



Multiple devices




Supported Operating System(s):
Web browser (OS agnostic)About Loc8
Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.
Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.
Loc8 offers a free license for up to five users and...
Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
3.5
Value for money
3.5
Customer support
4.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
July 2018
Lois from Altran North America
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Excellent for tracking records for a smaller business.
Ability to track our jobs and material.
Pros
Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files.
Cons
Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently.
Response from Loc8.com
Replied July 2018
Hi Lois, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy! Best regards, The Loc8 Team
September 2018
Brandon from Accord Solutions Group, LLC
Company Size: 1 employee
Industry: Security and Investigations
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Great Field Service App
So far its been great. I switched because my last FSM software increased the pricing and/or changed the pricing structure. Since I am a very small service company specializing in life safety inspections, I don't always need the routing, GPS tracking, auto emails and SMS, etc. Many programs now days either lump the few options I need (tasks, subtasks, portal, branding, etc) with numerous functions I would never use. This usually prices it out of a reasonable range.....
Pros
The , most important feature, to me is the ability to create a job from within the app, on the fly. Many FSM apps force a user to go to the website via browser to add certain information. I realize that's on purpose, to limit junk information being input into your system, however for smaller companies like me its critical to be able to perform all functions within the app.
Cons
It appears there are certain features that are not in the freemium version. I would like it if there was a way to perform an extended demo of those items. also, It would be great if items not included in the freemium could be on a menu based subscription. Lastly, where most of these softwares fail, in my opinion, is bulk export of everything. I.e. - if I ever cancel for any reason, I should be able to bulk export all of my pictures, files, notes, contacts, work orders, invoices, etc …. most either have very limited export options or require manual export per job, etc.
Response from Loc8.com
Replied October 2018
Hi Brandon, Thank you for your feedback and review. We will get in touch with you soon regarding a demo of the premium features! Regards, The Loc8 Team
November 2016
Graham from Programmed Facility Management
Company Size: 10,000+ employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
November 2016
A Functional Work Order Manager
Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.
Pros
It has desktop and mobile apps.
Cons
The mobile app is extremely limited in its capability.
Response from Loc8.com
Replied November 2017
REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available! Hi Graham, Thank you for taking the time to write a review about our software! We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience! Best regards, The Loc8 Team
October 2018
Corwin from Cutco Vector Marketing Corp
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
October 2018
Straight Forward and User Friendly
It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid.
Pros
During the start-up period of my business, I went through the trial periods of several task management and technical dispatch programs. Jobber, Housecall, Thumbtack and then Loc8. While Jobber and Housecall are over complicated with hidden fees attached everywhere, I found Loc8 to be very intuitive and very affordable in the long run and the trial is completely free. All of those programs require you to modify and manually tweak the settings at some point so the easier a program like Loc8 is to use, the more time you can dedicate to developing your business and getting projects done.
Cons
Being entirely cloud based can have it's downsides in the field when connectivity is spotty.
Response from Loc8.com
Replied October 2018
Hi Corwin, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team
August 2018
Aimee from Crucianelli Entertainment
Company Size: 2-10 employees
Industry: Individual & Family Services
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
August 2018
Too expensive
I did a 14 day free trial for what was advertised as a month service. After I spent 20 hours entering data I seen my updated cost of a month.
Pros
Very orgaized way to keep track of clients and employees
Cons
Deceptive costs... and i wasted 20 hours entering data
Response from Loc8.com
Replied August 2018
Hi Aimee, Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback! You should not be getting charged since you are using the free version of our software. One of our Support Team members is going to contact you shortly! Best regards, The Loc8 Team