Plytix PIM Software

Very good experience with customer support in case of questions or feedback

Pros

1 easibility of the software

2: Speed and overview of most channel availability

Cons

Compatibility and limitations on design product brochures

Great service and support . Nice to have a spanish account manager.

We didn't have to install any servers on our side, the setup process was really easy.

Free trial to test everything and be sure about the platform capabilities.

Pros

- It has very good UX.
- Cloud based
- Great support (English and Spanish)
- Easy setup process

Cons

We are just waiting for API integrations regarding the data sync between plytix and our backoffice.

Plytix Index is a great way to organize content and product related files, but is still in development. It has all the basis functions you can ask for, but lacks sometimes in speed and advanced functionality. Their great customer support makes up for it though!

Pros

- Very easy to use
- Great customer support
- Always operational
- Clear about updates
- Very flexible

Cons

- Still in development, advanced functies missing, like calculated attributes
- Some minor annoyances, like that there is no option to set and/or rules for filters.

before the introduction of Index we had stored our product data in .XLSX tables.... Horror. With Index I can now retrieve our product data from anywhere, share it with customers and with Index we are very fast with our products on the market.
Our wish is to be able to generate beautifully arranged and visually appealing data sheets with Index.

Pros

The ease of use, data entry and open database structure is great. Plytix Index is best suited for PIM beginners as well as advanced users. Of course not everything is perfect but the Plytix team is very customer oriented and takes customer needs into account when developing the software.

Cons

A PIM must fulfill the following four tasks for me:

- input
- Processing
- Analysis
- output

The first three makes index good, the output still has improvement potential. The feed export in .CSV, .XML and .XLSX is great but the catalog PDF export function is still not sufficient today. The customer must be able to create his own PDF catalog or Index must offer at least a selection of templates.

Translated with www.DeepL.com/Translator

We are using Plytix Index as the base to relaunch our new e-commerce websites and allow us to integrate with more than one marketplace in the future - We have come to realise after 12 years of selling online our data was poor and needed to be organised to build for the future.

Pros

The one thing about Plytix Index I like is the Ease of use of the software - unlike alot of other PIM's I dont have to be a programmer to get it to work, Its quick and efficient and will form the base of our continuing development for our e-commerce business.
The support guys are amazing and will do almost anything to help.

Cons

Unfortunatley I have personally tried to run before I can walk, I want the features of a $30000 p/year PIM for Almost free and the cost per SKU can work out expensive if you have a lot of products like us - The developers are continuing to work on new features which in time will make Pytix Index something to be rivaled.

Saved me time and money by allowing me access to product data quickly. But also able to share selected product data with selective customers.

Pros

- Ease of use - Can set up and operate without an IT degree!
- Flexibility - You can change data quickly using bulk edits / uploads. But can adapt the data held to your requirements.
- Structure - Well structured system that makes sense but also the structure allows a high degree of flexibility

Overall an easy to set up and use system that makes managing large product catalogues a breeze. Beats a spreadsheet any day. Now an integral part of our business now and in the future. Thank you to plytix for delivering a great product.

Cons

- Sometimes doesn't work well with firefox browser, so I have had to switch to chrome. When i had an issue i contacted the service team and they dealt with it quickly telling me what i needed to do.

The customer service team are excellent and even though the software is missing some features compared to more established platforms, many work around are possible working with them. The price savings against the other platforms are also significant for small business with relatively few SKUs.

Pros

Simple interface, no overly complicated setting. Attribute grouping allows you to differentiate product groups. Excellent customer service using live chat from within the platform.

Cons

Some features that competitors have are missing such as hiding attributes for certain products and using workflows.

This saved me tons of hours of work, and my customers can now grab all the necessary information daily without a hassle or contacting me at all.

Pros

Besides the fact that it's a really powerful tool to make sure you have all the information in one place, it's really easy to create hundreds of feeds which customers can just 'snatch' daily. You just import the latest specifications, and they can always grab your latest stock or other information that might change on the regular.

Cons

The Live Chat window sometimes covers up other buttons so you might be searching until someone points out you forgot how to read.

A great time saver in a bunch of different areas. Would recommend this software to any business in our field of business.

Pros

How easy it is to grab the items I'm looking for. Our setups go from hours long now to only minutes. Very efficient tool to have if you have a lot of different Sku's.

Cons

Would just like the ability to create more custom sell sheets or make them look a little different depending on what I'm using them for

Pros

Infos are easy to find, add, edit and organize.
I find it very easy to implement to my team and I like how fast it is.

Cons

Can't tag my colleagues in tasks, as to allocating traslations or infos added. It is a pity because it is a collaborative tool

Pros

1) Easy to Use/ quick access to all our data
2) Catalog feature
3) Being able to link the database to our systems for quick update of the information.
4) Also none of it would be possible without the plytix team :D

Cons

These are not cons rather suggestions
1) I would like to be able to give access to many people of our plytix where they should just be able to view the database and download and not edit or delete
2) Should have a place where i should be able to take a download of the entire database of information.

Single, consistent repository of product information

Pros

High flexibility in customizing fields, multiple images, media, etc...
Easy to import/export big quantities of data
Super supportive and knowledgeable support team

Cons

Difficult to manage the Product/Variant duality and ensure consistency for the shared fields
Quite complicated adding a lot of fields in the Feeds (unlike Catalogs which is very easy)
Feeds/Catalogs could be merged, allowing for both file export and web visualization
It would be nice to have preconfigured ecommerce flows (e.g. Shopify, Amazon, etc...)

Pros

Having been strung along for weeks by a competing company prior to receiving an astronomical quotation, I opted to have a look at you guys. In which I was convinced you were for me, within an hour, on the basis of the functions meeting our requirements, and you guys there being brutally honest of what you can, can't and will be able to do. Favourites being ease of use in general, the functionality of catalogues, and how helpful people have been on the live chat.

Cons

I'm unable to create user accounts for my colleagues until I can select who can and cannot amend product details - I have been informed that this is being worked on however. Additionally, if I'm in 'All Products' and apply a quick filter, I'd like to be able to go in and out of products on that list without having to apply the filter each time or saving as a list (maybe just be able to click on a product and open it in a new tab?). No altering of the pdf look/layout beyond the covers, which in testing I find sometimes don't print full page (couple inches of white on the right and bottom despite correct spec, while other times it works fine).

Keeping our database in sync and online.

Pros

The value of their product and services is absolutely the best! Plytix is the first PIM database we have purchased but before, we tried all the top PIM solutions in the market and we could not meet their prices. The Plytix gave us the best offer for implementing the PIM system. Once we went through the onboard process which was a breeze thanks to their support group, there was some learning curve of about one week to get things rolling. Once understanding the way Plytix operates, it was very easy to use. We took about two weeks of tweaking the data columns as how we wanted it and from then on, it's been well used. We work with close to 2,000 skus. We have uploaded all the data we can imagine onto Plytix. And exporting the data was very easy too but it would require some setting up and tweaking involved. We are using plytix to upload our product database, images, files, and custom prices for customers that established a unique pricing structure. Plytix also has catalog feature which can export certain products or all the products as a pdf. This can be used for catalog or individual tech sheets. It is still in need of updating some of this feature. They are constantly working on improving the programs and features which is why we will stay with them long term. We are most satisfied with their products and services.

Cons

Cons about the Plytix is when creating an export job, we had to add each data column one by one instead of "add all data columns". The exporting requires choosing which data columns to export. The PDF catalog feature is limited as we cannot choose the size of the product image. Cannot generate a PDF price list with small thumbnail image of the product because it will usually show one item per one page. Once an attribute is created, it cannot change type. If an attribute is number type, you cannot change to text type after it's been created. You will have to find alternate way. By duplicating, recreating attribute with new type, and then deleting old attribute. There is no "undo last import". It would be great feature to have. When browsing all products, the thumbnail view of images are too small. When selecting what items to put in the catalog, you can select the entire page but the page is limited to 100 items. So there are 2,000 sku, you have to flip through 200 pages and make selections per page instead of selecting by filter, or have select all and then unchecking items not to show.

The benefits I got most from this software were the ease of navigation benefits. The ability to quickly fill out a form is what is most important in my position.

Pros

Once you're in a form it's easy to navigate around the form quickly. I can fill out many fields rapidly with the push of just a few buttons.

Cons

It's less easy to navigate from one page to another quickly. Once I'm finished working in one form, it takes many clicks to get to the next form. There is no "next" button, so I have to return to my master list to find my next form.

Plytix has started us on the journey of getting a usable, flexible, convenient product library that would be very difficult to achieve to the same level without. It's one of the many pieces that are being newly implemented to accelerate our growth and really take things to the next level

Pros

Plytix has a fantastic team when it comes to customer support, from trialling, to learning, to suggesting new features there was always someone that I could speak to either via email which is always replied to within the same day or by phone which I could make an appointment for within a few days.

Cons

Not much to complain about, because the team is still relatively small it can take a while for some suggestions to be implemented but this is more of an inconvenience than an issue.

Normalizing product content and building product feeds. Platform continues to add new features/functionality.

Pros

Plytix is simple to use and configure and I've been most pleased with the support. Any issue I've had has always been resolved straight-away.

Cons

Plytix is not an enterprise-level tool. So, at this point its void of some of the workflow and data standardization tools one might expect from a typical PIM. But it fills the need for reasonable product management at a fair price.

Hours saved on item setups, saving time for us to work on other side projects!

Pros

I like the way we take advantage of using your feeds and catalogs. We can personalize everything we do based on each customer and it saves us hours for each build/setup we have for them. I also like the layout of the software - it's very easy to maneuver around and it's very visual, making it easy to work on something with Plytix open on another screen. Lastly, I love the customer service. Your service is a big reason we decided to go with you because you

Cons

The thing we like least about Plytix was not being able to make lists with a bulk search, or search for products using multiple skus. Because we have item setups of over 100 some times, it is a pain making lists by searching for one SKU at a time.

We feel Plytix is a very robust solution for small businesses in need of a PIM system.

Pros

Plytix is very user friendly -- and the support they offer is fantastic. We opted to pay for 10 hours of onboarding support as part of our package and found it has greatly accelerated our onboarding process. Our set up team is very happy with the support they are receiving and the knowledge they are gaining.

Cons

At this point, the software has met or exceeded our expectations. We hope that, down the road, Plytix will make it possible to do direct feeds to some of our key trading partners.

Plytix PIM helps me organize and work within my business's inventory quickly and easily.

Pros

I like that PIM is the kind of product that can be adapted to meet the needs of my business and that it organizes the information for each product quickly and easily.

Cons

Plytix lacks crucial NEXT BUTTONS that make moving from one product to the next in a group a process that can either be a. smooth and easy or b. a repetitive task of jumping back and forth in the same two pages repeatedly.