Laserfiche Software


 

Laserfiche is a content management platform suitable for businesses of all sizes in industries such as accounting, construction, education, real estate, manufacturing and healthcare. It offers document scanning and data capture, search features, metadata modification and workflow automation tools. Cloud-based and on-premise deployments are available.

Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management. Users can scan, upload and store documents from a variety of sources. Search options for document retrieval can be configured to an meet individual user’s security permissions. Workflow automation tools include rule-based actions for renaming documents and automatic emails for document updates.

Laserfiche Forms allows users to create and publish electronic forms and connect them to existing workflows using a drag-and-drop interface. Authorized staff can view pending forms and keep track of next actions required.

Support is offered through an online portal. Pricing is per user per month.

 

Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10

29 Reviews of Laserfiche

 

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Software Advice Reviews (4)
More Reviews (25)

Showing 1-4 of 4

James from Noise Barriers, LLC
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Controls our whole business at the touch a button

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Any level in the organization is presented information in a simple/effective manor that anyone can understand

Cons

Lots and lots of back end programming can take sometime to get up and running. Approx. 100+ hrs of programming

Review Source
 
 

Shirley from Complete Provider Resource
Specialty: Healthcare
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Streamline projects and run things automatically

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We're admittedly still new users, and so far we like it, but it's far more programmer intensive than we were led to believe. We have to have help to do almost anything. That said, it will be worth it to streamline some of our processes.

Pros

Establish stored procedures and databases which automatically integrate and run processes for you. We've been able to take a six week project and move it down to about 4 days.

Cons

Hard to learn to use and set up, we often need to pay programmer time; which gets expensive. Program won't fax out things on its own--we've had to implement an external procedure.

Review Source
 
 

Brett from KVC
Specialty: Healthcare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Great Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The solution has lots of great features that make it very powerful and provide lots of scanning solutions for the organization.

Cons

The cost per user can be prohibitive to organizations. Expanded features can require dedicated staff to manage all the option sets interactivity.

Review Source
 
 

Roland from Core Real Estate Group
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Does the job as intended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Work flow and transfer to the appropriate departments. Being able to create workflows. OCR and its capability to scan documents.

Cons

Not having the capacity to work with our existing software (ie: Spectra); would be ideal if we didn't have to export and create a .csv file so this data can be integrated to our software.

Review Source
 
 
 
Showing 1-20 of 25

Audree from BRENT MEYER CPA & ASSOCIATES
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Excellent digital file cabinet

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I like the ease of uploading and now I just learned the "save to pdf" feature and I am impressed

Pros

Excellent digital file cabinet, easy to get documents into a neatly organized drive.

Cons

I am not exactly sure how the metadata features are supposed to work but I have trouble doing a search to locate documents where I thought based on the information I put in metadata fields, I would easily locate what I am searching for. I will continue to explore this feature.

Review Source: Capterra
 


December 2018

December 2018

Excellent Document Management Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

Review Source: Capterra
 

Cari from Corporation of the County of Essex
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Laserfiche

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

Review Source: Capterra
 

Massimo from Questrade
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Laserfiche makes it easy to manage documents

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Laserfiche is essential for regulated companies looking to keep customer's information in order and secure.

Pros

When working in a highly regulated industry, document management is key. Laserfiche is the easy way to manage several hundred documents.

Cons

Takes a long time to integrate into your existing platforms

Review Source: Capterra
 

Terra from Childers Architect
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

It's too complicated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had Laserfiche for 2 years now, and I'm still struggling to get it fully operational.

Pros

This software will basically do anything you need it to for document management and more.

Cons

The software is way to complicated to build for the average person.

Review Source: Capterra
 

Jason from Kauai Police Department
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

If your looking to get away from hard copy file storage this is the way to go!!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Love how easy it is to scan a document label it and put into a specific folder that can easily be found and never have to worry about where it is or have to sift through hard copy files anymore.

Cons

Nothing maybe a more of a how to use instructional video on the various features of use.

Review Source: Capterra
 

Anita from Partners Insurance Services, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Review of Laserfiche

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using Laserfiche since 2006 and have drastically cut down on our lease space because we no longer have the need for filing cabinets. Being able to access client info via our web portal is huge for us.

Pros

The ability to pull documents where ever we are... in the office, at home or even out of the country. Our clients appreciate us having the information handy in a timely manner. It does also help keep us organized.

Cons

There are a lot of features to using it, therefore new staff have a long learning curve.

Review Source: Capterra
 

Christina from Freelance Designer and Photographer

July 2018

July 2018

Easy processes that are user-friendly from function to function.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps with our record keeping by efficiently channeling it to the proper digital folders.

Pros

I really like the ability to transition the configuration of sending the documents to their destination from manual to immediate.

Cons

I have had troubles with inserting a document in the finished file in the destination folder. It will not allow me to scan from there and add more pages.

Review Source: Capterra
 


May 2018

May 2018

Great software to organize our documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Automate manual process in document management.

Pros

We are able to set up workflows to capture our documents in an orderly fashion, which has allowed us to do away with more manual processes.

Cons

The initial setup process can be a bit strenuous, but the end product is worth it if the time and effort is put in initially.

Review Source: Capterra
 

Nick from City of Statesville

April 2018

April 2018

Great Records Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scanning capabilities and document/records management system is very easy to use and helpful filing capabilities.

Cons

Sometimes the software can be slow depending how many users are using it simultaneously. It doesn't happen often, but on occasion it has happened where it seems to take longer to scan documents or open scanned documents for viewing.

Review Source: Capterra
 

Eda from Connick

April 2018

April 2018

Doing ediscovery from Laserfiche and it is a terrible products.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Basic interface. It is so basic that it is almost gives you the feeling that you are opening a mere folder from Windows 99

Cons

It does not support big documents. It gives error constantly while editing and logs you off. It is a terrible product for e discovery. The only function We need is to be able to see the documents. In lasefiche if the pdf is 100 page long good luck with that.

Review Source: Capterra
 

LeeAnn from Self Employed
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Organizes, saves money, process design,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The end to end process from collection to destroy / retain and that it has the ability to keep the entire process electronic. I like that they are focusing on a cloud solution that makes the application reachable to businesses of all sizes. The continued research and development along with the support make it a product that changes and supports with the times.

Cons

The cloud needs storage in Canada, ability to apply sequential numbers to documents that would act like a register. You can do this with code and sql tables but it would be great to be able to do it within the form without the requirement of a developer.

Review Source: Capterra
 

Thomas from SYKES
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

This is a great repository too. However, it would be much better if it linked to Windows Explorer.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The drag and drop capabilities are extremely helpful. Also, the search options based on meta data makes locating documents much easier.

Cons

The system lags and has issues importing large or multiple documents. The speed of the system and overall ease of use could use improvement.

Review Source: Capterra
 

Kevin from CAPRW

November 2017

November 2017

Laserfiche is a very solid product for document storage. Lots of capability.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Highly configurable suite of products. Plenty of support in the community. The company updates and improves the software annually. Very strong user conference each year.

Cons

Some modules are costly and depending on the size of your organization, price my preclude some of the capability.

Review Source: Capterra
 


November 2017

November 2017

Great document management for an end user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy.

Cons

There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly.

Review Source: Capterra
 

Todd from City of Rexburg

January 2017

January 2017

Awesome Record Keeping Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I work for an organization that uses Laserfiche daily. I find it intuitive and easy to use for both scanning documents and recalling them later. The ability to connect with existing software to create workflows is an ongoing process that makes pen and paper tasks much more digital and streamlined.

Review Source: Capterra
 

Maria from software house
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Excellent software !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a excellent software and after using it became useful to me and my company. This software is very important for a company to manage their documents or records .

Pros

It helps in the managing of document and it provides solutions to the problems .

Cons

i don't think so .

Review Source: Capterra
 

Lenora from Software company
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Document management !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience after using this software was very good because it contains useful aspects and better guide lines !

Review Source: Capterra
 

Marry from my own busineess
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used the software and i have found it very useful. Lasefiche has basically, mastered the art of providing solutions to their clients.

Pros

-user friendly
- Helpful for organization
-free trial

Cons

i haven't observed any

Advice to Others

no

Review Source: Capterra
 

Brian from Datamax

January 2015

January 2015

Flexible software that works in any vertical market

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The flexibility, ease of use, familiar windows explorer type interface, and strong workflow tools allows Laserfiche to excel in any vertical market. We have installations in Manufacturing, Financial, Medical, Insurance, and Government. These installations range from 2 users to above 75 users with varying software skill levels from novice to expert and all of the users are able to hit the ground running with minimal training.

Review Source: Capterra
 
 
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