Salesforce Community Cloud vs Slack

Salesforce Community Cloud has 60 reviews and a rating of 4.22 / 5 vs Slack which has 20135 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.22 / 5 (60)

4.65 / 5 (20,135)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 11, 2019

February 24, 2021

Pros/Cons

  • Pros

  • So easy and it works with other apps really well. It's a great way to reach out to others who are within your work's workgroup.

  • Their support staff is always there when I need them. I am looking forward to the path towards growing my business.. Very easy to use.....Seamless

  • Cons

  • I think the cons for this is its price for the service it gives. though It is really useful but I suggest to think twice if you really need the system and pay for its service.

  • It is a relatively expensive solution. For small organization budget can be an issue. However the advantage is that it is fairly easy to setup a basic version of Salesforce Communicities.

  • Pros

  • Very easy to use and awesome product. Love that I can add my own emojis lol and all of the integrations make life easier

  • This software is so great I can connect to other organization when I starting used this tool. Ease of use and impressive.

  • Cons

  • Slack is easy to use but it deletes messages after 10K

  • This software is great overall, but it seems a little disorganized since everything is communicated in a chat format.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux