About Twist

Twist is a cloud-based team collaboration solution that caters to businesses of all sizes across various industries. It provides project team members with a centralized interface for planning projects, managing tasks and communicating.

Twist's 'Thread' section keeps users' conversations separated by topic. It also provides team members with filters that allow them to search and share specific information on different topics with the team. The thread administrator can add or remove members, invite new team members using email or direct links and set up roles and access permissions for different members.

Twist's threads and conversations can be accessed via mobile devices as well as desktop computers.

Twist uses server-side encryption capabiliti...


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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Twist

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(12)

12

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

December 2018

Zebo from Tablet2Cases Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2018

Fantastic for contractors/freelancers/project managers

Outstanding! I am a very sensitive, focused, sensible, and accommodating contractor with my clients and team members. Twist has helped me to set healthy boundaries with them.

Pros

I love the fact that I am able to focus on my work without getting interrupted by any notifications. I am very disciplined with my time and I get bothered by unexpected notifications or random questions from colleagues. With Twist it requires users to create threads for any topic/questions - it makes the user think though and post an organized question that is though through and tag only people to it is addressed to. I moved from Slack to Twist and I don't regret it. I am super thankful for this platform help me to create a more sensible work environment.

Cons

EMOJIs :) Although I understand that Twist has purposely limited the emoji options for users not to be distracted. But that is the only thing I miss. Perhaps I will get used to it.

September 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

September 2020

Asynchronous chat

The whole team loved it because now instead of being distracted every time someone sends a message in some channel, people could finally spend time doing productive work and checking their email and Twist notifications when they want.

Pros

Threaded conversations are a killer feature. It's not a Slack-type thread where you can easily get lost, especially when trying to keep up with more than one thread. Twist threads resemble forum where you open or subscribe to topics and participate in meaningful conversations. Another feature I absolutely love is selecting people to notify when creating a new thread. It makes you consider who this message is important to before sending unlike with other messengers where everyone gets notified unless they mute the whole channel.

Cons

When we migrated from Twist alternative that was "noisier" and synchronous, we had a separate channel with real-time status updates from our CI server, uptime notifications, and real-time errors. This was a bit hard to do with Twist since it wasn't meant for that.

May 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Functionality

3.0

May 2018

Wanted a Slack alternative, but couldn't find it here.

Not many. It did help me realize just how ingrained Slack has become in our company, for better or for worse.

Pros

The design is pretty clean, and the app definitely feels focused down to purely communication. The website is pretty clear on its functionality and feature availability across pricing tiers.

Cons

Perhaps I just need to retrain my brain, now that I've been using Slack and Hipchat so much, but I found the overall experience to be pretty confusing. I used Twist to kickstart a project at work and hoped to use that as a way to learn the app and create buy-in across the organization, but after using it I realized it wouldn't replace the functionality Slack provides.

June 2018

Miguel from MiAGon LLC

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

5.0

June 2018

A Twist On Collaborative Communication

I thought that I had seen them all. But something as simple as creating multiple threads within a channel was bright enough to justify the development of yet another tool. It truly does help keep you focused and ignore the noise from the content you seek. Its search features are great with more variables to choose from than one can desire. And it's integration with my favorite To-Do list (ToDoist), this pretty much puts the icing on the cake.

Pros

At first glance, Twist looks very familiar to its competitors. But upon closer examination, it has some significant improvements over them. For starters, it has a very sophisticated search engine that goes beyond basic searches in the threaded conversations. With all the power of its competitors, it keeps much of the noise inherent in collaborative communication tools to a very low minimum. How does Twist keep conversations better organized? It uses channels and threads. Unlike competitors who are setup for a long thread in a channel, Twist lets you create channels with multiple threads to isolate relevant conversations into individual threads. This helps cut down on the noise a little and allows you to keep an eye on the thread with more importance. Another cool feature is its integration to their ToDoist product. You can add conversations as To-Do or Tasks in ToDoist right from Twist. Need to integrate with other applications? This is simple, too. Choose from a hand full of their existing application integrations, or Zapier, which adds hundreds more to the list. Twist is very easy to setup and very easy to use. If you have ever used a collaborative communication tool in the past, you got this.

Cons

Could not find a Con I could speak on behalf of. With a free test account to start with, all the features known to collaborative communication tools, and a few perks that keeps the noise down... Twist truly has not Cons.

February 2018

Nicole from ITHACA

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Functionality

5.0

February 2018

Helps with managing projects using Threads

Pros

Twist is one of the best communication tool. It helps with creating new threads for each new projects. We can add different team members to different projects. Managing communication is easier in Twist as it stores all data into the cloud database. All contacts can be stored and personal messages can be sent.