year might be nice if this could be done by multiple type of users.

Response from Icon Systems

Replied July 2017

Thank you for the review, Stasia. We appreciate your feedback! Please give us a call. We can definitely hook you up with a demo account so you can try things out.

May 2019

Josiah from Fletcher Memorial Baptist Church

Verified Reviewer

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2019

Great All-In-One Management Software

We are able to handle weekly contributions that are taken up during services as well as have the ability to import our online giving through Vanco seamlessly. We can manage all of our payables and print reports on demand. Payroll setup is easy, as is the members and groups portion of the software. I like that it is online so I can manage things if I have to be out of town or away from my office computer.

Pros

Everything is in one place so we can track our attendance, manage membership, pay bills, receive contributions including online giving, and manage employees and handle their payroll. They have made improvements to the user screens to make processes more intuitive and streamlined so less windows have to be opened up within the screen.

Cons

I was less familiar with double entry accounting so it took a little bit of getting used to after having worked exclusively with QuickBooks prior to being employed here.

Reasons for Choosing IconCMO

ICON seemed to be the most thorough, offering all the services we needed within the same online software. No software to install on the computer, and no forgetting to do memory backups.

Response from Icon Systems

Replied June 2019

Thank you for the kind words, Josiah! We appreciate your feedback and are so grateful to have you as a customer.

May 2019

Cheryl from UU Church of Flint

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

So easy to Use

It has been a time saver. It is convenient with being able to work from home or offsite for each of us that enters financial information. The support is amazing, the sand box helps with learning and overall it is very easy to use and keep information to the congregation and board updated.

Pros

The ability to set our account up the way we want, create our budget and handle membership and visitors all in the same software.

Cons

There honestly isn't anything that I do not like about ICON software. We had a few learning curves in the beginning or a few items we wished the software had, and with working with the great staff we now have those items available to us.

Reasons for Choosing IconCMO

Recommended by the accountant that reviews our accounts annually.

Response from Icon Systems

Replied June 2019

Thank you for the kind words, Cheryl! We appreciate your feedback and are so grateful to have you as a customer.