About FileCloud

FileCloud is a cloud-based file sharing and sync system that allows users to access and sync business data from any device. It offers file sharing, backup, remote access and sync.

Users can access files via web browser, browser add-on, mobile app and more. Files can be shared publicly or privately, including with password protection. The system includes an admin dashboard, which displays usage trends, peak usage, access by geography and other file analytics. FileCloud integrates with Microsoft Office and Outlook.

Users can also purchase advanced features such as muti-tenancy, branch office replication, automated server backup, APIs and third-party integrations, workflow automation and additional customization.

FileCloud is priced on a per-user...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

91 Reviews of FileCloud

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(62)

62

4 stars

(24)

24

3 stars

(4)

4

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 91 results

January 2020

Brian from American Incorporated

Verified Reviewer

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2020

On-prem choice for file sharing and remote file access

We have a number of project managers, drafters, engineers, contract administrators, and estimators that need to share large files easily via email links. We prefer to host our own content and keep it under our control, so we used a popular self-hosted product for quite some time. The instability of the product and the politics and marketing of the sponsor company made finding an alternative compelling, as the concept of hosting our own content really worked well for us. After a number of trials of competing products, FileCloud stood out as the best Active Directory integrated file sharing platform available. It's worked out VERY well for the last year, and we renewed for another year. Performance of the VM is great, and with as much storage as we feel like allocating is available at NO additional cost. Adding a user to FileCloud is a matter of adding the AD account to the FileCloud security group, what could be simpler? Outlook integration and the mobile apps work well, and the Windows client allows a drive letter assignment - no muss, no fuss. I needed a little help from support sorting out the SSL certificate, they were SUPER great to work with.

Pros

All of the content is hosted by us, controlled by us, backed up by us, and secured by us. We don't have to train users on five different platforms, either - it's FileCloud, start to finish.

Cons

Well, you know how PHP likes to throw off goofy error log entries, that aren't really errors? That's kind of annoying.

Reasons for Choosing FileCloud

Synaman Enterprise didn't do AD integration as expected, really surprised. NextCloud seemed really nice for home use. I trialed FileCloud and bought it after a week, super pleased - getting our wildcard SSL installed was the only support I needed and it went well.

Reasons for Switching to FileCloud

Annoying sales pitches, a weird political split in the company leadership, change in licensing, weird stability problems on Ubuntu LTS (which is ROCK solid for all other purposes), just basically was giving me a bad taste in my mouth. For the money it should be better.

May 2020

David from DB Tech

Company Size: 1 employee

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2020

Exactly What I wanted

Overall I'm very happy with the service and I encourage people to use it on a regular basis.

Pros

I setup a lot of software on my OpenMediaVault-based server. I've tried other file hosting applications and they were fine, but hard to setup in a lot of cases. FileCloud was very easy to setup and use from the start. I've had no issues or downtime in my file sharing since I started using FileCloud.

Cons

I don't like that I lost the ability to customize my instance when I paid for a community license. I'm hosting the software on my computer. Why can't I use any of the customization features?

Reasons for Choosing FileCloud

FileCloud was MUCH easier to setup than Nextcloud was. I also noticed a lot of lag in Nextcloud that I haven't experienced in FileCloud.

Reasons for Switching to FileCloud

I like the setup process and overall user experience of FileCloud over the other services I've tried.

January 2021

Billy from MDT

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

The Best

Pros

I used FileCloud at my previous employer so I decided to bring it to MDT. It's changed the way we collaborate with vendors and clients. I wouldn't pick anything else!

Cons

I honestly cannot think of anything I do not like about FC.

Reasons for Choosing FileCloud

We wanted our data housed internally within our DMZ and SendSafely was cloud based.

January 2021

Sergio from Sergio Mannino Studio

Company Size: 2-10 employees

Industry: Architecture & Planning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

It has great potentials but it's not perfect

I would say just ok. We don't have an alternative nor the time to look for one. Dropbox was a much better system until it stopped working (and their customer service is totally unreliable)

Pros

I like the complexity of permissions and the possibility to seprate users and privileges

Cons

It takes too long to sync. Dropbox or Onedrive sync almost instantly, Filecloud takes several minutes and sometimes half hour. When working in a team these times are impossible. You start working on a file that has already been modified by someone else. This alone makes the software useless for certain types of work. It is so slow that we dropped it altogether and went back to vpn If you delete a file, sometimes the same one comes back with the same name (zero kb). This issue has been reported several times but never really fixed. It is much better with the latest versions but the problem is still there

Reasons for Choosing FileCloud

It was the easiest to implement and was very promising

Reasons for Switching to FileCloud

It was no longer supported on our system. We didn't even get a warning, it just stopped working overnight

October 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Good product - as long as your file type is supported

Pros

The online tools make this so much more powerful than what we were using before (DropBox). Loved all the reporting and ability to really tighten all the permissions to a very granular level.

Cons

We ended up having issue when we updated our accounting software to the current version. They assured us that in the future it would be updated but it would take a few months. They gave us a complete and full refund and were super helpful as we had to transition back to our prior service.

Reasons for Choosing FileCloud

Cost.

Reasons for Switching to FileCloud

DropBox is awful and has issues with a company our size.