JOBPROGRESS Software

4.45 / 5 (165) FrontRunners®

Our advisors have recommended this product 10 times in the last 30 days

About JOBPROGRESS


JOBPROGRESS is a cloud-based construction management solution for residential remodeling contractors. The solution works with small businesses and can be customized as per the needs of an organization. It offers estimating, project management, photo management, document control, contract management and customer management. The solution provides mobile apps for Android and iOS devices. The mobile app users can create instant proposals and contracts and have remote business control.

JOBPROGRESS provides automated estimates and proposals for tracking features and customizable workflow stages or steps. The job scheduling management function and GPS functionality help users navigate to and from jobs and dashboard work centers help manage workflow. Users can add or track multiple jobs per customer. Other features include staff or production calendars, digital signatures, remote pay, insurance estimating and sales automation.

Integrations include QuickBooks, Eagleview, Google, WordPress, Social media profiles and Zendesk. Pricing is per month per user with a one-time setup fee.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

165 Reviews of JOBPROGRESS

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(100)

4 stars

(47)

3 stars

(13)

2 stars

(3)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 165 reviews

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May 2019

Ryan from Wellness Water Company

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Get back to the family!

Amazing!

Pros

Working with support team and the Job Progress team has been nothing short of amazing. Support team commitment to helping his clients maximize the potential of their Job Progress Operating System seems limitless. There are a few people in business like him. He’s the kind of guy that sold me on the benefits of his system, then immediately helped me implement the system and has continued to follow up with me unsolicited on a regular basis to make sure I am leveraging the latest upgrades to the platform. in several instances, we have uncovered additional ways to leverage they are technology and they have customized certain processes specific to our company. This type of customer service doesn’t exist anymore. These guys are serious about what they do and 100% committed to their clients success. You really feel like you have a true partner, and the cost becomes Insignificant when you consider the incredible value of the relationship. This platform has simplified and streamlined our systems and processes allowing us to focus our attention on revenue generating activities. This system provides a seamless process for our customers, and has streamlined our back end operations, making them much more manageable, and freeing up tremendous amounts of time. Precious time, to get back to the family!

Cons

There is nothing I don’t love about the software.

June 2019

Steven from Outeast Painting Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2019

Steve from Outeast

FABULOUS!!! I cannot believe I found a program that actually works for us the way it does... I thought for sure I was going to have to pay big bucks to have software custom made for us.!! Love it!

Pros

Job Progress has been great. The way I used to run my company was with custom made spreadsheets designed specifically for my business and my trade, and when I say custom my spreadsheets were the most in depth sheets I have ever even seen so changing was hard. I am amazed at how much Job Progress already included things that I was using, tracking with my other system, things that no one thought of but they did... My main reason for switching was the ease of use, its so easy for my guys (who arent as tech savvy as I am) to use, it keeps track of all the data easily, the app is wonderful for in the field, but the best thing about Job Progress is that things that I bring up that I request or recommend does not get swept under the rug, they go right to the development team and make it happen! the customer service is absolutely great , they are there for you all the time. I would recommend this to any business out there, if a pain in the neck like me loves it, anyone will...

Cons

The only thing I wish was that I could customize things a bit more for ex: inside material I would like to be able to edit the tags, When adding a customer or a job I would like to edit the tags (because some of them i never ever use and there is other information I would like there). Also the Profit & Loss needs some work, its probably great for companies that never used it before, but I had a very custom way separated hours of labor and material etc, but mike and I are working on that to customize it a little bit more.

June 2019

Rachel from Renaissance Roofing, Inc.

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2019

Add More Features/Uses

I love the customer service you guys provide, and I hope that doesn't change as you expand. The database itself is user friendly, I just see potential for more features

Pros

I love the separation of the production calendar from the staff calendar. The customer contact directory is great, and mainly why I got Job Progress to begin with so we could manage our customers better.

Cons

I think this software could do more. I don't like the graph layouts we are given, I wish we could choose among different kinds of graphs that could help us better visualize our data. I also wish the proposals allowed me to customize the font more so whilst I am making a proposal that has already been merged to a customer. Instead, if I want to fix the font sizing on the proposal I have to exit where I am and edit the template itself and then that edit applies to all future proposals. I just want more flexibility on the customization side. Lastly, I think this program has so much potential to integrate a canvassing segment to it. Maybe integrate with Google maps or another program to create an option for companies to track their canvassers. Right now, I use Google maps to track my canvassers, but it would be great if we could do that all on Job Progress so they also have real time access to where they've gone and what neighborhoods are successful, etc.

July 2019

Steve from Eads Fence Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2019

Lots of positives with some tradeoffs

Job Progress has helped move the ball further along for our company. We're finally getting to where we can take payments online for example. There have been headaches during our extended migration due to slow adoptability but as a whole it has given the company much more to work with.

Pros

The best thing about Job Progress for me is that it can be accessed anywhere across multiple device formats. That, and it does bring everything together. Getting to the point of using it to it's full potential has been an issue but at least there is potential.

Cons

While Job Progress has multiple positives it tends to be a bit of a sluggish process as a regular user. If I was a sales rep maybe I wouldn't notice but as someone who heavily uses Job Progress to assign sales leads and connect with customers things can be sluggish and unresponsive at times.

June 2019

Terri from Yarkey Roofing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

JobProgress Review

Our company is now organized. There are no more stacks of paperwork, post-it-notes, unpaid invoices, lost proposals or signed contracts. Communication is crystal clear with the calendars showing where each job is, pictures of the site, materials and cost, timeline, etc.

Pros

#1 reason is my training guy. He was extremely knowledgeable, answered every ridiculous question, patience of a saint. He let me text him questions at anytime to get an immediate answer so it wouldn't hold up the job. As for the software, amazing. We are a small, family owned business who did things the dinosaur way: paper and pencil. It took alot to get the owner to convert. The program is user friendly, company adapable, can be used on mobile, IPad, and desktop, and best of all, keeps us all in contact with one another and the client.

Cons

There were a couple of glitches that came up, but you were always able to take care of it promptly. The most difficult for me was switching between desktop in the daytime to mobile in the evening. But practice makes perfect. I've got it now!

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2018

It has been great.

Pros

There are many features that I like about this software. The first feature that I think is really effective is that you can customize it to meet you needs. After customizing the software everything is self explanatory. You can look at it and know how to maneuver it. The calendar is also a very important feature because we schedule appointments and are able to keep track about everyone's tasks, locations, and dates. The third and last feature that I like about the software is that you are able to get an advance search on categories on the workcenter tab. I believe that the software is a very resourceful tool for our company.

Cons

At this time there is nothing that I don't like about the software when I'm using it from a desktop, but I do feel that there is some glitches and or issues on the mobile app. The view on the calendar in the mobile app is not very friendly. I've had difficulties to add/delete appointments. Another issues that I have is the uploading of pics, this process is very slow and it takes for ever to complete. The screens have to be on always if not it will pause and or make me restart the process, I cannot take any calls nor make any calls.

June 2019

Kim from Tri-State Concrete and Excavation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Best CRM With Customer Service To Match

I first started using JobProgress over a year ago. I had been seeking a CRM for trade specific industries and even spoke to all the big companies at the World of Concrete. Not one of them was able to give me what I was looking for. Ease of use, document management, complete financials, thorough reporting, customer, employee and contractor engagement. All of my divisions in my company are broken down and maintained through JobProgress and so, so much more. Other companies have those options but they weren't geared to a company of my size which meant when I needed a bug addressed or a rep to explain how to use my software I couldn't get anywhere! The crew at JobProgress care that their software is an extension of my company and I feel they are an extension of my team!! My suggestions are taken seriously and I often see them implemented in their many updates and new feature releases.

Pros

Flexibility to improvements and suggestions. Constant upgrades and new features. Robust reporting and data gathering.

Cons

Some growing pains along the way but not much to currently complain about.

June 2018

Joe from Legend Exteriors & Construction

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

Should help our company's organization and make us more efficient.

Pros

Digital documents/signatures. Customer webpage. Ability to keep my sales reps and our customers more organized and keep better track of them. Production and scheduling. App based for working on the field. Overall it's a solid program.

Cons

There are a few things that need to be added or corrected but I know they are working on them. A couple off the top of my head would be:
Ability to customize your work center page. To remove the product adds and classifieds at the bottom and replace with something relevant to our company such as "Company Announcements" or a "Note pad" for example. It's not a free program, we pay a good amount for it so I feel we should be able to remove these and replace them with something that works better for us.

Issues with the Multi-project option. You need to be able to invoice and work directly off of the parent job invoice and financials rather than having to invoice each individual trade. Because of this we need to use the single project when Multi-project would be better suited.
Ability to change a single trade to a multi-project at any time. A project may start as a single trade and need to be changed to a multi-project.

Response from JobProgress

Replied June 2018

Joe, Excellent input ... Appreciated! We hear you! 1. Some improvement to WorkCenter customization 2. More relevant Company centric activity 3. on Multi-Project (ability to invoice off the Parent) 4. More flexibility between Multi-Project and single trade jobs Got it ... we have already begun efforts on some of those points and will discuss the rest

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

November 2018

Job Progress review

Pros

You can see your projects from start to finish
You can adjust what everyone sees in their different roles
The flags are great and help keep things organized

Cons

There is too much loading time.
You can not add someone to a conversation later, if you want to include another member you have to start an entirely new message thread
The new calendar takes even longer to load since the new update
If there is any added stage it does not apply to the previously entered jobs, if you want them to have all the current stages you have to go and re-enter and then delete all of the duplicated
I wish there were more color coding options so that you could customize it to suit your business

Response from JobProgress

Replied November 2018

Thank you for your continued use of the JobProgress Platform. We are constantly attempting to improve performance and features. We have made and continue to make improvements regarding load time and invest in our overall security and infrastructure. We appreciate your feedback.

June 2018

Abbey from Tri-State Concrete and Excavation

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Very easy to use and maneuver through the software with awesome customer support!

Job Progress is an efficient software for our company to track each and every lead, from their first contact to completion of a project and payment! Nothing gets missed or "slips through the cracks". It is user-friendly, and the support is exceptional. When we need adjustments or changes to how it works with our flow, it gets addressed immediately!

Pros

It's easy to track each new lead and to follow up when needed. I love that every email, invoice, etc. are easily linked to the job, and easy to make changes/adjustments. I like the way the jobs "flow" and that we can have changes made to fit our company's needs.

Cons

Sometimes it seems too slow. I have to wait for a page to finish processing before I move to the next thing I need to do. It could be our internet, but it's consistently slow on this software, not everything I'm doing...

Response from JobProgress