Overall rating
4.00 / 5 stars
Serv-U FTP Software
6 reviews [ 4.00 / 5 ]
Serv-U File Transfer Protocol (FTP) Server is an on-premise collaboration solution by SolarWinds. The solution enables organizations to exchange files with trading partners. Key features include file management, user group creation and permissions management.
Serv-U FTP offers a mobile device interface and web client to upload, view and download files. It also provides a drag-and-drop option to exchange files and create user groups. The solution allows users to send large files by using a built-in plug-in known as Web Client Pro. It also lets users send multiple files at once.
Serv-U FTP enables organizations to define the number of maximum sessions on the server to avoid bandwidth throttling. It also helps with file transfer administration by enabling users to monitor sessions in real-time and view transfer statistics.
Serv-U FTP is compatible with Windows, CentOS, Linux, Fedora, Ubuntu and OpenSUSE.
Automate file management
File transfer settings
Create groups
Session statistics
View domain activity
Web client
Supported Operating System(s):
6 Reviews of Serv-U FTP
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Showing 1 - 6 of 6 reviews
December 2017
Anonymous
Verified Reviewer
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
December 2017
Serv-U FTP allows us to host our FTP server with basic features that satisfies our requirements.
For a low-volume user, I get all the features I need without a big price tag! With Serv-U FTP, I can host my own FTP server for my frequent clients, and receive large image files from my them, eliminating a few steps that frustrate me when users send images via DropBox or We Transfer.
Pros
It is easy to set up user accounts, and allow users to access only the folders that I specify. I also appreciate the icon in the task bar that changes its look to indicate when users are connected, and when files are being uploaded or downloaded -- a very helpful indicator that is always visible on screen, avoiding the need to open the management console. That's a time saver! Note: I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.
Cons
Support for this version of Serv-U is technically available only through email. However, the support team has called me back several times to work through some issues that needed extra attention -- much appreciated!!!
December 2017
William from McCoy Ltd
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2017
The Serv-U ftp is a solid part of the company I work for. We/our clients use it daily.
Pros
The ftp is easy to setup and use. We hardly ever restart the pc that it resides on, it is very stable. Most of our clients do not have any issues connecting to the ftp.
I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.
Cons
The only issue I have ever had with the ftp is the blocked ip listing was extremely large. This caused the ftp to start acting odd and blocking approved clients. Once the list was cleaned up and reduced in size the ftp has been stable again.
December 2017
Greg from Macro Helix
Company Size: 201-500 employees
Review Source: Capterra
Ease-of-use
2 of 5
Value for money
1 of 5
Customer support
1 of 5
Functionality
1 of 5
December 2017
They have the worst support i've ever experienced in my 15 years of IT.
None
Pros
Serv-U FTP is an after thought for SolarWinds if you call there support it in the other category in there list of products and its displayed in the support that they provide. They will submit your support tickets to there development team then you'll never get an update I have a critical support case that has been open for six months with no responds. I reached out to them 3 times a week no updates. Due to the lack of responds we had to migrate to GoAnyWhere MFT. Please know that im not ranting but im so frustrated with Serv-U FTP support or lack there of.
Cons
Please don't wast your time with Serv-U FTP, to get support from them i had to reach out to product management via linkedin because the normal path for support was not providing me with any answers. six months we had a ticket open with no answers, six months.
If anyone from serv-u would like to discuss please reach-out to me
Response from SolarWinds of Just Media, Inc.
Replied January 2018
Hello Mr. Philips, We appreciate you taking the time to share your opinion. We¿re sorry to hear about your experience in reaching our support team. We serve thousands of customers and we always strive to create the best possible experience for our community of IT professionals. Our Product Management Team is reviewing your case and will reach out to you shortly. You are also more than welcome to contact us via: https://support.solarwinds.com/Success_Center Sincerely, SolarWinds
December 2017
Richard from Pacific Publishing Company, Inc.
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
4 of 5
December 2017
One of the best software purchases we have made
Eat setup and administration. It allows our 200+ customers (we are newspaper printers and publishers), to quickly send their page files to us for printing.
Pros
Very easy to set up, we run over 220 accounts on a single domain, with very few problems. We receive files from our customers 24/7 and rarely lose anything. The ability to login from desktops, laptops, Macs, PCs, Tablets and even smartphones has impressed or customer base. We have found it easy to setup and administer, and it serves or purposes very well.
May 2018
Gilad from CheckPoint
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
3 of 5
Functionality
5 of 5
May 2018
Establishing private FTP server to work along with scripts and automated testing
Pros
A near perfect FTP server for most of the basic users, can provide end to end solution using most of the required features providing nice GUI, seems to be RFC compliant.
Cons
The tool suffers from some slowness in certain conditions, also the GUI does no always provides interactive transition and proper logging capabilities.
December 2017
Jarrod from Symplr
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
3 of 5
December 2017
Product works as expected, support and design documentation could be better
Pros
Serv-U-FTP is cost effective and scales well in both designs. Good authentication and logging options. I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.
Cons
Serv-U-FTP has poor design and implementation documentation, lack of fine tuning options for many things.