Microsoft 365 vs Salesforce Community Cloud

Microsoft 365 has 11576 reviews and a rating of 4.64 / 5 vs Salesforce Community Cloud which has 60 reviews and a rating of 4.22 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Microsoft 365

Salesforce Community Cloud

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.64 / 5 (11,576)

4.22 / 5 (60)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 26, 2021

September 11, 2019

Pros/Cons

Pros
Super easy to use. Nice to be able to access everything anywhere
So easy to use and each products integrates with the other. Support is awesome!!

Cons
This software is great, but it tends to hang sometimes.
It's great but some of the online-only versions of the traditional office software are a little bit basic

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Pros
So easy and it works with other apps really well. It's a great way to reach out to others who are within your work's workgroup.
Their support staff is always there when I need them. I am looking forward to the path towards growing my business.. Very easy to use.....Seamless

Cons
I think the cons for this is its price for the service it gives. though It is really useful but I suggest to think twice if you really need the system and pay for its service.
It is a relatively expensive solution. For small organization budget can be an issue. However the advantage is that it is fairly easy to setup a basic version of Salesforce Communicities.

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Pricing

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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