Supported Operating System(s):
Web browser (OS agnostic), Windows 8About TheWorxHub
TheWorxHub by Dude Solutions is a cloud-based and mobile solution to help you prioritize, manage and ensure completion of compliance-related maintenance and much more. With TheWorxHub, you can more efficiently manage everything that your operational team comes in contact with, including work orders, assets, compliance tasks, preventive maintenance, inventory, housekeeping and space utilization. Improve compliance, reporting, communication and efficiency all in one, easy-to-use system.
Our award-winning CMMS empowers over 1,600 healthcare and senior living organizations to promote safety and compliance with: one-step work request forms, quick mobile communication, Environment of Care and security rounding tools, survey and inspection templates, ...
76 Reviews of TheWorxHub
Average User Ratings
Overall
4.67 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2020
Bas from Menno Place
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Best CMM system for senior living
I have always enjoyed working with the software. They have always involved the end user in the development and its made the TheWorxHub one of the leading operations software.
Pros
The product is very user friendly. My staff have very little issues when using the software. Support is excellent.
Cons
Some of the glitches take awhile to get ironed out but considering how much the software does it runs smooth and they address the glitches if its critical to daily function of the software.
Reasons for Choosing TheWorxHub
I found the development team for the TheWorxHub were very proactive in creating a complete operations software and they seem to be continuously developing the software.
Reasons for Switching to TheWorxHub
CWorks did not have the capabilities we were looking for and we were looking to expand CMM into other departments like housekeeping.
January 2020
David from FirstHealth of the Carolinas
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
More Accurate Work Orders
Once we get all our equipment logged into the system it will make my job easier to keep track of the PM's and repairs that need to be done. Keeping track of the time my team spends traving to the jobs they do, will help to get more man power.
Pros
The ease of use. How you can give a better detail of the problem you are having when you put in a work order.
Cons
The access parts of it need to be separated more. Meaning people who can implement stuff into the program should be able to do so and not see all the admin side of it.
Reasons for Switching to TheWorxHub
for the ease of use and the more options it offered for our company.
January 2020
Glenn from Hardin Medical Center
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
January 2020
WorxHub review
Overall the software works well for our needs. It is easy to use, easy to set up, simple for staff to understand. The software helps keep my staff on track with request and with PMs. It also help track cost that can be used at budget time.
Pros
The software has PM procedures built in, when you set up PM you can choose to use this procedures or they help you in building your own. The easy of setting up the program Worxhub staff was great to work with The easy of using the software, easy for my staff to learn to use.
Cons
Sometime the Category and Subcategory does not fit. Worxhub does not have an interface for Bio-med test equipment to communicate data to worxhub, it has to be enter manually.
Reasons for Choosing TheWorxHub
because it fix our needs
Reasons for Switching to TheWorxHub
It was more built for Bio-med equipment than building Maintenance. We are still using Medmizer for Bio-med equipment.
January 2020
Rey from Kendal at Oberlin
Company Size: 201-500 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Kendal at Oberlin WorxHub Review
Pros
User friendliness. Ability to produce reports and keep track of ongoing projects via pulse tab.
Cons
None. The system fully meets our needs.
Reasons for Choosing TheWorxHub
Ease of use!
Reasons for Switching to TheWorxHub
TMA was outdated and extremely cumbersome.Did not have real time capability.
January 2020
Lillian from HumanGood
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
WorxHub WORXS
I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.
Pros
I love the common sense use of this tool. I work in senior living and our team and residents are technically challenged but that has never been an issue with WorxHub. I also love the robust tool. I wish it would have been my only job, I only scratched the surface. I could have done so much more!
Cons
Only a minor con, the accounts, we have 17, are separate unless you go from WorxIQ. It makes it so my team can not easily back each other up without logging out and into a new URL but, again, this is minor to me.
Reasons for Switching to TheWorxHub
I was not involved in that process and do not know.
