Box vs M-Files

Box has 3719 reviews and a rating of 4.31 / 5 vs M-Files which has 170 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (3,719)

4.24 / 5 (170)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

November 26, 2020

September 30, 2020

Pros/Cons

  • Pros

  • Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

  • I love how simple the interface is, this product is EASY and user friendly in every way. i have never had an issue with this product.

  • Cons

  • Browsing tends to be slow at times and users that are not in-house are given read-only access to the files library, but Box remains an excellent robust solution for my needs.

  • Some clients have enterprise versions of box which look and feel different so that can be a little confusing at the start. Overall, not much to complain about as the use is pretty simple.

  • Pros

  • Very easy to use and very fast to find what I search short implementation time. Just great to see happy customers

  • Reliable, easy to use, a good database program.

  • Cons

  • A good quality documentation but sometimes easier to find the necessary documents. Getting a file is difficult if not well defined

  • It was a little pricey and we don't have it fully implemented but we have already seen operational efficiency go up dramatically in our processing department alone.

Pricing

Pricing Range

How it's priced

Box users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

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Contract Term

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Upfront Costs

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Recurring Costs

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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2 Recommendations

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support available through purchase of support plan.

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Online Case Submission

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Online Support Options

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Training

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