RhinoFit Software

Amazing customer service. Very helpful and on top of everything.

Pros

Ease of use. Waiver options. Customer tracking

Cons

No PayPal integration. Not many complaints after that.
Great product

Pros

the communication options between clients and management. texts, emails...

Cons

reports, i'd like more detail options.

Pros

Easy to use
Organized
Each individual has its own profile

Cons

Tough getting members switched over from my old program

Pros

You can not beat the price! The onboarding was super easy too!

Cons

The app needs some work. The app is simply the website in app form.

Pros

Overall it is solid! Pricing is very good or what it offers. It has been a benefit inside of our gym with transactions.

Cons

It is not always user friendly. We have had some issues with this using iPhones, but it seems as most of the glitches or issues are being worked on.

Pros

Easy to use
App integration
It helps us manage relatively well

Cons

I wish there was a feature to block off classes if they are not scheduled by a certain time.

I wish this app was integrated with Zapier for integration. It would be much eAsier for me to manage.

I wish that members where automatically active rather than having to go and change them from prospects to active this is really time consuming

I have been a customer of RhinoFit for a very long time... probably one of the originals. I enjoyed watching the software develop over the years.

Pros

The software is fine, it does what we need it to do.

Cons

Like virtually everything on earth, there is room for improvement. It I’m satisfied for the most part.

Pros

Ease of learning and use.
Pulling reports is also easy.

Cons

The email blasts could be improved. Under Rhinofit a lot of our database clients were not getting our email blasts and the explanation was that they were being blocked. We had to go to MailChimp for email blasts.

Pros

I like the software a lot. I only use it for sign in and for class sign up. It works very well for all of that plus my billing that I do.

Cons

No cons at this point. Once I get deeper into my gym usage I will be able to have more cons about the software.

Pros

Pretty easy to use. Allows me to put plenty of members in.

Cons

A bit slow sometimes. Switching from thing to thing takes long sometimes.

Allowed me to track more things and maintain billings

Pros

Ease of billing, scheduling and overall tracking of clients

Cons

Would like ability to enter and track on WODs.

Pros

I initially loved the price. We were looking for a better way to sign in our members; we wanted barcodes. This system provided us with that for 1/4 their competitors price.

Cons

We already have a payment system so I don't like having to manually transfer the info each month

Pros

The software is very easy to use and it's very functional and easy to adjust to your facility

Cons

What I don't like about the software is it doesn't display on a members profile the number of times they've been attending the facility on a monthly basis

Helps run the gym smoothly. And at the end of the month, when you get your bill, you're glad you choose RhinoFit over ZenP or Wodify

Pros

Low Price, great basic functionnalities & reports easy to use

Cons

Heavy and laggy Interface, overall navigation heavy, many clicks

That makes due for now .

Pros

The calendar for my clients to sign up for classes .

Cons

As an administrator to set up additional view of “home page”

Great customer service

Pros

Ease of use for most processes and overall

Cons

Monthly revenue generation reports and next month projections

Most client interactions can be done through Rhino. Integration with Mailchimp is a big one

Pros

Value for money paid is great. The cost per transaction is very competitive. Member management and customer relationship management is seamless

Cons

Customer service may need some additional training to fully solve issues

It has been good. As we have had it we have learned more, but it would be better to have better tutorials and more knowledgeable customer support.

Pros

Price is great and that they provide a payment processing company. The software layout is easy to navigate.

Cons

Not a lot of instruction on how to best set up memberships and other program offerings in the gym so it has ease of use for both the user and the client. So lots of trial and error even with contacting customer support.

RhinoFit is the best choice I made for a POS software for my gym

Pros

Very user friendly at an affordable rate!

Cons

Nothing I dislike as of right now. Everything works great

Pros

Billing and automation. It is nice to have the system automatically handle payment processing as well as communication automation!

Cons

The software does not handle multiple users part of the same family with different membership types. I would like to see 1 user portal for family administration of different memberships.