About Tithe.ly

Tithe.ly is a cloud-based funds collection application and online giving solution designed for churches of all sizes. It offers a mobile app that allows church members to donate funds in a variety of ways and provides reports, alerts and donation tracking. Tithe.ly offers products for Church Giving, Apps, Sites, and Events, as well as an all-inclusive church management suite. The platform facilitates digital giving, custom church website building, church app creation, events management and more.

Users can use Tithe.ly to create a custom church app or church website using logos, graphics and brand colors. Mobile giving options include fund transfer using saved cards, automated recurring giving, ACH payments, ...


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Supported Operating System(s):

Web browser (OS agnostic)

171 Reviews of Tithe.ly

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(134)

134

4 stars

(32)

32

3 stars

(4)

4

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 171 results

May 2018

Neal F from South Carolina Synod of the Evangelical Lutheran Church in America

Verified Reviewer

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

A great experience from day one thanks to personal customer service.

It does what it is supposed to do. It works and integrates seamlessly.

Pros

BACKGROUND Our synod had just completed a study in online giving. One of the key piece of feedback was support for our leaders without having to go through a phone zone for support only to be told you'll have to look through the support documents on the website. Our results were mixed. THE DECISION TO MAKE THE MOVE TO TITHE.LY As we looked into Tithe.ly as a provider of eGiving solutions, from day one, I was continually impressed with their responsiveness and the level of their customer service we received. If I have a question, I can call ONE PERSON directly. No phone tress. No... you'll have to read our support forum for that answer. Just great, personalized customer service from one representative. They work to get me the best answer. Tithe.ly also has very competitive rates. In other words, we get to keep more of the money that is given to us. Having the option for text giving is helpful in situations when there are emergencies, disasters, or events. We decided to add a personalized app. It is intuitive and the process of building the app was informative and quick. I can't thank the folks building the app enough. Pros: Great Customer Service, Price is fair, and in my conversations with their people, I got the real feeling like this is a company that really wants to be the best they can be.

Cons

I have not experienced many negative things with Tithe.ly. Just take your time and ask a question so you fully understand what is being offered and what you can do, if you move forward with a personalized app. Most of the confusion I had around the was on me.

August 2019

Clint from Gayton Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

THE CURE for the standard, ancient church giving platforms

Overall, I love Tithe.ly! We also switched to their ChMS Church Management System and the power of the platform is really exciting!

Pros

What I like most about Tithe.ly giving is the user interface! It's modern, sleek, runs great on desktop and mobile. The typical church online giving experience has been lost in platforms that provide a user interface that looks like it was built by a non-design-minded programmer from 1990. We wanted to remove any obstacle from our online giving. People are used to great payment experiences online, so ours needed to match that experience. Now it does because we launched Tithe.ly. It has been well received, and the reports from our members have been overwhelmingly positive about how easy it is to use.

Cons

Figure out all the little intricacies for migrating data from our old system to Tithe.ly was a bit of a bear. But that's not really Tithe.ly's fault. Also - our finance admin wasn't happy about having to enter checks by hand (scanners do not work with Tithe.ly), but the improved interface we hope will cause more people to move away from physical checks.

Reasons for Choosing Tithe.ly

Tithely offered the best interface experience, and the best features along with low expenses.

Reasons for Switching to Tithe.ly

We switched from ACS because it was basically unusable as a church management system in the modern age. And the giving interface was terrible and didn't work well on mobile.

January 2021

Michael from Byron City Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

January 2021

Great set of tools for the church, but TONS of core functionality missing

I like the Tithely vision: a whole suite of products under one roof. But given that they've bought different products and merged them rather than developing from scratch, there's little continuity between the products. They don't fix bugs and dont demonstrate a culture that even cares about the bugs. I feel as though those doing the development planning have NEVER worked in a church before, because of the amount of core functionality missing. That said, this company has the potential to be the leader in church tech products if they'd just change their culture, quit launching half-baked products, and fix what's wrong with current products. They love God and want to serve the church. Hopefully they can fix what ails them so they can serve even more churches!

Pros

Tithely has built an amazing suite of tools for the church, at an amazing price: $99/ month. Really can't beat the price, when you consider that this provides Church Management, Text Messaging, Website, Giving, Media, and a Mobile App

Cons

There are TONS of missing features and functionality, and this isn't disclosed or known until after you've made the conversion and are in too deep to switch again. For example, in ChMS, -The framework is outdated - 20 years old or more. -Automated reports really aren't reports, just an email reminder to run a report -Due to bugs, Giving transactions dont auto-populate in ChMS -No conditional rules for forms -No report data in emails -Still get notifications of reports have no data, which is a waste of time, since you have to log in to see the report before you know there's no data -Members can't see their year to data giving total in Member area -no calculations of report fields -Almost NO integrations with other platforms -No form data sent to admins when forms are completed -Almost NO customization of the GUI -social media integration has been broken since we came on board, but no sense of urgency to fix For the mobile app -cant check in on the app -mobile app requires use of Tithely Giving, which isnt disclosed until after you build your app -no geolocations -can't configure home tiles For Giving: -Current integration with ChMS is buggy -No notification when someone gives -Fees cant be a designated fund Also -New products launched barebones, like Messaging (no groups or keywords) -Media can't be edited -No enhancements to Websites in almost a year -Will not allow concerns to be posted to Tithely FB group; blocked everytime -Bugs galore with no sense of urgency to fix

Reasons for Choosing Tithe.ly

Price, and a whole suite of products from ONE company.

Reasons for Switching to Tithe.ly

Even more archaic than the Tithely ChMS platform

September 2020

Brett from Lawson Assembly of God

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

September 2020

Easy to use!

Our congregation was able to easily get on board with the product and use it to give to our church. Great product!

Pros

Tithe.ly is such an easy to use product. The ability to have the processing fees paid or not paid is a nice touch. It helped us cover a lot of the fees on our end.

Cons

We used Church Windows financial software, and it wasn't an easy process to merge Tithe.ly into Church Windows. It took more time than I had every month do process every transaction. It could have been Church Windows issues (seems behind the times), but I'm not sure.

May 2019

Josh from Bridge Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Considering Mobile Giving? Go With Tithe.ly

Pros

Text giving is very easy. You can easily export giving reports on the administrator side.

Cons

You have to search for the church you're giving to and if you're not careful, you can accidentally give to another church that might have a very similar church name. You can't actually view someone's giving profile. Little strange.

Reasons for Choosing Tithe.ly

When I went with Tithe.ly in late 2015, they were more recognized in the industry than Pushpay. It was that simple.