Google Workspace vs Salesforce Community Cloud

Google Workspace has 10510 reviews and a rating of 4.67 / 5 vs Salesforce Community Cloud which has 60 reviews and a rating of 4.22 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.67 / 5 (10,510)

4.22 / 5 (60)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 2, 2021

September 11, 2019

Pros/Cons

  • Pros

  • I love the ease of use!! It is not intimidating at all! Other programs claim to be easy to use, but this one really is!

  • It's very easy to use and the customer service is great

  • Cons

  • The functionality is fine and works well... but the user interface is a little bloated and some of the menus are not very intuitive.

  • Everything is good, just do not like the spelling editing part as bold whose keyboard use is not the same as using windows

  • Pros

  • So easy and it works with other apps really well. It's a great way to reach out to others who are within your work's workgroup.

  • Their support staff is always there when I need them. I am looking forward to the path towards growing my business.. Very easy to use.....Seamless

  • Cons

  • I think the cons for this is its price for the service it gives. though It is really useful but I suggest to think twice if you really need the system and pay for its service.

  • It is a relatively expensive solution. For small organization budget can be an issue. However the advantage is that it is fairly easy to setup a basic version of Salesforce Communicities.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux