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Supported Operating System(s):
Web browser (OS agnostic)About Inkling Collaboration
Inkling Collaboration is a cloud-based field service solution that caters to organizations with remote workforces. Key features include task management, group messaging, completion tracking and issue resolution.
Inkling Collaboration helps employees to collaborate with colleagues, share information and coordinate resources. Users can monitor performance, identify trends and communicate with coworkers.
The group messaging feature allows users to connect with field agents, and users can also share pictures, videos, links and documents. The solution features an issue resolution module that enables teams to raise issues and resolve questions with support from colleagues. Users can also send notices based on location and job role, push notifications, real-...
3 Reviews of Inkling Collaboration
Overall rating
4.33 / 5 stars
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July 2019
Anonymous
Verified Reviewer
Company Size: 10,000+ employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
July 2019
Inkling is a great, interactive Onboarding Tool
Pros
Inkling has many different formatting options so that we can create our InkDocs to our company standards. It is easy to create multiple projects and then to distribute amongst our different departments (Sales & CS). I find it easy to use the distribution rules when adding users to projects. I like how interactive Inkling can be when it comes to user content (quizzes, multiple choice, buttons, etc.). Inkling makes learning fun and interesting! The customer service is excellent! Our rep is always easy to connect with and will work internally to handle our requests in a timely manner. Our rep is also eager to show us new features that might be beneficial, which we appreciate!
Cons
At times it is difficult to edit content. We often want to copy information from one project to another and I find myself having to go into the coding of the project in order to do so. There is a lot of room for error when working in coding as opposed to just being able to copy and paste material. We used to have issues with user content (fill in the blanks) not saving, which has since been resolved!
May 2019
Silvanus from Florida State College at Jacksonville
Verified Reviewer
Company Size: 1 employee
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
May 2019
Convenient to have Textbooks on Cellphone
The convenience of a customized ebook with chapters I can purchase is great for students who need to budget against high tuition costs.
Pros
I’m able to download my entire textbook on my cellphone. Some of the chapters are free when you download the book. Because I only have to download the chapters I need instead the entire book. It’s cheaper versus buying an entire book or ebook online.
Cons
Navigating from page to page can be difficult at times because a back tab isn’t visible. The content page isn’t visible when you open the app but instead the latest chapter you purchased is visible. That can be problematic when trying to navigate between chapters you purchased for the book.
February 2018
Jessica from Lennox Academy
Company Size: 11-50 employees
Industry: Primary/Secondary Education
Time Used: Less than 12 months
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
February 2018
Online Textbook?
Pros
Easy to Navigate, Allows for display of multiple media types, Allows for easy updates to fix bugs, Downloading files is counter intuitive
Cons
Does not provide all the tools that teachers would appreciate. For example it allows for quizzes/practice problems but has no way to report results. Does not allow customization