Dashboard
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About BlackMonk
BlackMonk is a cloud-based and an on-premise content management and web-publishing platform. The solution allows users to create subject-based channels and publish articles or news stories with inline photos. Users can also create an online calendar of events featuring info page for each event. It offers an interface for readers to navigate articles and allows them to search new articles by keywords or browse by categories. Readers can also use their social media login credentials to comment on articles.
BlackMonk’s applications help users organize and distribute their content across digital assets and web properties. The pre-configured templates create standalone or embedded online assets such as articles, contests, schedules, maps, e-commerce pages, videos, community pages and more.
BlackMonk is sold as a monthly or yearly subscription for small businesses and a one-time payment solution for Enterprise businesses. Support is offered via email, phone online ticket and a knowledge base.
4 Reviews of BlackMonk
Overall rating
4.00 / 5 stars
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Showing 1-4 of 4 reviews
July 2018
Steve from Hospitality
Company Size: 2-10 employees
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
July 2018
BlackMonk is a Solid Content Management and Web-Publishing Platform Alternative
For serious users and growing companies, BlackMonk can be a viable option to grow. The on-premise content management and web-publishing platform gives you plenty to work with but can be frustrating when it comes to customer service.
Pros
The biggest plus that stands out for BlackMonk is its user friendly set up. With a number of similar platforms that have complex layouts and difficult command dashboards, this is a welcome change.
BlackMonk gives you a number of options to implement, which translates to a better user experience.
Cons
In terms of cost, BlackMonk can be pricey. While you get your money's worth, this can be a tough hurdle to overcome for new users when compared to a number of competitors in the field.
The other main complaint is the lack of customer service. While things are set up easily and navigate, if one has an issue or question, support is hit-or-miss.
August 2017
Stefanos from Good Omen Digital Media
Company Size: 2-10 employees
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
1.0
Functionality
4.0
August 2017
Excellent platform overall
Pros
The features. Great publishing platform with fantastic monetization options and ease of use for both end users and administration.
Cons
The support. It's non existing. The software has some bugs but obe bever gets responses regarding issues and bugs.
March 2017
Justin from TBN
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
March 2017
Fantastic!
We hired BlackMonk for a complete makeover of our site, which was a very complex undertaking. We love the new site and so do our visitors. Plus, we now have a team which will help us get to the next level in the everchanging technological landscape.
Pros
User friendliness and the features.
Cons
Bit expensive
December 2015
Richard from Peck Inc
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
December 2015
Awesome Product with exhoberant features.
We were looking for a CMS which includes features like business directory and article publishing, BlackMonk has proved to be the best CMS software with the ability to create a National Portal.