About Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other business applications and more.

Flock’s collaboration tools include tagging colleagues in comments and to-do lists, uploading documents, images and videos, setting reminders and due dates, email alerts and more. Users can create projects, tasks and teams, set up email reminders and search for specific comments or files.

Video and audio calls can be scheduled and carried out within the app, and the screen sharing tool allows users to show colleagues what they are working on in real time. Polls, code snippet sharing and group ...


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Supported Operating System(s):

Web browser (OS agnostic)

285 Reviews of Flock

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(180)

180

4 stars

(89)

89

3 stars

(12)

12

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 285 results

December 2020

Massimo from Somake

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2020

irreplaceble

Absoluty happy with it, both on desktop and mobile app.

Pros

Flock simply allowed our team to continue working during the pandemic. Since the day 1, we were already working as usual because it replaces all collaborative functions. Furthermore, it integrates with many commons tools like Google Drive and Todoist.

Cons

Maybe the assistance is not very fast, but we barely needed it.

Reasons for Choosing Flock

After few minutes of trying, we were already using it easily.

February 2020

Brian from Skyline Design Limited

Verified Reviewer

Company Size: 11-50 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

A more user-friendly Slack

We have a completely remote team of about 30 team members. The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.

Pros

The best feature about Flock is its ease-of-use. Our team is made of diverse members with different technical skills from engineers, designers, project managers to marketers and HR. The most important feature when choosing this was ease of use as that would greatly affect how well the tool would be adopted by the team members.

Cons

The administration and enterprise features were are not as robust as the competitors. If one was looking for a compliant enterprise communication tool to pass on sensitive information, I would check elsewhere.

Reasons for Choosing Flock

Flock simply offered a more inclusive feature set for our needs, while being lightweight without too much bloat.

Reasons for Switching to Flock

For our technical team members, adoption of Slack was very easy, especially because most of them were already using it. However, the rest of the team found the learning curve too steep hence did not use the app.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

1.0

September 2018

Just Telegram or Whatsapp with some integrations!

Flock is really good, I recommend it to small IT or ITes company as most of the apps made available for keeping developers and programmers in mind. Whereas for rest it's better to use Telegram with IFTTT and Zapier or Try Workplace by Fb and MS Teams then switching from Slack to Flock. But those who're already using Slack, Flock is like Bullock cart Vs Bently (Slack) and sooner or later either you'll upgrade to Slack or Workplace by Facebook or Teams by MicroSoft.

Pros

- Easy to use - Affordable then Slack but not anymore after entry of Workplace by Fb and MS Teams (as they're almost free) - Best in class Support and they're always there to assist you

Cons

- A complete dearth of apps and integrations, NOT EVEN the 100 essential apps (by Slack) and must have Integrations are available on Flock, literally you'll regret and repent if you're switching from Slack. As just 54 App integrations are available that too without full functionality. - You can search a file but couldn't click or access it. - A Big NO for Media or Marketing Company as it may take years for you to find the image your teammate posted just 3 months back. - Slowest, let me repeat slowest app development I've ever seen in my life so far. No need to feature requests or app integration suggestions

December 2020

Ron from Digital Matrix

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

We Chose as an Alternative to Slack

As we are all working remotely now, Flock is especially useful for everything from early morning check-in to quick sharing of files.

Pros

Having used Slack with several organizations, I was familiar with the benefits of a direct real-time communications platform tailored to enhance work activities. In choosing for our small company, we found Flock to be a better alternative both cost-wise and overall look and feel. The ability to bring in guests on specific projects without adding to our baseline use cost was a key recommender for us. The integration with Google Docs is very good. Flock also seems to be a more customer-focused independent company, rather than a large public corporation (and even larger now) that will be driven by how much more rent it can charge across its customer base, which is a personal pet peeve of mine.

Cons

Some of the audio/video features need to be better integrated. The video conferencing still seems a bit buggy compared to other platforms, so we don't rely on Flock for that service.

Reasons for Switching to Flock

See above

November 2019

Hannah from Young Women in Business

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

5.0

November 2019

The Team Communication Tool We Needed

Keeping all team communication in one place is exactly the solution we needed, elevating our team from seperate chats and email threads. It has organized our team and keeps everything organized and archived if we ever need to draw on what was previously said.

Pros

I like the intergrated tools that make managing projects within our team so much easier! For example, the to-do lists that you are able to create between team members keeps us on track and organized.

Cons

I haven't found to many things to dislike about Flock, the only pain point with the free version is only allowing the (1) administrator to post to announcements. Our team made a seperate channel so that relevant leaders could post announcements.

Reasons for Choosing Flock

Something new! I had never heard of it and wanted something fresh the team would be excited about.

Reasons for Switching to Flock

Integrated tools + archived documents and conversations, channels.