Planning Center Software


Planning Center by Ministry Centered Technologies is a suite of cloud-based applications that are used to support team leaders and members in planning, scheduling and managing church programs and events. The solution’s “Services” module supports tools to keep media organized. Users can upload and tag media and files to locate the right song or video for your service, then schedule and stay in contact with team members overseeing or participating in that service.

Planning Center provides a “Resources” module that allows leaders to reserve rooms and publish event calendars to manage church resources. The events, rooms and resources have their own calendar feed that syncs with calendar programs, including Outlook, iCal and Google Calendar, to remove scheduling conflicts. Calendar feeds can also be set up to display on kiosks, so church members can see upcoming events displayed on tablets, touchscreens and televisions in common areas.

Planning Center offers multiple packages and price levels to fit faith-based organizations of different sizes.



520 Reviews of Planning Center

Overall rating

4.64 / 5 stars

Filters:

Showing 1 - 20 of 520 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

This is the software you want

I can't reccomend planning center enough. It's easy to use. It looks good when integrated with our website and digital signage. It encourages collaboration between teams. While it doesn't have an accounting module that kind of thing is best left up to the experts; intuit's products handle accounting much better than any church management software anyway. If you're not already using planning center services, you really should it makes planning worship so much easier and once you see how great that is you'll want to get groups, resources, and everything else and by that time most of your database is already populated and the people module is free. You'll be swapped over to it as your main church management software before you even realize it.

Pros

It is the most user-friendly software. They have more features than you'll ever need and it makes collaboration a breeze. The system always functions as it should and most of the time the development team is several steps ahead, putting out new features that are actually helpful. The fact that they work with groups like renewed vision to integrate with propresenter is incredibly valuable. Everything being cloud based also makes it easy to collaborate between departments on events. Their groups search is easy to use, resolution-responsive and looks great integrated into any website. The kiosk option in their events module makes dynamic calendar-based digital signage really simple. Everyone who has ever resisted adopting planning center at our church has eventually come around to really like it.

Cons

If you have a need for a feature the development team is going to tell you that they may add it one day and never commit to a release. Also they don't offer any training other than videos online - for savvy people this isn't much of a problem because their interface is so user friendly, but if you have staff who refuse to learn things on their own this will deter them from wanting to adopt planning center - though it shouldn't because it is really easy to learn. The pricing model can be somewhat confusing at times and I wish there was more of a discount for people using multiple modules; a large church can get close to spending a thousand dollars a month without much trouble, though I know this is comparable to some other platforms and honestly you get what you pay for.

November 2018

Jonathan from Alive Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

4 of 5

November 2018

A strong suite with a little too much monopoly

Quality way of maintaining a database of church members that integrates well into scheduling them to serve, checking in their kids, or having them sign up for events or small groups. Nothing else quite like it out there in the market right now!

Pros

I love that it has a variety of different tools that are not only practical but have swiftly become necessary to running ministries in the church. I can't imagine using another software for scheduling teams, checking in kids, or organizing our small groups. This truly is a robust central point for our database management at our church, and it's in a whole other category than any other church management software because of its significantly lower price point.

Cons

Perhaps it's because of the price point, but where Planning Center fails in its ability to stay innovative and continually becoming more intuitive in its design and structure. I can't tell you how many times, even after years of use, I have spent dozens of minutes trying to find a certain feature or settings option that still evaded my insight for where it should go. Also, despite regular suggestions for updates to make the software stronger, I rarely see them innovating. If they didn't hold such a strong monopoly, I would not be surprised to see them ousted by a more aggressively advancing competitor.

Response from Planning Center of Ministry Centered Technologies

Replied November 2018

Thanks for your honest review, Jonathan! We'd love the chance to chat with you about your comments. You can email us at support@planning.center. We're working hard to update our apps often to keep them competitive. This month, we've pushed out major feature updates to Resources, Registrations, Groups, and Services. We have many exciting updates coming before the end of the year as well!

January 2017

RJ from Redeemer Bible Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2017

Great Church Management Software

I love almost everything about PCO, I've used many different CMSs over the last few years, and PCO has been the best. Their best apps are: The original "Services" is fantastic and the most polished. Works great not just for (all though especially for) worship team. It is also great for Children's/kids church, greeters, ushers, refreshment team, really any team! The next best is also their fantastic "check-ins" works great! they have thought through these well and made excellent improvements. Fast, reliable, intuitive, versatile, really just great. The third best and it starts to fall off pretty quickly from here, is their "People" app, it works well, they have mad significant improvements and honestly I think the reason this one does not seem to work as well as i wish it would is because of the other apps they've created... I'll try to explain. "Giving" seems to really frustrate my finance ladies. One works for several churches and she is not a fan of how things work in PCO, especially if you collect money through Text, or registrations... it seems to become very difficult to resolve on her end... i don't really know finance though, so i can't be more help there. "Registration" and "Groups" are all great efforts that seem to have too much crossover and convolution with each other but also "Check-ins". It can be hard to tell if a group should be entered into "groups" or "check-ins" or both.Such as Youth Ministry? Group or Check-in? Both take/track attendance, each in different ways with plusses and minuses each way. But good luck getting a useful report out of either them. Also if you use "Registration" to collect funds for an event, it's great for tracking that, but your finance office will hate you because it doesn't seem to report with everything else, so it adds a bunch of extra steps, i thought we were doing it wrong so they called PCO and basically got a "Sorry that's how it works." These apps all allow you to enter new people into the "People" app, and you also expect to find useful info on member activity in "People" but you really can't find much useful info on individual, just "Lists" of people. Reporting (in "People" or in the apps themselves) fails to be as useful as you need because of the overlap and convolution... want to know who didn't attend this week? No way to find out. Missed 3 times in the last 6 meetings? No way to find out. Want to see how attendance is going in each of your small groups in the church. sorry.

Pros

listed in my review

Cons

also listed in my review

July 2017

Kevin from Fellowship Bible Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

I couldn't imagine church service planning without PCO!

It revolutionized my planning and communication process. It made it so much easier to see who is serving when and to know whether or not they've been sent certain communication pieces and resources. It also makes it simple to collaborate with others on the planning process.

Pros

I've been in church music ministry for over 14 years now. I've tried and evaluated several pieces of software over the years. I always came away with the sense that software packages certainly worked for someone, but I would have to change several things to fit into most of them. That was until I found Planning Center. During my first contact with the product, I was thinking, "Who has been spying on me and conspiring to make my work simpler?"

Planning Center is designed for church event & volunteer management by people who operate in that realm. They understand the challenges and needs of people serving in churches, and their software makes it incredibly easy to keep people in the loop and keep spots filled.

Their customer support is second-to-none. In their early days, they had some issues with their hosting company. They live-tweeted as someone drove to the server farm, pulled their servers, and drove to a new hosting company that offered guaranteed up-time. We all understand that stuff happens. They won a lot of loyalty as their customers saw them doing everything humanly possible to make their product reliable.

Cons

One feature I'm hoping for soon is the ability to incorporate calendar invitations into people's serving schedule. As it stands now, you can subscribe to a calendar of your PCO activity, but it's a separate calendar. Not everyone will do that. As a result, I've been inviting people to Google Calendar events based on who is serving when, just to try to make sure it gets on people's schedules. It would be nice for that functionality to be integrated into PCO instead of doing it separately. When someone accepts an invitation to serve, they get a calendar invitation sent to the email address they indicated was their primary calendar. Other than that, I really have no complaints.

February 2018

Nicholas from Hoboken Grace Community Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

It's core programs are stellar

All in one stop shop for Church Database Management

Pros

Planning Center is a great all in one suite for a church database. Their customer support is really good. They will respond to your email within an hour. They've had a slack channel that is also helpful for you to learn from others how they are using the software. The majority of their products are great. People, Services, Check-In are best in class in my opinion. Resources and Registrations are good they get the job done.

One of Planning Centers best features is that they are constantly making quality improvements. Their updates keep them at the top of the ChMS game. I've witnessed others get the lead and they play it safe or drop the ball. Or they just built such a large product that its too big to update.

People
-Easy to import and export (this is a must feature in my opinion for any database)
-Customizable (again another dealbreaker for me if a database doesnt have that)
-F R E E

Service
- The best volunteer management software in any industry

Check-In
-Simple to use and straightforward
-Beautiful UI

Cons

Groups and Giving are what I like least about Planning Center. We had to move on from PC Giving because after 2 years of using it they never added the ability to mass import donations or work with outside vendors. I would have loved to have been able to integrate PushPay with Planning Center. It would have saved us H O U R S. I would have loved to have our members see their entire history of giving. Unfortunately, the only way to do that is to manually re-enter every gift. That would take months to complete and we are only 10 years old as a church! Reporting could be much improved too. You can really only search by one category at a time. So if you want to look at everyone who has given to a certain fund by check you'd have to export the info to get that.

Groups is still in beta in my opinion and have been since they launched in June of 2016. It's not complete or usable in my opinion. All it does is take attendance. Our groups are more than just taking attendance. Every group's system has a span of care (coaching structure) but groups don't have anything to assist you with that. It also doesn't receive many updates. The team that works on giving also works on groups so giving naturally gets all the priority.

Finally, one thing that scares me about Planning Center is that some of the staff can be really arrogant. I don't know if it's because of how many users they have and managing all the requests but they don't listen well enough.

Response from Planning Center of Ministry Centered Technologies

Replied February 2018

Hi Nicholas, Thanks for your review. We've had a lot of changes to our teams in the past two months, and the Giving/Groups team has been split in to two separate teams to help advance both of those products faster. It still might be awhile before Giving has a way to bulk-import payments, but adding the ability to track external payments in September was a step in that direction. It's definitely concerning that you feel our staff is arrogant, so if you would like to contact me directly about experiences that contributed to this feeling, I'll gladly look into it with you. Reagan Helms Support Team Lead Planning.center

March 2018

Jayden from University of Nebraska Lincoln

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

When it comes to all-in-one church planning and management, Planning Center is second to none.

Pros

It offers almost every feature you can imagine necessary for your church, regardless of your position. As a leader, you have the ability to set up a plan for an entire service, including music sets, speakers, sermon notes, etc. with as much or little detail as you like. You can then share this with any or all members of your team for their reference. Chain emails can be sent for reminders of meetings, worship rehearsals, or other information.
For worship pastors, you are also able to attach chord charts, song files, and list of members for future worship sets, allowing everybody to have access to practice materials and be on the same page. There is also an ability to create your own chord charts for songs you've written, along with personal notes for your band to follow directly from you.
For the congregation, there is a hub for offering/donations that can be done completely electronically. Members can also have their own profiles to check in, register for church events, and more. The best part of all of this is that it's all categorized, making every feature streamlined and easy to setup, use, and view. Most software becomes complicated when jam-packed with as many features as Planning Center, however the folks here have done a fantastic job of laying everything out in a logical and easy-to-use way, for the most part.

Cons

While most features are streamlined, some are buried underneath others, and thus require a bit of digging to figure out every last odd-and-end in the program (of which there are a lot). This isn't detrimental, but it is good to know that you'll have to be willing to invest a little bit of time to truly master everything.

October 2017

Brandon from Woodlake Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Planning Center is THE standard when it comes to Church Planning Software for good reason!

Planning Center allows me to keep all of my teams and schedules organized with very little headaches along the way. I use Planning Center multiple times each week and use it to keep track of a large database of volunteers. Within seconds I can see what areas we are weak in volunteer wise and schedule accordingly. I have had very little issues with Planning Center, but anytime I need help, their customer service teams are phenomenal.

Pros

Planning Center allows me to keep all of my teams and schedules organized with very little headaches along the way. I use Planning Center multiple times each week and use it to keep track of a large database of volunteers. Within seconds I can see what areas we are weak in volunteer wise and schedule accordingly. I have had very little issues with Planning Center, but anytime I need help, their customer service teams are phenomenal.

Cons

On rare occasions there are features that are difficult to navigate. For example, I was recently changing someone's availability within their profile and the dropdown for possible service times wasn't showing the service times it should have. There was a menu I had missed that changed this dropdown to be correct. The Planning Center team fixed the issue for me quickly and taught me how to do it myself in the future so I am definitely not complaining, I would just say there is a bit of a learning curve when it comes to navigating all of Planning Center's options.

February 2018

Micah from Whitewater

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

3 of 5

February 2018

Great at discrete tasks... not yet ready for primetime as a whole-church DB replacement

Planning Center is hard to review because it's not one product, it's actually six different products. That's both a strength and a weakness. Most people using Planning Center are used to its core functionality: Planning Center Services. This is the tool used for actually planning a worship service (complete with tech sheet, ProPresenter integration, etc) and scheduling people to be there. It also has a Check-In component, a Groups component, a Resources (room scheduling) component, and a Giving component. Supposedly, if you add them all together you get a viable whole-church database solution. It's hard to see that being the case, since a lot of the functionality you'd want to see for a whole-church database (especially around reporting, metrics, dashboards, etc) are missing. But the parts that are there mostly work well. It's impossible to overstate how far ahead Planning Center Services is from everything else in the field. Everyone I'm in contact uses Services for service planning. Their other modules, though, are all missing important features. Work is clearly being done to improve those components, but mostly it seems more like rearranging existing features than adding the ability to solve new problems. We'll keep using Planning Center Services, but have transitioned away from Planning Center Groups and anticipate moving away from Planning Center Resources. Luckily our new system integrates well with PCO, so we'll be able to keep our contact databases in sync. This is an underappreciated feature for PCO: a full API to develop and integrate against!

Pros

Great ease of use. Excellent for planning services and scheduling volunteers. Makes it easy for volunteers to respond to schedules without having to remember account details. Solid people management.

Cons

Everything outside of the core (service planning & scheduling) functionality seems half-baked. Very difficult to pull reports, group scheduling & attendance don't work well.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Planning Center is very effective in scheduling volunteers for events, services, and volunteering

We are able to let mass amounts of volunteers know what they'll be doing, when they'll be serving, and where they'll be serving over the weekend services we have. It's a great tool for churches who have volunteers willing to jump in and be a part of a team.

Pros

I like that we can send our team members invites for weekend services and they can respond via the downloadable app. We continually use this software to see who will be showing up to services/events by who's accepted and who has declined the invites we send out. We enjoy using the service flow capability that allows us to communicate how the services will be run for each weekend. This not only allows us to communicate with those who volunteer on our teams, but they have great features like music stand to help communicate which songs will be played that need to be practiced. Every feature created is to the benefit of the participants and the administrators using it.

Cons

I think the only thing I really don't like about this software is the time it takes to get used to where all the functionality is and what can be used for different situations. It's sometimes a challenge to get newer users on their feet when jumping into this program. Particularly in understanding the structure of how data is recorded within the program.

November 2016

Kevin from Fellowship Bible Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Don't Do Church Music Without This Tool!

I've been a church music director for 13+ years. I've looked into a lot of online products over the years. Most of them looked like something that worked for someone, but I would have to change how I did things to make it work. Enter Planning Center. As soon as I started poking around, I starting thinking, "Who has been spying on me and conspiring to make my life easier..." Not only is this product incredibly well-made, their customer support is second-to-none. Planning Center makes service planning and volunteer scheduling a breeze. I also use it to handle all of my music stand & chord chart needs. They also have products available for Event Registration, Giving, Volunteer Check-In, Church Management and more! Their products are designed to serve the local church because that's how they started. They designed products that they themselves needed in their own churches. All of their stuff is web-based, so it's accessible anywhere from any device. Seriously, do yourself a favor and start using PCO.

Pros

It's incredibly easy to use, not only for me but my volunteers.
It is designed to target the needs & issues I face in service planning and volunteer management in a local church.
It integrates with a host of other products I use to help my teams prepare every Sunday.

Cons

Because it's web-based, Internet access is required for most functionality. That doesn't hinder me because I know it's a requirement, so I plan for it.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Planning Center: Excellent Church Database

After the learning curve, you will find that Planning Center helps meet your church needs and will significantly increase your productivity within the church!

Pros

Planning Center is the perfect business software for our church's needs. We have now implemented the Resources tab into our church and its excellent for reserving rooms/vans. We have one mass calendar that allows us to never overlap. Our ministry leaders love using the service portion to update our schedule and worship services. Members have the chance to approve or decline their volunteer positions which allows our leaders to know if our Sunday's are properly staffed. Sending emails through the database are extremely simple. We are also a very diverse church and I love the demographics and people status feature.

Cons

It was a significant learning curve to understand how to implement the software. I can't even say this is a true con though because with any encompassing software, it will take time to learn all the ins and outs. The only true con is that we are only allowed so many check-in's in one day until the price increases. Since we are a church, we only use check in on Wednesdays and Sundays which leaves 5 days for us to not check anyone in. Even though we are not touching the weekly check-in quota, we would still have to pay more for the two days that we do.

Response from Planning Center of Ministry Centered Technologies

Replied November 2018

Thanks for your review! Check-In's limit is a daily limit, and the unused check-ins don't roll over to the next day. So there's not a "weekly check-in quota." Planning Center Support

January 2019

Elena from Creekside Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

Great Way to Organize Services

I really like the accessibility of this app! Simple to use and I can create my own profile. I can see who else I am serving with and what dates I still need to respond to. I can also print out documents on the specific services. Thanks for a great app!

Pros

- Schedules are clear.
- I can blockout dates and times
- All schedules and materials for services are easily found within the app.
- I can easily print items from the app.
- Team members are visible and all statuses (confirmed, declined, etc.).
- Personalized to my liking and functionality.

Cons

- Cannot change my choice on confirmations or declining.
- Not super smooth in blocking out dates or finding services.
- Sometimes when I go into messages or a specific service date, I cannot easily go back to the main list of my WHOLE schedule.
- Could get better at recommending to Administrators to fill everything out and keep it up to date for users.

Response from Planning Center of Ministry Centered Technologies

Replied January 2019

Hi Elena! Thanks for you kind words and honest criticism! If you'd like to walk through any of the issues or hurdles you are seeing in the app, make sure to email our support team, here: support@planning.center. Or through the helpdesk of the app. We take feature requests very seriously and we'd love to hear what you'd like to see change! Have a great day!

December 2018

Ginger from The Priceless Journey

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

3 of 5

December 2018

First year using and Learning curve

We are able to keep everything in real time and schedules are all the same and able to be adjusted easily. Staff and volunteers can respond quickly to requests and resources are used better.

Pros

I love that the functionality is well integrated with other aspects of the programs needed in our church. I love that we can schedule all departments and needs for the entire church. The ability to auto schedule is a huge plus.
I love that there's a phone app so I'm able to see everything needed on the go or make changes.

Cons

I do not like that there are not more specific perimeters for schedules. Such as choosing how often people serve in specific roles vs. how many times a month as an over all blanket. I also would have liked a more personal introduction and hands on help when learning the software. A call desk for immediate help would be wonderful. I wish there was better integrated systems for audio files included with membership. Finding the right song, key etc. is tedious and time consuming and really other less expensive programs offer this service so I feel that should be included. So when you add a song from CCLI the audio file should be included.

Response from Planning Center of Ministry Centered Technologies

Replied December 2018

Hi Ginger! We'd love to talk to you about some of your feedback. First, thank you for taking time to type this up - it's appreciated! Our scheduling app, Services, allows for quite specific serving preferences. We'd be happy to help you with this. Also, in regards to finding music, it sounds like some of our searching filters will help ease your searching woes a great deal. We can help with that too! Lastly, CCLI is a separate company from Planning Center. We have no control over the files they do or do not allow to be integrated. While we certainly think it would be great to be able to auto-import audio files, that's not something CCLI allows, so it's not something we can do. We can auto import audio files from PraiseCharts and RehearsalMix. Contacting our support staff will allow us to help you with all this and more!

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Not sure why ANY church wouldn't be using Planning Center!

Our church staff team has felt the weight of me asking us to go all-in with the Planning Center platform. We currently use "services", "people", "groups", "check-ins", and "giving" every single week - often every single day. PCO has streamlined many of our previous workflows (or, to be honest - helped us CREATE workflows that didn't exist!). Having access on computers and mobile devices is SUCH a blessing. We couldn't be more pleased with our PCO experiences!

Pros

My favorite part of Planning Center is that it is ALWAYS evolving. From brand new big-ticket module roll-outs to smaller upgrades within the software - the always advancing nature of Planning Center is a huge plus for us. I also love the "umbrella" that Planning Center brought to our ministry situation. Bringing many weekly-use bits of software under one umbrella has helped in so many ways.

Cons

The only negative experience we've had with Planning Center centers around a drop in our Internet speeds on a Sunday morning while checking in children to our children's ministry. Without adequate internet access, we couldn't adequately accomplish what this software provides.

October 2017

Jonathan from Wilson Community Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Indispensable tool for managing church services and volunteers

Centralized volunteer scheduling Centralized song planning and rehearsing Service planning

Pros

Schedule services and communicate with volunteers through one central location
Great mobile app that is not an afterthought. Many of our volunteers only use the mobile app
Song planning made easy - just add a song to a service and add people to a service and they have everything they need to rehearse and show up prepared
The more ministries use it, the more powerful it becomes - managing schedule conflicts across teams gets easier when all of your teams use it.
You can tell the people who write this software are also on church teams. They "get" it.

Cons

It is so robust and flexible, with so many options, getting started can be a little overwhelming.
For even a mid-sized church like us, it is an investment. It costs about the same as our church management system, so it is not insignificant. However, I would say we get much more value out of the software than our church management system, so it is worth it.

September 2018

Stephen from Sovereign Way Christian Church

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

5 of 5

September 2018

Plan to get Planning Center

Our experience has been overwhelmingly positive. As I said, it is an efficient timesaver. If you try on your own to do everything that this service offers, you’ll add many unnecessary hours of work to your week.

Pros

The software is really easy to use. It’s a matter of creating an event, selecting the people that are going to participate in the event, and then creating an order/agenda for that event. Since I am a pastor of a church, we put our worship services in this program. So we are able to select the songs, upload them for the worship team to listen to and practice, and then every single participant that we selected will receive an email reminding them they are on the agenda, and it gives them the ability to accept or decline the request. I am able to upload my sermon notes and PowerPoint for the sound team to download in prep for the main service. The fact that we are able to coordinate an entire worship service in this one place allows for efficient planning, and it saves a lot of time.

Cons

The only con that I can think of is that when we first signed up, we had the cheapest package, and eventually we ran out of space. We had to then go back and start deleting previous worship services because of all the files that were previously uploaded. That was an inconvenience that led us to upgrading. Now we don’t have to worry about that.

July 2018

Evan from We Do: IT Network Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Powerful, well-thought out Church Management Software

Pros

Child Check-in is very intuitive and flexible, with the ability to check-in via computers, tablets, smartphones and customizable labels. You can have manned check-in stations, additional self-check-in kiosks, or roll-sheet style stations.
Services is an amazing way to keep your volunteers organized, so you don't overschedule or overutilize some volunteers while leaving others without much to do. With great notifications, a "Matrix" view that gives schedules excellent at-a-glance views of their preparedness, and a place to save lesson plans, chord sheets, or other information to share with volunteers, this was a HUGE relief for our teams.
People is free and has some great options for tracking and grouping attendees and for setting up workflows for reaching out. It had a bit of a learning curve coming from our last system.

Cons

People has very limited ability to send e-mails without integrating with MailChimp, and that integration was not very intuitive. That said, MailChimp's safeguards to help ensure you're never marked as a spammer make it a really good idea to use it, anyway, for mass e-mails.

January 2016

Vicki from ADK Executive Search and Consulting


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2016

Keeps Our Church Teams Organized

Pros

Although our church uses Planning Center for a variety of things, I use it in our worship ministry, and it allows us to all "stay on the same page". Our church meets in the auditorium of a school, and as such, we only have the building on Sunday mornings. Because of this, our worship team cannot rehearse during the week. With Planning Center, I am able to "post" the music for several Sundays in advance and our team can use the attachments to listen to each song via an .mp4 file, and see chord charts. When Sunday arrives, everyone has been able to prepare on their own and we do a quick run-through. I can schedule team members and see who has responded and who has not. I can add notes to each service for the team members' info. My team members can block out certain dates when they know that they will not be with us. I like the fact that there are different user levels so that some people can actually edit and schedule, while others only have viewing permission. Planning Center also allows us to input each person's contact information, so everyone on the team has the ability to reach others if necessary.

Cons

The mobile app is not as responsive as I would like, but it works.

September 2017

Jason from Shrewsbury Assembly of God

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Planning Center has revolutionized the way we communicate with our volunteers and teams.

Planning Center has allowed us to expand our ministry capacity through clear lines of communication with our volunteers. Truly an indispensable tool for ministry.

Pros

Planning Center has revolutionized the way we communicate with our volunteers and teams. From the most tech-savvy teenager to our oldest retired worship team member, this form of communication simply works for everyone. I love the way you can communicate via different ways.

When we first began to transition to Planning Center, we were a traditional church stuck in the 1980's in many ways, especially in our communications. While it took about 3-6 months to get everyone on the worship team using it (probably a rotating team of 40), now we don't know what we would do without it.

Since then, we have expanded with Planning Center's capability. From our Volunteer Greeters, to other teams (Ushers, Safety), it is a tool that serves everyone, and helps us expand our ministry efforts more efficiently.

Cons

While Planning Center is the industry standard, in my opinion, I would love if they incorporated a capacity to either integrate with an e-mail marketing/communications company (i.e., Constant Contact or Mail Chimp) or offer that service themselves so I don't have to keep email lists in 2 different (sometimes 3) places.

March 2018

Austin from First Baptist Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Our church loves using planning center. It keeps everything in one place.

I love using Planning Center. It's easy to create service plans, link with our slideshow program, schedule volunteers, and easily reference attached documents for songs and Scripture readings. We also use Planning Center Giving to easily provide an online giving option. It was so easy to set up.

Pros

Planning center helps keep our church organized. We can collaborate on plans, see everything in advance, and schedule volunteers. The large number of features such as tags or blockout dates make it easy to make sure we schedule people based on availability.

We have also started using ProPresenter, so the link between these two programs is very helpful in creating slides. Everything is stored in Planning Center, and it easily imports in from our slideshow program.

Planning Center giving has made it easy for online donations. Most people don't carry cash or checks around, so having that online donation option is helpful for them. Planning Center was easy to set up and use.

Cons

I don't have many problems with Planning Center at all. Sometimes, the learning curve on advanced functions can be steep, and I may forget the exact steps to do something, but their help guides are there to guide me through. I'm still not sure how to automatically send emails as soon as I schedule someone, but that's a minor issue.