RhinoFit Software

It's a great starter client manager for smaller businesses.
As an industry expert and a large club operator I found a few (simple) bugs when signing in prospects into our kiosk, lag in reporting, and false check in errors.

Pros

Mobile adapting- from cloud to phone abilities.
The pricing is decent for what you can manage.
Customer service reps are well versed but a bit slow to respond on critical issues.

Cons

A bit of a lag switching from screen to screen also reporting is quite slow to email.
Kiosk reporting is tedious and a multi-step process.
Calendar is only available on a monthly view, an option would be the weekly or daily view.

Pros

The product management makes it easy to run a product store from my mobile phone. Easy to customize as well!

Cons

The digital waivers were a challenge to get going, but once they were created it made it easier for my customers to access.

Having a software program that is there when your not and helps you give the best customer experience is a plus. RhinoFit is easy to use and is a great all in one management system.

Pros

Best price! Easy set-up and works great! Our business is growing and we needed a software program that could grow with us. Having the ability to add an integrated door system that would allow our members and residents to have 24/7 access and keep the business secure is why we switched.

Cons

I haven't found anything that I do not like about RhinoFit but I'm still exploring. Customer service has been attentive with any questions I had and helped me transition my clients from my old software program without a hitch.

super responsible customer service reps

Pros

Easy to use platform and the price is just amazing. They also recently added Door access entry which allows my business to run on its own.

Cons

I wish they could include a POS together with this software. This would allow me to just pay for one software fee than to pay for another software just to charge pos

Overall I have a good experience with it. If it would not be for the pop ups to review, even after a review was written.

Pros

The software provides everything I need.

Cons

It is a little bit to much Cross Fit oriented.

It definitely helped my new business “a gym” take off and put it all in one place

Pros

Everything is in one place. I am absolutely happy that I came across this software

Cons

I wish that even the non credit card payers still popped up daily so we can know without a doubt who’s bills are due daily in on place

Pros

love the ability to check this daily and see what is scheduled easily. also like that it will change the date on it's own.

Cons

none.

It has been excellent!

Pros

It is simple and does pretty much everything I need.

Cons

A few features I wish it had but they are nit picky.

Amazing customer service. Very helpful and on top of everything.

Pros

Ease of use. Waiver options. Customer tracking

Cons

No PayPal integration. Not many complaints after that.
Great product

Pros

the communication options between clients and management. texts, emails...

Cons

reports, i'd like more detail options.

Pros

Easy to use
Organized
Each individual has its own profile

Cons

Tough getting members switched over from my old program

Pros

You can not beat the price! The onboarding was super easy too!

Cons

The app needs some work. The app is simply the website in app form.

Pros

Overall it is solid! Pricing is very good or what it offers. It has been a benefit inside of our gym with transactions.

Cons

It is not always user friendly. We have had some issues with this using iPhones, but it seems as most of the glitches or issues are being worked on.

Pros

Easy to use
App integration
It helps us manage relatively well

Cons

I wish there was a feature to block off classes if they are not scheduled by a certain time.

I wish this app was integrated with Zapier for integration. It would be much eAsier for me to manage.

I wish that members where automatically active rather than having to go and change them from prospects to active this is really time consuming

I have been a customer of RhinoFit for a very long time... probably one of the originals. I enjoyed watching the software develop over the years.

Pros

The software is fine, it does what we need it to do.

Cons

Like virtually everything on earth, there is room for improvement. It I’m satisfied for the most part.

Pros

Ease of learning and use.
Pulling reports is also easy.

Cons

The email blasts could be improved. Under Rhinofit a lot of our database clients were not getting our email blasts and the explanation was that they were being blocked. We had to go to MailChimp for email blasts.

Pros

I like the software a lot. I only use it for sign in and for class sign up. It works very well for all of that plus my billing that I do.

Cons

No cons at this point. Once I get deeper into my gym usage I will be able to have more cons about the software.

Pros

Pretty easy to use. Allows me to put plenty of members in.

Cons

A bit slow sometimes. Switching from thing to thing takes long sometimes.

Allowed me to track more things and maintain billings

Pros

Ease of billing, scheduling and overall tracking of clients

Cons

Would like ability to enter and track on WODs.

Pros

I initially loved the price. We were looking for a better way to sign in our members; we wanted barcodes. This system provided us with that for 1/4 their competitors price.

Cons

We already have a payment system so I don't like having to manually transfer the info each month