The light is the Third Light IMS

Pros

An outstanding feature that invigorates me all way is the Third Light IMS' Digital Asset Management Features where I am able to perform Asset Categorization, Asset Library, Asset Sharing , Search and filter plus Metadata Management. It really makes my work easier in the library especially when it comes to digital asset management. I am able to integrate, manage, share and search for media in a twinkle of an eye. The fact that their cost is one-time purchase and affordable, makes it cost-effective plus I don't want to forget the online support that I get endlessly upon request.

Cons

I have not seen any cons yet but its a good software for digital media management.

A fond farewell

Our rep [SENSITIVE CONTENT HIDDEN] was phenomenal. He was always a pleasure to work with. He was kind and very caring. We enjoyed working with him and will miss him terribly

Pros

The software was a great tool and we were grateful to have it.

Cons

End users seem to have trouble navigating the site.

Third Light Keeps Us Organized

In the four years we have been using the Third Light asset management system, it has been very helpful in both keeping us organized and allowing users to view and access files needed to complete daily tasks. The ease of searching for files allows us to work more efficiently on projects of any size. We have also been very pleased with the customer service provided to us. Technical issues have been handled professionally and in a timely fashion. While we still would like to see a few additional features, Third Light has been an incredibly useful addition to our workflow.

A solid asset management platform

I don't often give all 5 stars, so I will elaborate a bit on the ratings. We currently manage just over 1 million assets (photographs) with ThirdLight IMS, and have architected the solution to eventually handle about 3 times that many images (we are in the photography business, so we only use the platform for images). It quite simply does everything we need it to do. It offers fast, responsive queries, even as we've grown. It provides a robust audit trail. We've used the API to seamlessly integrate ThirdLight with our proprietary editing software. It has provided us a simple, effective way to share content with our customers and partners. Again, it's done everything we need very well. Secondly, I have to give ThirdLight 5 stars in ease of use because its browser based. We compared the solution to 2 other competitors that offer client-side software, but in the end we found that ThirdLight had done an incredible job of building everything we needed into the browser. Just to be safe, we did purchase the file server module so that we could do some advanced editing in Photoshop, and this has worked brilliantly for us. Finally, in all of the dealings I've had with various software vendors in over 20 years in IT, I've never experienced such thorough and timely support. They answer questions usually within a day, understand when our needs are urgent, and have oftentimes not only helped with the issue at hand but offered proactive guidance on how to avoid same/similar issues in the future. We've offered up feature requests, and have been delighted to see many of them implemented in updates. The support is simply world class.

Thirdlight review

Pros

Thirdlight is very intuitive and so incredibly easy to use and if you do ever get stuck with anything the customer support is second to none. The software has changed the way our marketing team use images and has made everyones lives a lot easier. It's a revelation having all images in one place and searchable. As the university photographer I used to get lots of requests that consisted of academics looking to source images and now people can search for what they need and I'm freed up to focus on creating more content.

Cons

As there's different ways you can set up the software it'd be good to see more examples of how industries are using it. When I first set up our image library I put spaces within spaces and it made things very confusing with permissions further down the line, I've since changed the spaces within the spaces into folders.