



Document Viewer




Supported Operating System(s):
Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About DocStar Enterprise Content Management
DocStar Enterprise Content Management serves large and midsize businesses across all industries and provides tools to upload, store and share documents in a variety of formats. Cloud-based and on-premise versions of the software are available.
Users can capture and upload content using desktop computers, smartphones, tablets and multifunction printers, and the cloud-based version of the software allows users to upload content anywhere there is an internet connection. Supported file types include standard document formats such as .doc and PDF, as well as .wav, .jpg, .html and more.
DocStar helps users comply with document retention and records management policies. Other key features include version control, user-based permissions to control access to f...
Document Viewer
Supported Operating System(s):
Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
October 2019
Carol from J Carnes & Son Roofing
Company Size: 2-10 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
October 2019
DocStar
Very happy overall and would purchase it again if needed.
Pros
II used DocStar in my last job. I found it very user friendly and easy to set up. I looked at several different programs at the time and very glad I choose DocStar.
Cons
Nothing about the product. I did think the price was a little high. Would have liked it being a little lower
Reasons for Choosing DocStar Enterprise Content Management
I used Treeno before and Doctor was a better product/
August 2017
Brent from PIF Technologies Inc
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
An EDM system with great value, web enabled with heavy workflow focus
Data entry automation for AP and AR, matching, routing of Invoices and sales orders and ease of finding documents. Version control comes standard and integrates very nicely with MS Office
Pros
Base system comes with lots of standard features such as records management document workflow, zone ocr, content searching, approval routing and audit trail. The product is browser based so can support Apple/ios environments and be easily placed on premise or in the cloud. Support for multiple companies, TWAIn or ISIS scanning. Batch importing thru email, hot folder, xml or csv comes free. Full MS Office integration and virtual print driver come free. Lots of great options at an affordable price point
Cons
Looking forward to new rebranding in the 7.16 version , not a fan of the old logo and color pallet
Response from DocStar
Replied August 2017
Thank you for the review Brent! I'm glad you like our new branding and I'll be sure to let the Product team know you're on the lookout for it in the product!
December 2020
Anonymous
Company Size: 501-1,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
December 2020
DocStar ECM review
Pros
Ease of use Cost of ownership - affordable, feature rich system
Cons
Integration with ERP - best to have document management as a core module Upgrades have to be timed with the ERP upgrades Speed (sometimes)
May 2020
Dave from Prince Industries, Inc.
Company Size: 51-200 employees
Industry: Machinery
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
May 2020
Great potential but needs refining!
Unfortunately, there were too many issues that we felt did not have good solutions therefore, are no longer using this integration. It was taking longer to process invoices which should not be the case.
Pros
I love the integration with Epicor and the workflow approvals.
Cons
The fact that this was sold as out of the box ready solution was not true. We had to spend weeks of consulting hours (plus thousands of $$$) to get this programmed. There was not even a base install package available. :-(
September 2020
Marcus from MEGA Solutions LLC
Company Size: 2-10 employees
Industry: Information Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
1.0
Functionality
3.0
September 2020
Great product, TERRIBLE company (Epicor, not DocStar).
I have almost 20 years experience with competing content management platforms so I'm not new to it. I know what I want them to do and how I want them to do it. I also know that many of the products "lose their way" in their quest for profits. It's happened time and again. DocStar does roughly 80% of what the big players do. There are some functionality gaps but they would apply to only the largest of companies. I've got no real complaints with the product; most of what I encountered are experiential things. HOWEVER...dealing with Epicor, the parent of DocStar, is a nightmare. I'm talking about invoice billing. I will warn you right now: these guys don't know how to calculate, will ignore when you tell them that their calculations are wrong and are stuck in the stone ages with how they generate their billing. Every new quote is basically a "re-quote" of a previous quote, rather than what it should be which is just a net difference dollar amount owed. The problem is you've got prorate, you've got one-time fees, you've got discounts and all sorts of things that throw off trying to do "re-quoting" - it's old school and should never be a thing. If you quote X and then quote Y as a "re-quote", and I pay X, you need to subtract X straight out of Y. They don't do that. They keep charges in Y that would have already been paid as part of X. Double-dipping. Their accounting team is inflexible and will refuse to work with you to resolve the problem.
Pros
It's a very simple interface. Integrating with Azure AD was a bit picky but once it works, it works. The forms tool is simple and powerful and I was able to get most of what I wanted done.
Cons
Everything being workflow-driven makes sense, but the UI does not. That needs to be refined. Also, the folder interface has zero power or utility where it could be a standout (people still think in terms of folders). DocStar wants people to just search OCR and meta, that's fine until it comes time to navigate common names and terms. Lastly I couldn't get it to properly talk to a regular Fujitsu scanner the way I needed it to; it was ignoring all imaging settings from the driver. So I just scanned to PaperStream and let it "sweep" stuff in, but I shouldn't have to do that.
Reasons for Choosing DocStar Enterprise Content Management
Hyland has started overcharging for their software and no longer accept startups or small companies. Minimum $80k to get started where it used to be as low as $3k. Laserfiche never responded. Docupeak changed the software away from what I needed at some point and only focus on mid-tier and up companies now. M-Files never responded. OpenText never responded. Alfresco is way too basic in comparison (though I do own it too for a different reason). PaperVision requires excessive custom code to do a lot of what DocStar does out of the box.