Procore Construction Software

4.48 / 5 (2,301) FrontRunners®

Our advisors have recommended this product 159 times in the last 30 days

About Procore


Procore is a cloud-based construction management software application that helps firms increase their project efficiency and accountability by providing streamlined project communication and documentation. Users are able to manage their projects from any web-connected mobile device, tablet, laptop, or desktop.

Procore provides users a way to collaborate on projects and view documents, such as submittals, RFIs, contracts, schedules, and drawings. Everyone from general contractors and architects to engineers and construction management firms can edit and share project data from the job site while facility owners can view the progress of each project in their portfolios.

Enterprise-level businesses leverage Procore to manage construction projects, field communications, drawings, documents, and more.

Procore operates under the Software-as-a-Service (SaaS) model, allowing general contractors and project managers to buy the software on a subscription basis.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

2,301 Reviews of Procore

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,187)

4 stars

(960)

3 stars

(133)

2 stars

(10)

1 stars

(11)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 2,301 reviews

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December 2018

Spencer from Opechee Construction

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

December 2018

Procore Year End Review

Emails generated by Procore seem to get ignored more often than not and I believe this is due to their generic nature. For instance, if I am a subcontractor sitting at my computer and I get a Procore notification (or dozens), I don't know if its a submittal request, an invitation to bid, or an update to the drawings. And if i'm getting dozens of these notifications each day, it becomes difficult to prioritize. I've noticed that subcontractors are much more willing to respond to a personal email than to a Procore email. It would be helpful if a Procore notification could more closely resemble a regular email. Who it's from, the subject, short and sweet.

Pros

Procore's construction management tools are both easy to use and functional. Some of the best features that come to mind are the Drawing tool's ability to keep track of current drawings while still being able to review superseded drawings, the Submittal tool's ability to assign submittals to subcontractors so that they know exactly what is required and when it is expected by, and the Punchlist tool's ability to simplify the tracking process and even pinpoint each item to a specific location on the drawings.

Cons

All construction companies have a different way of doing things but Procore, in a way, forces everything to be done a certain way. If you try and tweak things to mimic your company's way of doing things, it may break some of the automated functionality within the software which may cause a lack of continuity and create the potential for user error. Also, some of the tools could use some major improvements. The Drawing tool's markup options are great but they are inconsistent. For instance, when adding text, the only way to change the font size is with a slider bar which makes it difficult to keep things consistent. Also, would it be possible to get a copy and paste feature? The Directory tool is great at keeping companies and users organized and it would be incredibly helpful for companies to add some custom features. For instance, my company likes to track how many employees a company might have, and the states that they are willing to work but there isn't a good way of noting this.

December 2018

Paul from Mattoon Construction Services, Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

3.0

Functionality

5.0

December 2018

Comprehensive Project Management System

I have worked in residential home construction, single & multifamily construction, multifamily affordable housing, mixed use, and commercial construction projects. I have worked on projects ranging from less than 1K to over 16M. Procore is outstanding for all but small single-family residential projects...I could make Procore work like a charm for this type of construction, but it would take some creativity.

Pros

• Daily Logs are easily completed and sent to the appropriate parties. This means they actually get done which means they are more accurate. Adding photos to the logs is very easy as well.
• Procore allows you to put links to photos on your drawing set. This is especially helpful when we send out bid packages...bidders can see more details and existing conditions for our commercial remodeling projects.
• If you need to send out a lot of requests for quotes, Procore makes it easy to keep track of everything through the Reports function. PM's can also drill down to see who has or has not opened the invitation...a real time saver!
• Procore has a submittal builder built in, so after you upload the spec book, you can click on the builder and it generates a list of possible submittals. You can modify the list to suit your need. This can save days on a large project.
• When you upload revised drawing pages, Procore allows you to overlay the pages and highlights the differences with the new set. This is very helpful even if you were aware of the coming changes. It also allows you the chance to note the changes for possible change orders.

Cons

• I'd like to see the ability to more with the mark-up tool. Features that are available on simple take-off software would be nice. Something as simple as being able to place a color-coded dot would be helpful.
• When adding people to the directory, it would be nice if when you forget to complete one of the required fields and hit SAVE...rather than delete everything because you forgot that one step...it'd be nice to just give you a message asking you to "please enter missing information".
• The way is now, seems rather punitive, but I'm sure they will change it.
• I'd like to see other types of scheduling options become compatible with Procore. I do use MS Project, but not everyone does. Project is rather pricey and would be another software product to learn.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

I am a construction project manager for a multi-family construction general contractor.

It saves time, collects a ton of data into one place, and there are no limits on size.

Pros

I have used the software previously as a subcontractor and now working for a general contractor. Procore keeps all necessary construction documentation in one, easy to access place with no space restrictions. It can be utilized offline for those out of the way projects. Once the system is understood and practiced, it is quite useful. Sometimes my office is 500+ miles away from the jobsite. I can be on the phone with my superintendent, looking at the same documents while on the phone discussing the issue. Submittals and RFI can be turned around in a day (if all team members are paying attention and on board with Procore.) I can have owners included on the system with limited access to photos and reports. Everyone in our office uses Procore; project managers, coordinators, AP, AR, and directors. I remember how we used to do everything with hard copies and ship back and forth between team members. Procore speeds up the process and streamlines everything.
I also had to sit through depositions for a project that went wrong, 6 years after the project was completed. All of the evidence was either printed emails, or hard copies of daily reports, pictures, etc. I feel like I would have been better covered and better represented if I had all of my documents organized within the system and structure of Procore.

Cons

While Procore is a great system, it is a complicated system and takes some time and training to adopt and master. Like any other program, Procore can only be as good as the data and information uploaded. I find it most difficult to get architects and engineers on board initially. Once on board, most of them question why they were so reluctant, but it is almost always a process. Subcontractors are very similar, although many of our subcontractors still fax over using email.

May 2017

Brian from Xpera Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2017

Procore saved us from cobbled together Excel spreadsheets and poorly implemented SharePoint sites

Better clarity into the activities, documentation and critical information associated with our project, which number in the hundreds. Procore allows us to easily collaborate with our employees, outside members, other consultants, our clients, etc. Perhaps most importantly, Procore enables us to better serve our clients by keeping critical project information together in a trusted system. It has even enabled us to compete with much larger firms by showcasing the quality of work product produced from within Procore.

Pros

As an Agile-led development team, Procore is constantly improving their product through extensive analytics and actual customer feedback. This is a process I've witnessed first hand. In terms of the product, Procore integrates all the key tools needed for managing projects in the built environment. In addition, the product helps reinforce best practices in construction project management, which coming from a forensic expert, that's definitely a good thing when it comes to proactively managing risk. If more companies simply relied on tools like Procore for managing their projects, there would be a measurable decrease in claims, disputes and litigation.

Cons

Despite extensive multimedia training materials, Procore remains a very difficult tool for onboarding new employees. In addition, the Procore marketing materials didn't set proper expectations for the overhead required to implement Procore company-wide. Additionally, Procore has made the decision to really focus their tools and the language used for describing those tools on very specific roles - primarily general contractors, at-risk CMs with trade contractors and engineers occupying the second tier or class of clients. For agency CMs, architects, other consultants, etc., use of the product is somewhat different from how the documentation describes it.

February 2017

Patricia from Balfour Beatty Infrastructure, Inc

Company Size: 1,001-5,000 employees


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2017

Great Project Collaboration Tool!

Procore is extremely easy to use and learn. The online training videos are brief and well organized to teach what you need to know. We were able to very quickly ramp up our project and start using Procore for our project team and found most of our subcontractors were also interested in seeing Procore in action. Any interactions I have had with customer support or their designers has always been extremely helpful. It's always great to get a call request from the designers related to a suggested change that you put in wanting to make sure that what they are looking to do will meet your expectations or at least how they can better meet your expectations. I love signing into Procore and having the popups telling me what new changes they have implemented overnight, shows they are always growing and improving their product to better meet the needs of their clients.

Pros

Very easy to use and set up the preferences. Document uploads are simple drag and drop functions in most areas. Creating user access templates and controlling or restricting access to certain areas of the platform is very easy. Individuals at all levels throughout the process are fairly easily able to understand what they need to do as it is very intuitive.

Cons

The user access setting need to be customizable at a lower level of detail, I would have rated five stars for Features & Functionality if it weren't for this. I find myself having to give people within the group full Administrative rights to tools in order for them to do what should be a task available at a lower level without full rights to change setup of the tool. If you aren't doing the same or extremely similar projects each and every time, there needs to be a Corporate level for reporting purposes and what they now have as "Company" level would be more the project level for those projects that are almost identical and/or being performed by the same project group. Changes made to the company level affect all the projects underneath that company and many settings are only at the Company level so if your projects aren't VERY similar to each other this may not work out well. In our case, Procore has managed a work around for this but it causes many of the executive dashboard functions to not work right. Limited customization but with a little ingenuity you can figure out ways to make things work.

December 2016

Josh from ASR Companies Inc

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2016

Great Program Overall; however, a few features and processes that need fixing

Procore overall is an excellent program. Their cloud-based platform works really well for compiling large amounts of data among many users. Store and share essentially unlimited job-site photos. Upload the project drawings and enable great team collaboration with their drawing editing tools; such as, linking RFIs to a section of the drawing, or highlighting a specific detail to ask the team about later. In project management software, the inclusion of a functional mobile app is crucial and Procore nails it fairly well. For our construction management use, we are pleased with the auto-reminder feature in-which the person responsible for approving RFIs, Submittals, ect.. will receive daily reminders to complete their over-due tasks. The tool is also highly advanced in setting specific permissions per user - maybe you don't want your subcontractor to view all of the project data - Procore makes this easy.

Pros

> Unlimited storage for your project photos, documents, drawings, etc...
> Easy to use, free mobile app (Android & iOS)
> Everything is archived and stored in an organized manner, it's like having your entire project in a cloud-based filing cabinet
> The project / company directory tool is really great and well organized, you can also easily download a contact's business card for upload into Microsoft Outlook
> The daily log tool is excellent for the superintendent to record all day-to-day activities on the job-site. A report can be produced looking at all daily logs throughout the project. A great asset to have in the occurrence of a dispute.

Cons

> The built-in scheduling tool is cumbersome and sub-par. It's better just to run project scheduling out of different software all-together (I.E. Microsoft Project or Primavera). However, Procore does allow for you to upload your MS Project or Primavera files, this is very handy.
> You cannot create sub-folders within the Photos tool. Just one folder per location / subject to store all of the photos in. We would find it useful to have sub folders, such as: Folder 1 = Pre-Construction Photos, Folder 2 = Building A, Folder 3 = Unit 101 ... ect...
> Once an RFI is created and sent, it cannot be edited. there are many instances in which we need to modify RFIs after they've been sent, sometimes the client even requests it from us.
> It'd be great if the Photos tool on the mobile app allowed for users to take pictures using the cell phone's volume buttons

November 2016

Dani from The Hansen Company

Company Size: 11-50 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

Just one of the many project management software available

First let me start by saying that I've used Sage CRE 300 project management, Submittal Exchange, and Newforma Project Cloud. They each have their benefits. I pushed for Procore because it was an all inclusive product. We use one of the other programs as well as eNTERFACE (for Daily Reports), PlanGrid (for drawings), ShareFile (for sharing documents), Outlook, AIA Contract Documents, DocuSign (for e-signatures) and a handful of others just to manage a job. I was tired of bouncing around between programs, often duplicating file storage or data entry. I spent months researching the available project management options that would also be available from essentially anywhere...job site, office, home, etc. I have been using Procore for about six months and there are things that I love and things I don't love. I would still recommend the product, if you need an all-in-one solution. I will try to highlight my more important Pros and Cons. When I say "Module" I really mean tab. There's a tab for the directory, documents, drawings, submittals, RFIs, emails, etc. I consider each one a separate module because they could really function on their own.

Pros

1. Comprehensive package. Allows for integration with out accounting, but we haven't opted to go that route yet. Can eliminate many of the other programs we use, but not all.
2. Can limit user access, so I can give everyone access to just what they need.
3. Lots of online training available and assistance from the very start.
4. Fairly easy to use once you know what you are doing.
5. Accessible from any internet-accessible device.
6. Constantly talking about improvement. I haven't been through a major upgrade yet, but they seem to take into account what the contractor needs.

Cons

1. Modules aren't consistent. For example, submittals allow me to edit on behalf of someone. RFIs do not. I've seen this in other products where one tab or module works one way and the other tab is set up different. I expected more consistency between the modules, submittals and RFIs especially.
2. No separate module for ASIs. They can be linked to drawings and markups, but there's no ASI log that people can view. I can save the ASIs in a folder in the online documents, but the user has to go search for them. I can send email notices out to subs, but if a new sub comes on board, they will not have the emails.
3. I cannot scroll through RFIs easily. In Sage I can move easily from one RFI to the next if I'm searching for something particular. In Procore, I have to open an RFI, close it and go back to the log and open the next RFI. One of the things I wanted to do was cut down on the number of steps it took to get to the data I needed. Procore adds steps in this case. Same for Submittals. I have to open/close/open the next.
4. The Save or Close buttons are often way down at the bottom of a window. If I have to go in, enter just a few pieces of info at the top of the submittal or RFI, I then have to scroll all the way to the bottom. Some companies put a Save at the top and bottom for that reason.
5. Was told I could use my iPad/iPhone but the apps are only for information. I cannot add to the contacts/directory unless I login through Safari.
6. So much data on the screen that sometimes the key pieces I need are off the screen. Needs more work on setting up for various screen resolutions. For example, submittal titles and numbers aren't visible when I'm scrolling to the right. Needs something similar to Excel's Freeze function.
7. Email module doesn't work quite like I had hoped. I can drag emails into the online program, but it's difficult to search and view them. Some of the text gets jumbled with the date. They don't even have the Emails on the iPad/iPhone app. No way to sort them other than to tag them, which is difficult. If I copy a ton of emails over, then I have to tag each one manually. Not an efficient process yet.
8. Not easy to bulk edit. Procore had to upload our submittal log for us and then I needed to change a lot of it because it was our first upload. We had to manually open each submittal and edit the information I needed to add or change.
9. Data itself seems difficult to change like contacts, which cannot be deleted, even if you've never used them. Can only mark inactive. Benefit in some cases, but if you enter their email address wrong, it's there unless you contact them to delete it. I would love to be able to do more import/exporting on my own. It would make data entry a lot easier. Especially when setting up a job or entering commitments.

August 2016

Brynne from Lansdowne Construction LLC


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.5

August 2016

Procore - Great Software Program for General Contractors

Pros

There are numerous things I like about Procore. What I like best about Procore would be that it is a great organizational tool. It helps streamline every day tasks, whether it be sending submittals to be approved or simply keeping track of time spent on site. The fact that it helps so much with time management (which is key for project planning) is a crucial aspect of the software which makes me really enjoy it. It makes life easier by keeping record of just about every aspect of a project. It's extremely helpful that Procore keeps track of emails for you in regards to things like submittals. This makes it so there is no confusion about whether or not an email was actually sent or received. The software also allows construction documents to get approved in a more time efficient manner. I love that the architect, or whomever is the approver, can do so online via a credible software instead of just word of mouth, or in an email. It is much more legitimate. In terms of the vendor, they have been great. Their customer service is outstanding. They are readily available to help no matter what time of day it is - which is wonderful. They also provide many tutorials and seminars to help get a deeper understanding of the software and all that it does. Every time I have contacted customer service they have been quick and to the point. I really appreciate this because when I am at work, my time is even more valuable and I have a sense of urgency with everything I do. Being in the construction industry there are always crucial deadlines that are important to make. I don't have time to sit and chat with customer service for hours as they ask me annoying protocol questions that jump around the initial question that I have. So Procore has really been great with that.

Cons

Some of the layout is bothersome. For example, the project directory. The project directory would be better for close out documents if it was organized in a different way. I would love to see procore organize it by division. The software is also rather costly. It is a big expense, though I have found it to be worthwhile.

April 2016

Ruth from Coolgardens Landscaping

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

April 2016

Excellent full-on project management software

This is a package aimed at construction professionals and provides a thorough means of managing multiple projects across multiple people and teams including architects, designers, and subcontractors. It is a significant investment not a simple free app, and needs to be approached as such. The implementation is pretty straightforward and the customer support excellent.here remain some annoying features, but the support team are responsive and it is clear that significant investment if still being made into improving the software.

Pros

Much better than the competition at managing a range of projects across the things you need in construction
- RFI,s , punch/snag list (we use this for internal "to do" items) and critically the main contract variations- this is a bit clunky but REALLY effective when you get the hang of it
- meetings recording is again a trifle clunky but very effective so I forgive it

For the first time in 15 years I have proper oversight across all projects (typically around 40-60) and can manage the progress of each from my iPad wherever I am.

Site logging app very powerful

Clients love the visibility

Document handling with version control is brilliant

Cons

The only really annoying feature is that the company level information (ie visibility across projects, personal "open items" lists and financials) is only available on the browser version not the app.

The directory and permissions systems are well intentioned but actually you have to subvert them a bit as to do anything useful people really need full admin rights (even to add a contact to a directory- if this is to be used as the main shared company contacts directory we need everyone to be able to do that). I am happy to give my people that,