Great CMMS Solution

Pros

As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.

Cons

Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.

Most Cost Effective and Easy to use CMMS on the Market

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!

Pros

Ability to create multiple workflows and GMP features. Extensive self administration capabilities. No Hidden costs!

Cons

Can't say anything negative! If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.

A Top Flight Product That Fits Any Budget

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Pros

eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Cons

As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

Non-Profit Review

We are very happy with the product and highly recommend it.

Pros

We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated. In addition, as the work orders are being completed, the fulfillers of the work orders can create new work orders to have items addressed that maybe they were not able to complete. The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.

Cons

The original setup took longer than anticipated.

Great CMMS!

Very professional and helpful support. Easy implementation. Easy to learn.

Pros

Ease of training and use. Customizable. Price point.

Cons

Nothing to dislike. This system offers everything we need and more.