Brilliant PIM and five star customer service

Plytix has proved invaluable for us when migrating from Magento 1 to Magento 2. The ability to adjust the setup so easily within our own team has saved us both time and money. The team at Plytix is incredibly friendly, knowledgeable and eager to help.

Pros

Plytix is so easy to set up, use, and adjust to our ever changing needs. The ability to map the headings over for each channel has saved us hours of work when migrating from a Magento 1 to a Magento 2 site.

Cons

There are some features missing that would be useful for our company, however we know these features are in the works and hopefully will be coming soon!

It's the best value PIM software available online!

Keeping our database in sync and online.

Pros

The value of their product and services is absolutely the best! Plytix is the first PIM database we have purchased but before, we tried all the top PIM solutions in the market and we could not meet their prices. The Plytix gave us the best offer for implementing the PIM system. Once we went through the onboard process which was a breeze thanks to their support group, there was some learning curve of about one week to get things rolling. Once understanding the way Plytix operates, it was very easy to use. We took about two weeks of tweaking the data columns as how we wanted it and from then on, it's been well used. We work with close to 2,000 skus. We have uploaded all the data we can imagine onto Plytix. And exporting the data was very easy too but it would require some setting up and tweaking involved. We are using plytix to upload our product database, images, files, and custom prices for customers that established a unique pricing structure. Plytix also has catalog feature which can export certain products or all the products as a pdf. This can be used for catalog or individual tech sheets. It is still in need of updating some of this feature. They are constantly working on improving the programs and features which is why we will stay with them long term. We are most satisfied with their products and services.

Cons

Cons about the Plytix is when creating an export job, we had to add each data column one by one instead of "add all data columns". The exporting requires choosing which data columns to export. The PDF catalog feature is limited as we cannot choose the size of the product image. Cannot generate a PDF price list with small thumbnail image of the product because it will usually show one item per one page. Once an attribute is created, it cannot change type. If an attribute is number type, you cannot change to text type after it's been created. You will have to find alternate way. By duplicating, recreating attribute with new type, and then deleting old attribute. There is no "undo last import". It would be great feature to have. When browsing all products, the thumbnail view of images are too small. When selecting what items to put in the catalog, you can select the entire page but the page is limited to 100 items. So there are 2,000 sku, you have to flip through 200 pages and make selections per page instead of selecting by filter, or have select all and then unchecking items not to show.

Plytix isn't the best but enough to start with

Pros

easy to use features. We started using it in a short time and all our colleagues understood clearly how to use it.

Cons

No administration levels. It's too easy for anybody which has access to the system to delete also accidentally important data in each record.

Plytix Review

Being able to manage large volumes of data for multiple channels each with its own requirement was always a challenge. Plytix has been a great help and made the work so much easier to manage.

Pros

A great piece of software that has been a great help in managing our data for multiple channels. It has enabled us to be able to specify what data we need and where using one central location for data.

Cons

Athough it is not as advanced as some PIM software there has been great improvement in what is available over the time we have been using it and lots more to come in the pipeline.

Birlea Furniture Love It!

Like the "Pro's" section it's centralised data, given our staff easier data to find (which has improved product knowledge) and overall make our brand look much more professional.

Pros

It's really easy to use and customer service/support is by far the best I have ever experienced in any industry. If your a beginner or Pro you'll be able to use this software at ease. The software it's self is really adaptable and no same portal would be the same. It's enabled us to centralise our data and organise all of our files. It's helped us with data, customer service (We've set up customer portals), staff knowledge and much more. Best of all it's saved us time and given our staff better/easier product knowledge.

Cons

Not a con as such - but feeds/channels work better with some competitor software. For example on a competitor's platform you can upload their data sheet and map the data quicker. You have a drag and drop system to match the data attributes.