About Que Centre Maintenance Management

Que Centre Maintenance Management Software is a cloud-based CMMS suitable for small and midsize businesses.

Que Centre streamlines maintenance management operations at every level, and provides a system that can be customized to fit a company's particular method or workflow. Drop-down menus can be modified, custom fields can be added and specific terminology can be adjusted.

The system is modular, providing capabilities to go for functionalities needed by the organization and adding new modules as the need arise. These modules include Preventive Maintenance, Inventory Management, a Fixed Asset Module, and an Event Scheduler. The Work Order Module includes a comprehensive dashboard through which work orders can be created and supervised.

Both m...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

46 Reviews of Que Centre Maintenance Management

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(30)

30

4 stars

(15)

15

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

October 2020

John from Village of Mexico

Verified Reviewer

Company Size: 11-50 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Q Ware CMMS Excels!

I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.

Pros

Ease of use Superior Customer Support Inexpensive as compared to other CMMS

Cons

I honestly don't have any cons. They continue to amaze me.

Response from C&S Companies, Q Ware Group

Replied October 2020

Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe. Q Ware Team

October 2020

Cyril from Berlin Central School District

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Berlin CSD - Electronic Work Order Program

Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.

Pros

* Welcoming and friendly sales team, easy to work with and very knowledgeable. * Easily installed and adapted to our facilities * Training and use for all school district staff was easy, with very few questions and/or complaints * Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention. * Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable

Cons

* Some changes to programming have to go back through the Company versus being able to make them yourself

Reasons for Choosing Que Centre Maintenance Management

Much easier to work with, both from a company standpoint and software programming standpoint. And, it was far less expensive than the other seven (7) Building Maintenance Work Order programs that my district reviewed.

Response from C&S Companies, Q Ware Group

Replied October 2020

Hi Cyril, Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe. Q Ware Team

January 2015

Michael from Amherst Central Schools

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

January 2015

Product review

I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks

October 2020

Rich from Contra Costa Animal Services

Company Size: 51-200 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2020

The customer service is everything

We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all.

Pros

The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape. I am talking about getting help and advice on solving complicated workflow for my organization so that that solutions create data streams and analysis tools.

Cons

The con is so minute it's almost not worth mentioning. When I download a report, it includes a totals line in the csv. Ok. No bid deal because I can delete the totals line before I Power Query the report into my analysis.

Reasons for Choosing Que Centre Maintenance Management

It appears QWARE has the same capability for a great entry price point. We've grown our relationship since our original contract. What has stayed the same? QWARE's amazing customer service.

Response from C&S Companies, Q Ware Group

Replied October 2020

Hi Rich, Thank you for the honest review. We appreciate your business. As always, if there is anything you need going forward or ideas you have to make Q better for you, please don't hesitate to reach out. Stay safe. Q Ware Team

July 2019

Michael from Whitehall Central School District

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

July 2019

QWare does what you need, but just that.

QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support. When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react. It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from.

Pros

QWare is a simple solution for work orders, facilities, and calendar management. We primarily use the work order function for IT Departments, and our Maintenance Departments. Our maintenance workers are able to use the software with minimal training, as are our faculty. It works, and does the job it's intended to do.

Cons

As a work order system, I find the software dated. The concept follows a good replacement from a Work Order paper system to an electronic system. It does that just fine. But the interface is only acceptable, and just serves its purposes. It does not go above and beyond, and nothing about the software will wow anyone. It's just adequate.

Reasons for Choosing Que Centre Maintenance Management

It works well for maintenance. SchoolDude, looked even more antiquated.