CHAMPS EAM Software
CMMS and enterprise asset management space, CHAMPS offers CMMS/EAM functionality to mid-size and enterprise-level organizations. Asset and maintenance management tools from CHAMPS can help these organizations optimize the lifecycle of their capital assets.
From acquisition to maintenance, repairs, replacement, and eventual disposal of these assets, CHAMPS offers a suite of customizable modules. The system has been designed to allow users to configure the applications in a way that best meets their needs at that time, while also offering the option to expand as their maintenance and asset management needs evolve. This flexibility extends into the systems workflow engine, navigation capabilities, and user interface, all of which can be tailored to each business with the built-in customization tools.
In addition to asset management, other modules include work order management, preventive maintenance, materials and inventory management, purchasing, and even more specialized applications related to equipment calibration, project tracking, condition reports, and more.
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Workflow -
Equipment -
Equipment -
Supply chain -
Information -
Work order
Supported Operating System(s):
Web browser (OS agnostic), Windows 2000
40 Reviews of CHAMPS EAM
Dylan from Deltech Corporation
Specialty: Manufacturing
Employees number: 51-200 employees
October 2017
October 2017
Excellent Value
Pros
Extremely robust with a clean and smooth layout making this program a must for business who are looking to find the data parts they are missing to make more informed decisions
Cons
The tremendous amount of features can be quite overwhelming to personnel who are not comfortable with computers. We were looking to transition from MP2 to Champs and there was an initial shock in the demo because the vast differences of the programs.
Jeremy from LiDestri Foods
Specialty: Food and Beverage
Employees number: 5,001-10,000 employees
October 2017
October 2017
CHAMPS
It is a functional, simple database.
Pros
Simple and like MP2 and other old databases. Inventory system is functional. Adding characters to complete the "pros" field.
Cons
No visibility of the asset system or schedule. Everything is difficult to use. It's just old, they never caught up to the rest of the world.
Gary from Pokfulam
Specialty: Construction and Engineering
Employees number: 51-200 employees
June 2017
June 2017
Fast, Accurate and Efficient
Pros
Fast response. Accurate message and information. Efficient when communication and leave a message.
Cons
Cannot simultaneously use on both Tablet and desktop. Need to refresh the data by logging out an account.
Dave from Williams College
Specialty: Education
July 2015
July 2015
Williams College Upgrade
Likes Best
I find the software intuitive - the support from CHAMPS is thorough and immediate - really just great
Likes Least
I feel we should have more flexibility in making changes at the user end. Perhaps we do and I need to understand more?
Recommendations
You need to really engage all the users and get into all their challenges as well as likes - will make any upgrade or implementation that more productive
Kevin from W&T Offshore
Specialty: Oil, Gas and Energy
July 2015
July 2015
Champs my preferred Maintenace Tracking System
Likes Best
As a 15 year Champs user and last 4 as administrator I find Champs to be the best way to track our maintenance issues and corrective actions. Coming from a mechanical back ground I like the fact that the data base gives me the ability to track failures enabling me to trend machinery to prevent future failures. Our company only uses the maintenance module although Champs can do so much more.
Likes Least
I find that new hires that are not computer savvy have a problem in the beginning understanding the hierarchy. The system is quit simple if you try not to overthink it.
Recommendations
Do not overthink the system, learn the flow and let it flow.
Joan from Appvion, Inc. (Appleton / West Carrollton)
Specialty: Manufacturing
July 2015
July 2015
Appvion Champs Review
Likes Best
Software is userfriendly, but there is always room for improvement. Easy to learn the basics. Champs has been a good vendor to work with. They are small enough, that we have developed a personal relationship.
Likes Least
New releases and upgrades incorporate change requests from all Customers, but tend to focus on the larger paying Customer. Often the larger Customer requests makes some functionality or new features more complex than other Customers want or need.
Recommendations
Take the time to determine your facilities needs. This software will accomodate a simple as well as a complex maintenance environment.
Steve from Delaware North Parks and Resorts
Specialty: Government
July 2015
July 2015
Yosemite National Park Delaware North
Likes Best
Individual Assistance, ability to make it work in our Enviroment
Likes Least
Sometimes we need to do alot of modifications and Training
Recommendations
First and foremost, know what you want in the form of data and reports, make sure you are getting the detail of what you need now and what features might be very important in the future
Craig from MBA Engineering, Inc.
Specialty: Oil, Gas and Energy
June 2015
June 2015
Champs Client and User Since 1999
Likes Best
The Champs program is solid and the support is very personal. Champs is tuned into the CMMS market and innovates continuously.
Likes Least
Understanding the CMMS market and history, there is nothing we like the least about the product and vendor.
Recommendations
When evaluating CMMS programs, do not forget to review the app and database engine behind the GUI and Mobility. The Champs software has a solid and fine tuned engine and the mechanics to support the back office application! The foundation!
Wilburn from Port Authority of Jamaica
Specialty: Other
June 2015
June 2015
Good & Cost Effective CMMS
Likes Best
I like best the following:
The suite is an integration of procurement, inventory and maintenance management system - three interwoven functions
If used properly, the system software will facilitate paperless initiative
Up to this point the system has proven to be a cost effective solution
Likes Least
The problem in processing (returning, re-issuing and correctly tracking) serialized parts
Recommendations
Have clearly define needs and requirements,
Ensure that proper users test are conducted.
Ricardo from Kingston Container Terminal (Jamaica)
Specialty: Other
June 2015
June 2015
In charge of Preventive Maintenance (PM) of all Mobile Equipment.
Likes Best
1. Relative ease of use and several maintenance-related options (modules).
2. GUI
3. Versatility
Likes Least
1. Lack of built-in Engineering or Reliability / Key Performance Indicator (KPI) Tools; such as FMEA, FMECA, Wei-bull Dist.,RCA, MTBF, MTTR, MTBPM, etc.
Measurement is key to measuring performance.
2. Some "global" updates may counter what we may desire; that is, lack of customized (selectable) updates.
3. Lack of user forum (with fellow CHAMPS users)
Recommendations
Assess customizable (selectable) "free" CHAMPS updates.
Triveni from City of Tallahassee
Specialty: Utilities
June 2015
June 2015
Use CHAMPS from a manager point of view for plant maintenance.
Likes Best
The vendor is very supportive and customer focused. There are some areas of the CHAMPS ver. 11 that could be improved upon. As I understand it, ver. 12 has addressed most of them. We will converting to ver. 12 soon.
Likes Least
I would like to have the ability to generate ad-hoc reports. The search feature could be simplified.
Recommendations
Before purchasing a product like this, list your expectations features you want in great detail. Once you do get the product, a significant amount of effort needs to go in to setting it up. This will simplify the user's life later.
Dennis from Hersheypark
Specialty: Other
June 2015
June 2015
The CHAMPS and Hersheypark Partnership
Likes Best
The CHAMPS Software Team has worked to provide a product that works with our business practices in our unique environment. The staff members have always been very professional and are dedicated to providing a quality product.
Likes Least
Did not have a True Help Desk function with earlier versions.
Recommendations
Know what data and functions you want the CMMS/EAM to provide before you start the process of evaluating applications.
Nico from City of Tallahassee
Specialty: Utilities
June 2015
June 2015
Utilization of CHAMPS in the COT Asset Management Program Environment.
Likes Best
It is a simple database and reporting system to monitor processes.
Likes Least
The complexity in making changes within CHAMPS when business process improvements are identified.
Recommendations
Ensure that your teams are made up of experts in the appropriate processes, not just experienced in using computer systems. As CHAMPS is a good tool to support business processes, each business has their own model, and those team members must be experts in the process model and processes.
Steven from BIS
Specialty: Manufacturing
June 2015
June 2015
Good CMMS systems with lots of features
Likes Best
Flexible enough that minimal customization is required. The Vendor works to make sure your implementation is successful
Likes Least
Some features are not documented as well as they could be.
Recommendations
Make sure to determine the effort/cost of implementing any integrations to other systems that are needed.
Marsha from Williams College
Specialty: Education
June 2015
June 2015
Williams College experience
Likes Best
I particularly like CHAMPS because I know it can do many different aspects of a business; work orders, purchasing, payroll, account payable, inventory, scheduling, lock-out tag-out, etc. If there is one part of the system that is not adequate to your company's function, the great employees at CHAMPS and tweak it and make it do what ever you are looking for.
Likes Least
I would like to see more canned reports in the software application.
Recommendations
I firmly believe that CHAMPS is a great software application. I have been using it for many years and I could see it used in business across the world. Give it a try, just like any other software there is a learning curve but once you master that... the sky is the limit.
Aldon from Kingston Container Terminal (shipping Terminal) subsidiary of the Port Authority of Jamaica
Specialty: Other
June 2015
June 2015
CHAMPS Maintenance Management System
Likes Best
Its ability to provide real time cost tracking (labour and material) and to automate maintenance alert for critical equipment.
With regard to the vendor: Their concerted effort to bring users together once per year at a user's conference where different experiences can be shared and learnt from.
Likes Least
The area of my "least like", while exist, may not necessarily can be ascribed to the vendor. It relates to the Bill of Material (BOM) per asset, which requires that when an asset reaches its retirement age, you would want to be able to identify all the associated parts that are related to it for disposal, so those parts do not build the inventory level unnecessarily. But like I said, this should be done at the set-up stage when the system was being implemented.
Recommendations
Make sure that the Maintenance managers identify their desired outcome at their facility and match that with what the Maintenance system being presented is able to provide. Make sure that the key stakeholders are involved in the decision making.
Mike from Appvion, Inc.
Specialty: Manufacturing
June 2015
June 2015
User-friendly, easy to use
Likes Best
Champs is very user-friendly and as an administrator, I do not get many help-desk type calls for assistance. Champs has always been very quick to respond to any questions or modifications that we have requested.
Likes Least
I believe Champs will be a better system when they roll out and implement the web-based version and have all of the bugs worked out.
Recommendations
Having used many CMMS products over the years, I find that Champs has been one of the easiest systems to learn and work with. One of the best features that you may lose with other more.
Bill from AECOM
Specialty: Other
June 2015
June 2015
Review of CHAMPS Software
Likes Best
Ease of use in that getting from place to place is intuitive.
Likes Least
Some data in one field is in a number format while the same data in another table is text. Some report writing tools can handle this, Microsoft Access cannot. This limits many, many simple reports to obtain data from the database.
Recommendations
The better you understand your requirements the better the decision will be made.
Kae from Muscatine Power and Water
Specialty: Utilities
June 2015
June 2015
CHAMPS review
Likes Best
The work order and purchasing system is interconnected.
Likes Least
Some of the limitations, example, emailing a request for quote directly from the software.
Recommendations
Do a lot of testing to ensure it meets your needs.
Brady from Hershey Entertainment & Resorts
Employees number: 1,001-5,000 employees
September 2018
September 2018
Keep up the great work Champs
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The overall experience has been great. We have been able to minimize labor on upgrades by going to the new web version.
Pros
Champs is very user friendly. The support has been great, and has really improved since we moved to the new web version. They are willing to assist on any issues and really take our suggestions into consideration.
Cons
There are a few lacking features and capability limits.
Mike from Appvion Operations Inc
Employees number: 501-1,000 employees
August 2018
August 2018
CMMS Supervisor
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Champs is always great to work with - fast response with issues, willing to listen and work through problems, make suggestions for work-arounds
Pros
Ease of use, simplicity, fully functional
Cons
I think it will be better when it is web-based
Response: CHAMPS Software, CHAMPS Software, Inc.
Date: August 2018
August 2018
Thanks for your review Mike. Your organization has committed to using the mobile version of CHAMPS which should make it even more simple for your users. The web version is available to your organization and we look forward to working with you all to migrate you forward when you feel the time is right.
Jerry from Appvion
Employees number: 1,001-5,000 employees
August 2018
August 2018
CHAMPS CMMS Software
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Our organization uses CHAMPS throughout our various maintenance departments in a manufacturing environment.
Pros
This software is pretty robust in regards to the features that it offers. It can be customized fairly extensively to meet whatever needs your organization may require.
Cons
In my opinion, the user interface seems a bit dated and it's not very fluid/user-friendly. It can be confusing at times navigating throughout the software.
Response: CHAMPS Software, CHAMPS Software, Inc.
Date: August 2018
August 2018
Thanks for taking the time to share your review. As you noted, the system is robust in its features. There are some features which are now available to you in your latest version that can stream line the process for you. CHAMPS latest generation of solutions is hosted on the web We look forward to migrating your facilities to it sometime in the near future. If you have any questions at all contact us anytime.
Chuck from OPM
Employees number: 201-500 employees
July 2018
July 2018
Champs 2
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Ease of use. Gave full picture of our inventory.
Cons
Nothing really. Had no issues with using it.
Response: CHAMPS Software, CHAMPS Software, Inc.
Date: August 2018
August 2018
Thanks for your review.
January 2018
January 2018
The software more than meets our needs and the support is excellent.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
From an administrator's standpoint, the ability to batch process records using spreadsheet templates to create import files.
Cons
At times I find it takes several mouse clicks, navigating through menus and windows to get to what you want to work on.
Heidi from LiDestri Food and Drink
Employees number: 1,001-5,000 employees
January 2018
January 2018
I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Easy to make my own reports that I can customize for my dept needs.
Pros
I can save a report to adobe and download to excel. I can do a print review to call up a report format for PMS or WOs delete fields I don't need, and print only the fields in the order I need them to create my own quick reports. I do create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary .. easy to sort by PO number, location of comp, or PO date etc..
Cons
TAB page of POs if you hit the tab or wrong button, instead of the ENTER key, after you have typed in formation, you loose what you have typed, and have to start over. Also, sometimes doesn't save the information on this page after that happens. Have to close po, get back in, retype it.
Andy from Fairmont Morgantown Area
Employees number: 201-500 employees
January 2018
January 2018
As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
As technical support, I benefit because this application is stable. This benefits me because it frees up time to work with other projects and maintenance missions at our facility.
Pros
It doesn't have many known bugs that we encounter and is a very stable application. This is because it has been in existence for many years. This makes my job as the customer to technical liaison between our customer and Champs employees a breeze, because their is rarely an issue with the software itself. Again with their staffing side, they are again very knowledgeable about their product and this also made our last upgrade which involved both database and application one of the most smooth and coordinated upgrades I have worked on.
Cons
The version we are using is the PowerBuilder platform. I don't prefer the PowerBuilder look and feel and would love to use the web version. However, from a functional perspective it does exactly what it needs. From the developer/database side the database tables can be a bit cryptic, but that's not a problem with the software for daily users.
January 2018
January 2018
Have worked with this software and company for over 20 years. Always cheerful and ready to assist.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Equipment history, Work Orders, PMs, Parts/Materials, Work Requests, Bill of Materials, hyperlinks to equipment documentation, electronic routing for approvals, Work Schedule, tracks Service Contracts/Warranties.
Pros
Straight forward, ease of use. Our user community hit the ground running with minimal training provided, even new users that have never heard the name
Cons
Adding customer developed reports is not easy. After all the data is input, the reports are the primary retrieval method. These could be easier to upload to the software.
Patrice from Port Authority of Jamaica
January 2018
January 2018
Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The ease of use and the functionalities that assist in making my day to day activities more effective and efficient.
Pros
I love the audit trail in Version 13 that captures all changes.
Version 13 now allows the automatic transference of comments on PRs to RFQs.
Version 13 now allows "Favourites".
Cons
Its ability to have glitches that are hard to replicate since said glitch is normally manifested inspite of following the requisite steps within a process.
Joan from Appvion Inc.
January 2018
January 2018
Great customer support! Easy to use!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
I love that the software is so user friendly and easy to use. I like the enhancement made when you change the asset id on the work order header, it automatically updates the asset on the step. I like that they combined some of the user setup information, so you can do it all on one screen instead of going to multiple screens.
Cons
The windows maintenance on some of the screens caused other issues, so Champs had to make the changes for us, but then it's locked in and you don't have the ability to change it unless you do a new build.
There are a couple of screens that give you options that you can't use. i.e. If you click on the badge id in the movement screen, it says you can drilldown, but it does not.
I don't like the fact that if you do a physical inventory count and enter a number by mistake, you can not clear the screen. You have to put a count in and update it after. It may not affect other users, but it does the way we do counts at our facility.
James from LiDestri Food and Drink
Employees number: 501-1,000 employees
January 2018
January 2018
For the user coming off the street, CHAMPS is a very cumbersome software.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I can do all my day to day tasks using CHAMPS. I can add photos to a sku, and generate all the reports I need based on the data given.
Pros
Unlimited Database, extremely fast loading times. Many useful and different reports are available. Easy to transfer information into Excel.
Cons
Too many screens are needed. They should be consolidated into one screen. It should be drag and drop when adding photos to a SKU. Filters should be added for the user to what he she is trying to accomplish
Don from Mondi Pine Bluff, LLC.
Employees number: 51-200 employees
January 2018
January 2018
CHAMPS works well out of the box. The Installation and Training teams are top notch.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
It has helped to improve our management of maintenance by allowing us to analyze trends and apply consistent standards to all areas of the mill.
Pros
System is highly flexible, yet easy to use. Over the years, CHAMPS has done a good job of making the user interface more consistent. They focus on usability.
Cons
The web based system is not available for all modules. This forces us into the client/server model, which is a bit more difficult to upgrade.
Brady from Hershey Entertainment & Resorts
January 2018
January 2018
Great Support, Smooth Transition, Training Availability
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Less to manage from an IT standpoint.
Easy for users to understand.
The ability to have a tremendous support team a phone call away.
Pros
User Friendly
Customization
Excellent Support
Not resource intensive
Clear Error Messages
Support Multiple Browsers
Easy Process to roll out new modules
Active Directory Integration
Cons
The inventory process. Need a way to be able to scan inventory.
Some of the web pages have a lot of data so scrolling through them all can be difficult at times.
Need some 2nd checks when processing data to ensure the user that is exactly what they intended to do.
Receiving more then ordered is an issue right now that the Champs team is correcting.
January 2018
January 2018
CHAMPS has been a great experience, it is hands down an excellent software program for any business.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
CHAMPS software is great for the company that wants everything in one place; purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. Easy to use and everything is linked together for easy access to data.
We use CHAMPS for our Facilities Department here for work orders for shops to do their work, tracking time/materials to complete the work order, tracking our inventory in our stockroom, preventative maintenance on all of our equipment and processing payroll bi-weekly. We have over 150+ people who use CHAMPS daily and compared to other software programs it is easy to use.
The staff at CHAMPS are very talented and know exactly how to help you with any kind or issue you call with or for any customization you may want to make to the existing software.
Cons
I think the biggest con for CHAMPS is that the reports that come with the software could stand to be updated/enhanced a bit. Every company is different but for what we look for this area could be improved.
Jeff from MBA Engineering
Employees number: 11-50 employees
January 2018
January 2018
The upgrade of the CHAMPS server went very good.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The system can handle medium to large scale requirements that meet our client requirements and expactations.
Pros
The software package handles all the requirements of our customers and is also very manageable as a platform.
Cons
The system would be nicer if it could be changed to be more web-driven, reducing the need for a Terminal Services server for full-featured functionality.
Triveni from Electric Utility, City of Tallahassee
Employees number: 51-200 employees
January 2018
January 2018
It is an excellent system supported by very talented and customer focused staff.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
It provides you with the ability to track problem areas in your maintenance side of the business and optimize the resources.
Pros
I like all of the modules that are related to equipment repair work orders, parts inventory, tracking repair labor and material costs, etc. I like the ability to generate customized reports as needed by plant systems.
Cons
No Issues with the system at this point. We have had internal issues with integration between corporate financial system and the CMMS
Rickell from Port Authority of Jamaica
January 2018
January 2018
My experience using the application has been great, I learn how to man over the application.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The application is user-friendly, make navigation smooth and easy to learn the basic. Very Efficient when tracking inventory parts. Wonder PM's and WO order schedule.
Cons
There are no rollback mechanism in place and CHAMPS may need to take a look at that in the near future.
Roberta from Williams College
Employees number: 501-1,000 employees
January 2018
January 2018
I use the program every day, multiple times a day. I find it easy to use.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Organizes issues with the rental units.
Pros
I am responsible for College rental housing and commercial properties. I able to run a quick report with information on the work orders entered and the status. I use the report to follow up with residents. The work order history helps pinpoint reoccurring issues with units.
Cons
I don't really mind the program. I was part of the team who put the program in place and am now a user. I am able to set criteria that I am looking for and get the information out that I need.
Thomas from Williams College
Employees number: 1,001-5,000 employees
January 2018
January 2018
Not the most intuitive system, but it works.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Initial reason I was hired was to oversee work order processing.
Pros
Very comprehensive CMMS.
Cons
Reporting is not easily configurable and the application is Client / Server based so it's very limited in terms of mobility.
Response: CHAMPS Software, CHAMPS Software, Inc.
Date: January 2018
January 2018
Hi Thomas,
This is Debby Mininni with CHAMPS Software. I see that your experience with our product and customer service has been less than ideal and would like to address the issues you have experienced if possible. We now offer a web version of the software in addition to mobile options for client/server deployments. Many other areas of the product have also been upgraded or improved as well.
I would like to connect with you to discuss this with you in more detail. Please contact me directly at debby@champsinc.com or 352-795-2362 ext. 223.
Paul from MBA Engineering
January 2018
January 2018
The upgrade to the CHAMPS version was executed without issue, even with customization.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
A single source platform for Preventative Maintenance management for facilities and operations that scales from a medium sized manufacturing installation to a large scale nuclear power plant, and everything in between...a one size can fit all platform.
Pros
The software has always provided value in our application as a Preventative Maintenance Program. The customization of the mobile interface increased the efficiency of the PM operations. This was a driving component to upgrading to the latest version. The CHAMPS sales and development teams were very accommodating in helping achieve success of the deployment.
Cons
There is a small component that is required to operate outside the core server. This piece is called the Spooler. In future versions it would be great of the Spooler functionality could operate autonomously within the core server, but as a secondary system, reducing the licensing need for additional single use Windows system.
