I would decide to use Fitli again and again!

Pros

This has been a fabulous experience from the start. The reps have been so extremely kind, prompt with help and thorough. Any question or concern that I have, is answered quickly through their customer service chat feature. They have been so patient with me (as I learn to use the program) and have made it all one of my favorite parts of my business. Fitli is easily integrated with my website, provides many options for me to develop promo codes and is very user friendly. You also cannot beat the price! I never thought I would be in love with my studio management company but I am. They are regular names in my household and that's exactly the kind of experience I want!

Cons

Something I love about Fitli is that they are always working on adding new features! They listen to their customers and what would make the program even better. I would love to see an app for admin one day, they currently have one for studio members. I would also love for them to add the ability for a customer to purchase a gift card in a custom amount. But truly, I have no complaints about Fitli, just features I look forward to in the future.

User And customer friendly

From my first demo with [SENSITIVE CONTENT HIDDEN] I was hooked. What I love most about this company is the people. The are knowledgeable, responsive and I never feel like I am being sold to. If there is something I feel I could use as a business owner that doesn’t already exist they find a way to make it happen.

Pros

It is so easy to use. Straight forward and functional.

Cons

Moving or rescheduling appointments could use some streamlining

Fitli helped me launch my yoga business

Overall experience has been EXCELLENT, mainly due to the responsiveness and patience of customer service.

Pros

Customer Service. The staff are EXTREMELY helpful and responsive. The initial introduction and training on the software was personalized and clear.

Cons

Some aspects of the software are rigid. For example, once you create a class or package. You cannot edit the name or the time of the class, but must create a new class. However the company is extremely open and responsive to suggestions and has already introduced new features that users like myself have suggested.

Great Affordable App!

Fitli, and their support team, have been FABULOUS. I moved from Mind Body to their software, and any issue that arose was fixed quickly and efficiently. They helped me set everything up, and set up my new company profile. I absolutely love the customer support. Despite missing a few things I was used to, it definitely serves all my needs.

Pros

in this app, I love the pricing bc it fits for my small business, and the format of the software is very easy to navigate.

Cons

There are a couple things I wish you could do, such as multiple product purchases in one transaction, and showing birthdays on the front page where it lists all my customers.

Very happy....

Pros

For me, my process is pretty simple so I was able to keep my format simple. However, there are plenty of options if you need more.

Cons

The learning curve but that comes with all software.