Viewpoint - Spectrum Software


 

Spectrum Construction Software provides complete construction management, combining accounting, job cost and project management software in one cloud-based application. 

Spectrum offers full-featured accounting, document management, and job cost solutions, as well as project management capabilities.  The project management application combines financial data, document management, and project workflow information. It also offers service management and equipment management functionality.

Spectrum’s Web-based design offers mobile access to all of the software’s applications and functionality, as well as a user interface that replicates a browser environment. The Dashboard gives users an at-a-glance view of relevant information and can be customized by each user with apps relevant to their job. This feature is available to employees without requiring a paid seat. For the times when an Internet connection is not available or a specific task needs to be performed, Spectrum also offers unique native apps for iOS and Android devices such as time tracking, equipment management, and Plan Room. 

 

Viewpoint - Spectrum - Dashboard
 
  • Viewpoint - Spectrum - Dashboard
    Dashboard
  • Viewpoint - Spectrum - Job properties
    Job properties
  • Viewpoint - Spectrum - Document imaging
    Document imaging
  • Viewpoint - Spectrum - Accounts payable
    Accounts payable
  • Viewpoint - Spectrum - Project management
    Project management
  • Viewpoint - Spectrum - Vendor management
    Vendor management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic)

184 Reviews of Viewpoint - Spectrum

 

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Software Advice Reviews (128)
More Reviews (56)

Showing 1-20 of 128

Jason from Johnson's Construction Ltd.
Specialty: Heavy/highway contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Very poor reporting features but a nice user interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software failed to meet our expectations in many areas after getting an onsite demo. Features we thought would be easy to complete were not as easy as first thought. overall it is a great software package but does help that we have an onsite programmer to be able to assist in reporting.

Pros

User interface is very friendly and easy to navigate. MSSQL backbone allows for easy interaction between programs such as excel and visual studio. The SDX data import feature built into excel is a great feature.

Cons

Built in reports are not all that friendly or usable and the export to excel feature is very poor. Data is almost unusable.

Review Source
 
 

Connie from Artesia Glass Inc.
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

The product works well and is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The integration of the product is good. The modules work well together and most functions are easy to find and use.

Cons

The standard reports are not sufficient for our needs. We are going to need to have custom reports written to meet our needs. Obtaining consulting help at year end was tedious.

Review Source
 
 

Matt from Moss Utilities
Specialty: Utility contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Perspective of Vista and Spectrum User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Spectrum is a very good construction accounting software if your small or medium business that wants a solid accounting package which is easy to use and not looking to customize your software.

Pros

Cloud based requiring little IT support from users. It’s straightforward and covers most of the standard requirements for a construction software.

Cons

I have used Vista and Spectrum if your large enough company to have internal database expert and or willing to pay for consultants or want to customize your software as each company is unique Vista is a better option than Spectrum.

Review Source
 
 

Nikki from Coeur dAlene Paving
Specialty: Paving
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Overall Good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Pretty easy to navigate, helpful detailed reports, great info on the viewpoint network to help advance your knowledge.

Cons

Not easy to fix a mistake after the information has been posted. Requires you to balance it out with a negative and reenter the positive on any aspect of data entry.

Review Source
 
 

Ayoka from SDB, Inc.
Specialty: General contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

I know there's so much more I could do with Spectrum, but I'm limited.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's functionality. The system is easy to use and navigate through once you have an understanding of it's functions.

Cons

I don't like that I cannot correct mistakes that are, in my eyes, minimal. For example, and I've done this more than once, if I set up a job an invert the job number. I can't go back and revise it, I have to start all over again with the correct number. I believe that a permissions issue, but it should be a corrective issue at entry and it's an administrator fix only.

Review Source
 
 

JENNIFER from Northeast Remsco Construction, Inc.
Specialty: General contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Better Value Than the Competition

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is very intuitive and doesn't take a lot of trial and error or reading of a manual to get the hang of it for the most part. It does a great job on tracking costs and because of its ease of use the PMs don't mind entering their own data.

Cons

The reports are not exactly where I would like them to be; job costs are not as detailed as in our previous software but that may just be a function of me not knowing how to use it to its full capability.

Review Source
 
 

Joseph from National Glass & Metal Co., Inc.
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Spectrum 14.24

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Like all programs that have a significant number of features, the more your staff learns about the software the better the ROI.
The user interface has a lot going on and can be overwhelming at first. However, there is a logic to it and once learned a diverse array of features can be accessed quickly.

Pros

The ability to access many features from one screen.
The connectivity of features on screen. For example, if a job is displayed, all of the customer information is available as well.
No need to add software to each workstation, software runs within a browser (I've used Internet Explorer, Chrome, Firefox and my cell phone browser, I understand other browsers are supported as well)
All reports can be emailed right from the display screen.

Cons

Many of the reports must be customized to meet user needs.
Some features are not located in an intuitive place.
Financial statement writer is basic and pretty weak.

Review Source
 
 

Randall from Tanner Construction Co., Inc.
Specialty: Heavy/highway contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Spectrum New Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface is amazing...love this the most.

Pros

It is fully browser based software. In my vetting of software available for unit job costing and billing for heavy / civil that is fully browser based...this is about the only option out there. Good functionality on job cost side, equipment, payroll, and human resources.

Cons

The reporting availability in this software is lacking compared to some others out there...especially on job costing, equipment, and payroll/hr reports. You can tell that the programmers got let out of the cage and got to write the reports instead of a manager/end user. Viewpoint should consult some end users next time for these.

Review Source
 
 

Danielle from Construction
Specialty: Construction manager
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Spectrum makes gathering and analyzing data across the board both realistic and simple! It's a great way to improve access and communication throughout members of the office that may not always get the opportunity to see each other face to face.

Cons

The time spent waiting for reports to load can be cumbersome. Although, it is always worth the wait once we get what we are looking for!

Review Source
 
 

Lea from Butterfield Electric Inc
Specialty: Electrical/teledata
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Poor reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I feel they should have a packet of reports that would make this program for different states. They are already creating these reports for other customers why not just offer them as a package deal to add on for a set price instead of saying they are recreating them each time.

Pros

Easy to look up employees and jobs in most modals because you can type in almost anything to find it. you are type in city, state first name last name or part of any of these to get the info you are looking for.

Cons

reports are not easy to get customized without them quoting 10-14 per report to have customized. In California there are certain reports we need to be able to report to the state. With this program we need to run 3-4 reports to get that info. Their is no report that show PTO and Vacation. The Job Overview reports do not show cash flow. Also many of the reports do not have totals on them so when running reports we also have to add them up manually. There is no way to do a cash pay with out entering an invoice. Not all reports show the same totals. Employees really have to dig into reports to confirm the info is correct.

Review Source
 
 

Sheila from Butterfield Electric
Specialty: Electrical/teledata
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Multiple buyouts have lead to high turn over and no customer service for Spectrum/Viewpoint.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I recommend passing on this software until they work out there business model.

Pros

I like the document imaging function. It does not seem as if Spectrum has keep up with technology or basic business requirements. They must make there money off selling training and reports.

Cons

Set up is difficult and they have very few experienced trainers. I had a Trainer who was from CA tell me we did not have to set anything up in payroll for CA taxes. Needless to say it did not work. Once you have started payroll you can not make any changes to employee records. Deleting a direct deposit payroll is ridiculously complicated. An invoice has to be entered in AP before you can write a check. Once you start entering an invoice and before you have saved you cannot not make changes to the date or invoice #. There are a lot of extra steps for every function. Reports that come with the software are terrible. They expect you to pay for corrections to there reports and reports that come standard with other software.

Review Source
 
 

Brandon from Windemuller
Specialty: Electrical/teledata
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Very Robust Software for Medium to Large Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our accounting group really likes the software. It seems like it could be a little more intuitive for PMs but once you learn it, it all makes sense.

Pros

Tons of options for tracking and measuring projects. Great WIP functionality. Good options for large projects and also for service work orders.

Cons

Different modules are addition cost. Work orders, inventory, field technician connectivity, etc are all add ins to the base package.Best to look at all the modules you would get good use of as one price.

Review Source
 
 

Linda from SDB, INC
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Spectrum Rocks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Spectrum is such a good program - I can see it working for a small company and a large company - no need for paper any more everything is on the cloud and available with a touch of a button

Cons

There are some reports that come with it but there is no user friendly ability to build a custom report or change one that's already written

Review Source
 
 

Delmas from Earl Weaver Contractors LLC
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great accounting software for construction

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Spectrum is fairly easy to use. It covers such a wide range of accounting and project management tasks. We are happy with our investment.

Cons

I still think the Work Order/Service Management has a ways to go. Also I am not real thrilled with the Inventory management.

Review Source
 
 

leea from rountree construction
Specialty: Earthwork/excavating
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

oVERALL OK

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is very easy to use and overall is great with reporting. I really enjoy all the different report and filters.

Cons

The customer service and tech support has been quite lacking for some time now. I would love to see some improvements on that area.

Review Source
 
 

Bette from Scott Builders Inc.
Specialty: General contractor
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Love the ability to export out of Spectrum

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease of use

Pros

The ability to export data out of the tables within Spectrum to manipulate the information is great.

Cons

Determining the tables is sometime a challenge finding the correct one with the information you are looking for,

Review Source
 
 

Travis from Ranger Plant Constructional
Specialty: Construction manager
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Good to Go!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Spectrum has made life easier.

Pros

It is the online access with the permissions built in so we can have multiple users from all over the nation access it according to their needs. Also, being able to store information and images on the cloud to be paperless is great.

Cons

When a browser does an update, it seems to take Spectrum a while to adapt to that update. It meas that things run slow for a small window of time.

Review Source
 
 

Scott from Thompson Electric, Inc.
Specialty: Electrical/teledata
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

One-stop construction ERP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Spectrum offers everything under the sun for your construction needs; from your basic accounting functions, to project management, and everything in-between.

Cons

Spectrum is definitely more geared to be an accounting ERP. That being said, it's construction management capabilities are adequate, and improving with every update.

Review Source
 
 

Erin from Walsh Mechanical Contractors
Specialty: Mechanical/HVAC
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

This is the first Accounting Software I've come in contact with and it is fairly simple to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This is the first Accounting Software I've come in contact with and it is fairly simple to use and navigate. Most things you want to do are self-explanatory but being trained by a fellow employee who has used the system for years was also extremely helpful. I've also heard the in-person training's are helpful.

Cons

There are some quirks with the Contract Status Report. I also have difficulty finding reports I would like to use and don't have the Crystal Report skills I need.

Review Source
 
 

Christina from Doyon Associated, LLC
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Straight forward construction software!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The ease of use for every day tasks is awesome! You can attach supporting documents easily and run specific reports needed for management very quickly.

Cons

It would be nice if there was a way to instigate a mass routing change in the approval process. It also be convenient to have preferred settings for column placement when approving invoices.

Review Source
 
 
 
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Showing 1-20 of 56

Paul from Vulcan Construction Materials, LLC
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Spectrum Construction Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Spectrum is providing our company with valuable job cost information. As we become more familiar with the software we will be able to use even more of it's power.
There is concern since the ownership has changed hands twice in the last eighteen months.

Pros

The layout of the screens is very user friendly and the "think ahead" function makes working in the system very easy.

Cons

The report writing is not as functional as it could be. It would be nice if reports could be exported to Excel easier.

Review Source: Capterra
 

Art from Rectenwald Brothers
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

owners feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

streamlined our entire operation, eliminated paper, added accountability and increased production with cloud based platform

Pros

comprehensive cloud based system that meets all needs

Cons

silly things like database field size - company name field isn't big enough to issue a check to the company we bought the program from...

Review Source: Capterra
 

Russ from Summit Brooke
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Jaded by the first impression

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So-so

Pros

Software is reasonably intuitive to use once you understand its features

Cons

The front end training needs huge improvement. We went through a resell Partner and it was a disaster

Review Source: Capterra
 

Kevin from Nor
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

From an accounting perspective... as opposed to construction work perspective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to attach various files as backup to each JE , AR, AP or pretty much any transaction.

Cons

Not very financial reporting friendly. Not very accounting friendly. Way too cumbersome to find the GL accounts a transaction impacts. If I want to find the debit and credit of any transaction, I should not have to go through so many processes and filtering just to find it.

Review Source: Capterra
 

Lacey from Speir & Associates
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

The Good and Bad

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The software is great for project management/ job tracking

Cons

This software is very lax in the HR and reporting department. The report are not dynamic and the features in the payroll and HR modules are weak.

Review Source: Capterra
 

Tiana from Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Account payable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to get approvals and attach invoices

Cons

It's difficult to navigate. And invoice reversal is a mess

Review Source: Capterra
 

Zach from O'Shea Builders
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Spectrum User

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ability to have change management, submittals/RFIs, and financials all in one place.

Cons

Some slowness when working remotely from main office, especially with uploading views of attached files

Review Source: Capterra
 

Thomas from Ray Angelini, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Operations and Maintenance Division - Point of View

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, I have not had a good experience. I have only used it because my accounting division requires me to. It has ZERO benefits to me to track anything.

Pros

I don't really have any have any likes about the software. I also was never properly trained on how to use it, and it our company has had it for over a year and it still not fully set up. We were supposed to be doing payroll in the software and we are still using another software.

Cons

It is difficult to use. There are too many ways to get to one place. The dashboard doesn't really do anything for me. Credit Card purchases are not trackable so the do not show up on my job cost, so I have to either track or guess when I bill a project. It is very difficult to set up anything. It doesn't suit my needs at all. It is very difficult to search or find anything.

Review Source: Capterra
 

Tom from RRIL
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

General Overview

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has a "civil construction" leaning Financial & Payroll system, we are a heavy equipment and civil company, and the Financial and Payroll systems cannot be generic. All the field tools for civil construction are there, except for the estimating. It will integrate with a lot of the best estimating programs.
Heavy Equipment work dispatch and maintenance management and scheduling. Purchasing, Inventory and Materials Tracking. Unfortunately we had an install delay, and cannot quantify the business benefits of these functionalities yet.

Pros

The software is fairly fully featured except for no estimating tool. It is/was middle of the road placed on the cost curve. Consistent and easy to understand &Train interface.

Cons

This comment is not about the product performance itself, (which is competitive with a lot of the others) but is more about how it is marketed and supported.
It has 31 modules in total, but it is not made very clear before purchase: (1) that there are these number of modules (2) also no information about what functionalities are in what modules. (what do you really need to purchase and what are the costs) (3) They have very few reference videos (almost none) for either product introduction or Training, making it almost impossible to have own "in house" training sessions.

Review Source: Capterra
 

Joy from Phend & Brown, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Payroll Clerk

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Time card data entry is easy to enter, saving time over our previous software.

Cons

Can not re-print a copy of direct deposit check stub for employee.

Review Source: Capterra
 

Tanja from Phend & Brown, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer Service terrible and useless. Miss our old system.

Pros

Unfortunately there is not much I like. System runs faster processing info than our old system.

Cons

Have to use multiple reports to make one report

Review Source: Capterra
 

Tim from Callahan Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Viewpoint Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software has useful for file distribution regarding submittals and RFI's. I like the fact that you can store big files on the Viewpoint website without size restriction. Another great part about this software is that you can make suggestions as a user. If you get enough votes, Viewpoint will make some changes to give you what you want!

Cons

This software is solid, but it still seems like a work-in-progress to me. I use it daily and it gets the job done, but there are definitely some areas for improvement.

Review Source: Capterra
 

Rodger from Reitmeier
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Spectrum Pros & Cons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reporting while limited is accurate and gives good information and helps to manage business

Pros

Like the fact that the software as designed without errors.

Cons

Disappointed that the focus seems to be on construction users with very little growth regarding development for Specialty Service Contractors

Review Source: Capterra
 

Sharon from Watterson Construction
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Spectacular

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Spectrum is very easy to learn by the instructions they provide, when we got this program, our Boss quit, and left us hanging but we had to forge on without the person, so went to instructions they provided with program and guess what we figured it out and got our jobs done. It was not complicated to learn and that is what was great about it.

Cons

the printing changed as the program got more upgraded, use to be able to print with one click now have to click 3 times to get our reports, so I don't like change too much.

Review Source: Capterra
 

Gina from Silvertip
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Fairly Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If they did not have new problems come up with the updates, there would probably have no faults.

Pros

I like the space in the modules for the details needed.
The layout and wording keeps it pretty user friendly.

Cons

Every time they do an update, a new dilemma comes up that needs addressed and fixed.

Review Source: Capterra
 

Herman from Purcell P & C, LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Best I've used in 26 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I first starting using spectrum when it was called Forefront in 1992. I was working as a controller for a large mechanical and needed software that was easily usable and would perform without having to have a large in house IT staff. Since then, I have worked for four major companies and have brought along Forefront/Spectrum to each one of the companies for whom I have worked. It's a great product with fantastic backup. I've worked and looked at others along the way, but have always come back to Spectrum.

Pros

Does all I like it to do. Provides great information and is usable in multiple ways. Great trainers and support for any use/problem.

Cons

Can't think of one. I've used others but they didn't match up for the construction industry.

Review Source: Capterra
 

Mendy from Phoenix Industrial, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Staff Accountant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Beginning was horrible. Have used for 6 months and is getting better but still running into function and set up issues

Pros

I like the many options and detailed use

Cons

It is not user friendly and reports do not work correctly. And they are limited.

Review Source: Capterra
 

Andy from Don Chapin Co. Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Equipment managers perspective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support is almost not good, fortunately it's fairly user friendly.

Pros

I love that we can attach files to PO's, work orders, and equipment.

Cons

I wish we could delete unused/unnecessary fields that we don't use. I wish we could print time cards for mechanics and/or have mechanics enter their own time on work orders. I like to see some addition fields on equipment like Filter & GET part numbers, engine serial numbers etc...

Review Source: Capterra
 

Leigh from SRI Telecom
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Spectrum user since 2010

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service was excellent prior to the merger and/or acquisition with Viewpoint. Knowledge is limited and we are quickly pushed to a specialist with an hourly rate.

Pros

Web based. Will not let me post review unless there are characters in this field.

Cons

Payroll reports, only 3 fields in job set-up to track revenue/etc per person, once a job is closed the projected cost and hours changes to actual, all specialized reports have to be done by Crystal reporting, year end process, GL structure is limited

Review Source: Capterra
 


December 2018

December 2018

Spectrum Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am relatively new (just under two years) to the product, and yet many who have been with our organization since implementation utilize only a small portion of the features available. I cannot attribute all of this to the product, but it certainly bears some of the responsibility.

Pros

The ability to do all that we can "in-house" from a payroll perspective & the "export" feature.

Cons

Spectrum has some great capabilities, and customer servicde does have help available, but they don't make it easy to learn and optimize the features of the product.

Review Source: Capterra
 
 
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