Jonas Enterprise Software

4.07 / 5 (123) FrontRunners®

Our advisors have recommended this product 19 times in the last 30 days

About Jonas Enterprise


Jonas Enterprise is an intuitive, integrated solution for contractors that has been present in construction and service management for over 25 years. The application offers service, accounting, and operations project management capabilities for businesses of all sizes.

The software manages the business activities of firms in a variety of construction trades such as handling the mechanical/HVAC, electrical and plumbing trades. The software also contains extensive functionality to handle the general contracting trade.

Jonas Enterprise offers an executive dashboard that enables managers, owners or other senior executives to quickly view customer's performance, supplier obligations, department profitability, and more. Organizations can also use payroll direct deposit feature to ensure all the employees are paid on time. Users create a file through Jonas Enterprise Construction Software and upload it to their preferred bank. The bank then automatically transfers the money to the specified employee's bank account.

Some of the applications include project management, service management, and customer management, which are all fully integrated with accounting for a comprehensive solution. On the service end, it has full dispatching and web-enabled mobile capability as well as a customer-facing portal. It has full project management, which includes a web-enabled document management complete with workflow and approvals. The Data Mart feature allows for comprehensive SQL reporting with access to all data codes within Jonas Enterprise. In total, the software contains more than 50 integrated modules.



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Supported Operating System(s):

Windows 8

123 Reviews of Jonas Enterprise

Average User Ratings

Overall

4.07 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(49)

4 stars

(47)

3 stars

(11)

2 stars

(6)

1 stars

(10)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 123 reviews

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June 2019

Paula from Structural Contracting Services

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Long Time User

I have been very satisfied and happy with Jonas. Their improvements and new ideas every year are very beneficial to my company. In the beginning of our purchase of Jonas, project management was new, and since then ( almost 10 years ago), it has come such a long way, and has continuous improvements. The changes and the growth that has been made over the last 10 years has made my company more productive, has allowed us to analyze, keep track of certain important items ( job related, and human resource related) and help us grow our company, since we know we can handle any situation internally.

Pros

There are many things I love about Jonas. Here's just a few

1. The structure of the entire software, for example, how the trial balance ties into the general ledger, which then can tie into your job costing and your work orders. In addition to consolidating financial statements.

2. When a mistake is made, you can not delete it. It's there for good. You can fix it, but not delete it. This actually helps when needing to figure something out months later.

3. Job costing module, especially for gross profit analysis. This is very robust module, and works amazing to analyze on a company basis or at a job level basis.

4. Restrictions or an individual user, or a group of users. There are not only restrictions by module, but by button, by job etc. Security and restrictions for administrators all the way to super intendents is great. There have been many times where we have allowed a project manager to do something, and then we realized they shouldn't have access, and we made the change instantaneously.

Cons

There isn't much that I dislike about Jonas, but there are a couple of items I believe need improvement:

1. Procedures on how to do a specific task, including tricks and short cuts. There is an online module for all procedures, but doesn't give you everything.

2. Jonas Contacts, not very easy to use. Understanding where to create a contact ( job related or non job related), where the contacts are kept, as well as needing more people in my company to understand how to use it.

February 2017

Jackie from Red River Electric, Inc

Company Size: 11-50 employees


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

February 2017

Commercial/Residential Electrica Contractor. Jonas was the right fit for us.

We have been live with Jonas for a little over a year. As with ANY software, it isn't perfect and will not suit every need. It is impossible for a software to please everyone as we all run our businesses differently. We shopped several software options, and for our medium size company with a service department, Jonas fit us best. I agree, the reports are very simplistic in format and do take some getting used to. I had to look beyond pretty pictures and format as what is really important to us is the data. The Pro and Con to Jonas is it is HIGHLY customizable. With that, there needs to be a very thoughtful process to how you set it up in the beginning. Which is a challenge since you won't know how some things work until you are using it. It is a very robust software for the price, in my opinion, and will take patience and time to learn all it can do. I found that the very basics such as entering A/P, work orders, creating jobs are very easy to learn. The complexity comes when you want/expect to rely less on outside software and spreadsheets. Our company borders two states, one with a multi-jurisdiction sales tax schedule. Every payroll or sales tax requirement Jonas has been able to handle. Jonas is able to handle multi-state, multi union payrolls. Something we found not very many programs could throw in a service department and it became very small unless I wanted to buy a program that equated us to driving a bus down the road for 3 people while spending 6 figures. No thank you.

Pros

My favorite is the Project Control screen. From there, our project managers can drill down and get all the information they need in one quick and easy place. Each person can customize some of the drill down screens to tailor to their individual needs. AIA/progress billing is easy with the step by step menu. It is also easy to go back and adjust if needed. The ability to set controls across the various modules. Your voice is heard. I have always been able to talk thru a challenge with support and management. They listen and if the demand is there they will put it in the next product update.

Cons

The stock payroll reports haven't fit very well for us. But Jonas is working on that. Cluttered menu items that hang in there because their long-time customers still use them. It is confusing when you are first learning.

August 2018

Katelynn from Bockmon & Woody Electric Co., Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

I am Happy Long-term Client that has been using Jonas since 2001

Great trainers who are very knowledgeable and professional. They work with us to troubleshoot any issues we are having with prompt response time!

Pros

We found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome! Doesn’t matter if we have big or small questions - they are always willing to help us. We use the system for A/R, A/P, G/L, Payroll, Project Management, Service Management, Inventory, and Equipment. The reporting is the best part because we are able to fully drill down and see how all projects are doing at any point in time. We’ve also been able to grow our service management side because of their Dispatch Board and the mobile solution. We love it!!! And last but not least, the payroll makes my life so much easier, having both union and non-union – this makes it a breeze. As a Union Electrical Contractor working in over ten different locals in California, this is imperative to have this functionality. Jonas Software has changed the way the company operates, saving time, making things more organized, and more proficient. Jonas is always listening to clients and they truly care and live up to their promise of being a partner rather than just a provider. We are able to have full insight into our business and we’ve been able to grow because of the software!

Cons

At this time I can not think of any cons.

March 2019

Dustin from All Temp Refrigeration, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Excellent Company and Great Software

I think the largest benefit of Jonas is not the software itself, but the people you'll work with. They are a well run organization, and just by their example have helped us improve. The annual User Conference is a great way to interact with Jonas employees, give your input on future development, and meet other Jonas customers with similar concerns to your own.

Pros

We are an MEP contractor with a little over 100 employees in four operating locations. Jonas fits our needs very well. Our previous software did not provide the data we needed to be able to best run our business, especially when it came to multiple operating divisions in multiple locations. We can now easily see profitability on our construction jobs at any point in the project, we are more organized in our service department, and our A/R has improved.

Cons

As with any of these software products, it took us a while to get acclimated to Jonas. The test company they set up before we went live was helpful, but it still takes time to get used to how it all works. Now that we've had time, we are all comfortable with how to navigate the software and get the information we need.

February 2017

R. Scott from Chiller Systems Service, Inc.

Company Size: 11-50 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

Jonas Review

Jonas is our third ERP software program we have used in 20 years in business. Learned a lot about selection process' by knowing my experiences with the first two. I also learned none of them do everything, all of them will hiccup from time to time. So my selection of Jonas centered around: 1. Is their customer service responsive (yes), 2. Do they constantly try to improve the product based on customer input (yes), 3. Is the product fairly priced (yes). and is the annual fee structure reasonable (yes). We also needed a strong field mobile platform as we have used wireless field mobile solutions for many years. Jonas has worked very well for us, we continue to get training on new modules and features we can use to make our company process/ better.

Pros

Constantly looking for ways to improve a product and they do not wait until year end to release updates if they are ready they release them. Customer service is very responsive if you need immediate help. Training is very high quality, conversion from our old to the new system was without trouble and well planned.

Cons

Dispatch board does not schedule projects or long term service work well (works very well for day to day calls) but they developed a project scheduler that looks promising for that.

May 2018

Sandra from Crossroads Refrigeration Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Our Jonas experience has been an excellent move for our business.

We have experienced increased productivity on the administrative side of our business and higher accuracy in all areas.

Pros

eMobile and Dispatch Scheduler have helped us to respond to customer service requests in a more organized and timely manner. The integration part of this software has increased our productivity enormously. No more paper work orders! And has made the accounting side of our business seamless from service tech to customer invoice. Payroll accuracy has increased and timeliness of getting invoices out to customers has increased because of the techs ability to use devices to complete work orders and we are not waiting for them to be turned into the office.

Cons

I find the Job Costing module very cumbersome. The job invoicing is a little arduous. When doing multiple customers for monthly draws, it is very time consuming to have to go in and out of each job to invoice. Also, if you do not have a bill to set up in accounts receivable you have to exit the job master, then go to AR to set up the bill to and back into the job master to finish your set up.

February 2017

Dustin from ATR Contractors

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2017

Very Satisfied User

Our company switched software products to Jonas just over 1 year ago. We had outgrown our old system. We've been extremely pleased with both the Jonas software and the Jonas staff we've interacted with. Our company has just over 100 employees in four office locations. This system can handle our multiple divisions without being too complicated or cumbersome to use.

Pros

The primary issue with our last software was an inability to get good reporting and data from the system, especially for our multi-divisional operation. The report writer in Jonas is a very useful tool, and the financial drill-down capabilities are excellent. We also now have real-time job cost data, and more detailed P&Ls, which has helped our ability to manage construction work.

Cons

No software product is perfect. We've had to adapt a few of our internal processes to fit the way Jonas is made to operate, but nothing has come up that we haven't been able to work around. The Jonas trainers are also an excellent resource we've utilized to make the system work as best it can for us.

March 2015

Bruce from Continental Flooring Company


Ease-of-use

3.5

Customer support

3.5

Functionality

4.0

March 2015

Flooring contractor / reseller - after 6 years of Jonas experience

Pros

The software handles WIP reporting very well. The subcontractor module provides good controls. The design of sales tax location codes provides good flexibility in sales tax reporting. The product has well-integrated applications. The F2 lookup ability in modules is consistently designed and very helpful.

Cons

1) I would like more standard reporting capabilities. Some reports need Report Generator reports to create. Others require DataMart. DataMart can obtain good results, but it is too complex for anyone but a programmer to design. Almost all contractors have to deal with reporting workers comp and sales taxes, so these reports should be part of a standard product and not need custom programming.
2) During conversion in 2008, it was difficult to fully convert existing data into Jonas and also tie everything to jobs.
3) Portions of the programming have fields with too few characters available. Examples are the Customer PO field in Job Cost and A/R, along with the part number field in inventory.

April 2018

Jeremy from Prairie Controls Ltd.

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2018

Small construction/service company.

Pros

Lots of features and fairly easy to use.
Customer support, when we've needed it, has be good and typically provided in a timely manner.

Cons

Old interface. 15 character limit on inventory items (and having to use alternate part numbers) needs to be fixed. Even the alternate part numbers are too small for many of our parts.
Purchase order numbers, and cheque numbers are too short.
New modules seem like add-ons to the base program, rather than a complete integrated solution.
Inability to access some fields for custom reports. Some built in reports are poorly implemented.

April 2018

Lesa from C. E. Williams Sons, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

11 Years of Loyality!!

When we first came on board with Jonas in 2007 we had some issues being an excavation contractor in Pennsylvania with the state Prevailing wages, taxes, etc. but Jonas worked through those issues with us and now I highly recommend them!! I have been on many different software packages and Jonas is my favorite!!

Pros

Have always loved the support and ease of logging a support call. Staff is very knowledgeable!! Updates are easy to load. Jonas listens to clients needs for any changes that benefit the client.

Cons

I have nothing bad to say about Jonas. I have never had any thing to complain about with them. Everything is great!

April 2017

Cindy from Allerion Oilfield Services

Company Size: 11-50 employees


Ease-of-use