Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"I liked the software and that it integrated with our CRM (Insightly). The setup was easy and pretty useful."
"Quotient has streamlined my quoting and made life easier, it looks good and professional – my customers seem to find it easy to navigate and has helped my closing rate"
"Professional layout, great database and easy track record on follow ups. Statistics also great feature "
Cons
"I would love a little more design customization on the templates/forms."
"There really isn't many cons to using Quotient."
"I would like to see ACH payment options but I can use what I have for now. I don't anything bad to say."
Quotient Reviews
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January 2020
Nate from The Shiny Group
Company Size: 2-10 employees
Industry: Graphic Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
This is a great piece of software
Positive to say the least. It has helped me grow my business from basic design to full branding projects of five figures.
Pros
An integral piece of software in my tech stack for job management. Quotient feeds seamlessly into Xero matching quote numbers, job numbers and invoice numbers and making client management (at least in this area!) completely painless. Without a doubt one of the best investments I have made in my business.
Cons
Not too many - the team is very responsive to issues and feedback. There may be some more integrations that could be done but honestly it's not a bad thing to keep quoting separate. In my experience it's better to have 4 pieces of software that are really, really good at what they do rather than have 1 piece that is really ordinary at 4 things. Quotient is really, really, really good.
Reasons for Choosing Quotient
As I said above it suited my needs and focussed on being really, really good at one thing - quoting quickly and efficiently.
July 2020
Lazarus from Eva Financial Solutions
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Awesome customer service
What I like the most is that I am able to show reviews from customers on my new quotes that I send out. I am also able to use a template. this serves me a great deal of time
Pros
I started using Quotient just when Covid-19 and lockdown started. I reached out to the Quotient team and asked for an extension of the trial period and they agreed to grant me access until the end of June. This allowed me to save a little on cost and gave me enough time to try the product. They are quick to jump in and help when I have queries or if I struggled with the system.
Cons
The only thing I wish for is that it be able to generate repeating invoices on a monthly basis directly from Quotient into Xero.
Reasons for Switching to Quotient
It was a more expensive option, which our small business could not afford under lockdown
February 2019
Danny from OR Support
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
February 2019
Very limited, extremely basic quoting program without many features others have had for 15 years
Service people are nice and responsive. But this product should not be a released product for reason cited above. They say they will put the product improvement idea "read a last name merge field"???? in as a suggested feature for some future release, but if they have made any improvements to their product over the last 2 years I have not seen it. I am currently looking for a new program. Don't spend your time or money until they
Pros
the customer support responds quickly, but often with the answer, we can't do that.
Cons
It does not have many of the most basic features: Like a last name merge field. REALLY????? Very limited on how you can format your quotes, fonts, and color of everything. Putting in hyperlinking is limited and many of the things you can do, you have to do with code. Again really??? You have to enter code to change the color of a font? What is this the early 80s?
March 2019
Jean-Pierre from Umanix
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Made my life better - who would have thought
I hated doing quotes with a passion before Quotient, we used an Excel template and saved quotes in folders under client names. Our quotes were bland and boring it took ages to get basic quotes out and literally hours to do more complex quotes. Trying to keep track of when a client accepted a quote was a nightmare. We tried a few different quoting systems over the course of a few months and nothing compared to Quotient. Besides what I mention above, which is minor, it is arguably the best business app I have used. There are very few systems which have made such a significant difference to my day-to-day life. I would not have believed, before implementing Quotient, that changing a company's method of quoting would have a positive, instantly noticeable impact on sales and customer satisfaction. I honestly enjoy doing quotes now and probably do 3 times more than I normally would as it is so quick and easy. It has also streamlined our internal processes, as all quotes and accepted quotes are easily viewed and managed in a neat dashboard. All I can say is just try it you will not be disappointed.
Pros
The software is simple to use and intuitive - it requires the absolute minimal amount of clicks, making it fast to churn out quotes. The software's interface is fun to use and aesthetically pleasing. Quotient has features I would never have thought to use on a quote. These features seemed like frills but when used make a huge difference to quotes and how clients interact with them. The ability to add pictures to line items, have optional items, multiple choice items, recurring billing items and editable quantities - all on a single concise interactive quote - is amazing. My clients love interacting with quotes, choosing what they want and changing quantities. This saves me the hassle of re-quoting and having multiple revisions of quotes to manage. The system comes with a host of other features all of which I use, e.g. E-Acceptance that works, easy way to store and search through old quotes, the ability to add items into stock from old quotes, stats on quote acceptance and sales amounts.
Cons
If I had to nitpick, in the layout of the final quote the client receives I would like the quantity field to be in a separate field not in the same field as the item price. I just feel it would make it a bit easier to read.
January 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2018
Super functional and easy and low cost too!
It has been one of the keys to our continued revenue growth of 50%+
Pros
Easy to set up and intuitive to use. It was effortless to get our staff and clients to adapt to using it. The integration with MailChimp and QuickBooks is also a huge benefit to automating our systems! We've given access to almost every member of our staff, who now feel empowered to complete sales on their own. This has led to faster sales and happier customers who can get a purchase done immediately, even when talking with a designer or programmer about an upgrade.
Cons
I know that the digital acceptance counts legally, but I'd still love for clients to be able to sign their signature on our sales tablet screen for acceptance. (It just feels good to them and to us to have that level of acceptance.)
September 2018
Tom from Water Tight Canberra
Company Size: 2-10 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Next level Quoting
We choose to use Quotient for quotes over our job management and accounting package as we believe the additional functionality provides major benefits to our customers and increases our sales. Price is extremly good value for money. I would recommend this to any business.
Pros
Extremely easy to use Multiple choice items is a great opportunity to give your customer the good, better, best options that most sales trainers recommend Optional items is another way of ensuring your customer has all applicable options and increasing the total job's value.
Cons
As we often deliver quotes to customers via iPads i would love to be able to have them sign for it on the spot.
August 2015
Will
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
August 2015
Quotient Rocks and nothing else comes close. End of story.
We use Quotient for engaging our clients with feature-rich quotes. Our customers can engage us via Quotient by making comments, selecting or deselecting tasks that they want or don't want included in their quote. We can even upload pictures and documents. Even great systems like Xero (with their own Quote system) can't do what Quotient does. It's the reason we stuck with Quotient -- they do one thing amazingly well. Their customer support is incredible too. If you want the best quoting system, and to see more clients approve your quotes, sign up with Quotient today! It's super-intuitive to use. You'll be up and running in minutes. Seriously.
Pros
Really easy and intuitive system. Get started and master the system in minutes. Really powerful, easy-to-use features that help you lift your game. This system makes you look good! Great cost for what you get. It's a no-brainer. Beautiful user interface -- we actually enjoy using Quotient. How many apps can you say that about?
Cons
They're just too nice. Seriously, no cons that I can think of.
October 2020
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2020
Sell your quote in the first 3 seconds
Satisfying application. Provides quick professional quotes. They are improving the software and there's definitely room for that. I would recommend this for anyone starting out and looking to engage more with their customer during the quoting process.
Pros
I enjoyed quotient for its ability to provide beautifully laid out quotes. The best part about Quotient is everything is on the same page. You step away from the paper-trail and step into the digital simplicity.
Cons
There are some feature constraints. For instance, I can't customize features to suit our growing business or our customer's growing needs.
March 2016
John L.
Time Used: Less than 12 months
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
March 2016
Awesome Service!
I was using a Word document to send quotes to clients and realized my conversions were very low. I then started shopping for a service that would be affordable while still looking professional. I tried Quotient and was hooked! It is the most simple, effective, and affordable quoting service I have ever used (and I tried many of them). Using them has increased my conversions and has allowed me to track my quotes much easier! A+ service and product! Community Response Systems (www.communityresponsesystems.com) is a proud customer of Quotient!
Pros
Simple and easy to use. Looks professional to send to potential clients!
Cons
None. I feel the program is simple enough to use. I believe drop down options for the same package with different payment terms would be helpful. Either way, I'm very impressed with how it currently operates!
August 2018
Philisa from Gotel Pty Ltd
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
August 2018
Best software for professional quotations
Pros
I like the professionalism of their software and our quotations always come out from others
Cons
I like it that you can also choose colours because with adding logos most softwares have that,therefore there is nothing I like least about it
December 2016
David from Unibyte Data Systems
Company Size: 2-10 employees
Industry: Computer Networking
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2016
Quotient online quoting system has helped to increase our bank balance!
I recently started using the Quotient online quoting system after I was introduced to it by my brother. I immediately started using it. The very first quote I did was accepted and I was so excited! I have used it ever since and the more I use it the more I love it. In my business, we service and support small to medium sized business for all the IT needs and these days you have to be very quick and on the ball with quoting. The Quotient online systems make this very easy and extremely convenient since you have all your quotes in one place, you can also create templates from your quotes as often you like. We will be quoting different customers on the same solutions. Also the fact that you can very easily show the spend split on a quote between once off charges and monthly re-accruing charges is just perfect for our quotes. The other nice features are the ability for the customer to be able to view the quote online, which means that the customer will essentially be able to view the quote on any device, like a mobile phone or tablet and not just his PC/Laptop, so there and then the customer is able to make a decision and accept the quote online as well, after which we immediately get notified. This in its self also allows for a much quicker turn around time for us in terms of the admin side of the process since we are then able to immediately issue invoices and collect any payments or deposits due, before starting any new project for a client. In the long term, this assists us great in managing our cash flows, especially on large projects. There are many other useful features, like the ability to put in the cost prices on quoted items and set a default markup percentage, which can the be adjusted per line item on the fly if required. Same stock items from different templates will also link up in database style list so that you are able to simply type in a stock code and if it has been used before it will come up. However, I do feel that the ability to be able to import a list of stock items with the required fields is a feature that is not yet available and I am hoping that the developers will take this into consideration eventually and implement this type of functionality. All in all a GREAT find in terms of a "cloud-based" quoting system and ideal for any company that is on a cloud migration strategy to move as many daily business functions into the cloud space.
Pros
Ease of use, quick and easy.
Cons
A little expensive for more than 1 user.

Response from Quotient
Replied December 2016
Hi David, Thanks so much for your amazing review. You've really made our day! :) Just to let you know that imports (for your stock items) has been released just this week! More info here in Help & Support: https://support.quotientapp.com/hc/en-us/articles/204220534 Feel free to contact us if you have any questions about this. Cheers Nathan
June 2019
Rene from Fit Check Group
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Great looking quotes using Quotient
I was asked to use this program without any real training and was amazed at how easy it is to use. Very straight forward. Only thing I would caution is that you take the time to set it up properly because just like any other program, if it's not, it will lead to costly mistakes which has been the case with my current employer.
Pros
Quotient is easy to use, provides multiple options that customers can either click to add or not click if not interested, giving you a great tool to up-sell some of your products while leaving your customer in control. It gives you the option to attach valuable PDF information about the product you are recommending in your quote, it reads easily, looks great, allows you to see your margin and tracks how many times and when, your quote has been viewed, so you always know if the deal is still alive. Customer support, although not used very often, is stellar.
Cons
Can't say I have any cons at this point.
March 2017
Justin from Health Products for you
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Quotient. Just. Works.
I have been a user of Quotient since October of 2015. From day one I have found this to be a fantastic tool. I feel strongly that tools should make me more productive and allow me to produce better quality work. Quotient checks all the boxes. Quotes are an everyday part of my work, I have used documents, spreadsheets, database tools, all of them leave something to be desired. With Quotient I can generate an attractive quote in minutes (sometimes seconds!) I can see if the client opened it, follow up if I need to, and all the while the tool is tracking my successes and failures. If only I could get the rest of my business software to be this easy. I love simple! Simple is Hard! Thank you to the Quotient team to making one aspect of my business simple.
Pros
It's simplicity, it does what it supposed.
Cons
I haven't found any, cons are based on expectations not being met, I wanted a tool to help me efficiently prepare and deliver quotes. It does that beautifully. No cons here.
January 2017
Danny from XSTRA GROUP
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
January 2017
Quotient review
Quotient has provided us with huge efficiency gains and visibility for our quotes. We trialed various quoting software packages and quotient fulfilled the majority of what we were looking for. Quotes are much quicker now and they look more professional, we have visibility on the status of the quote, its aging, conversion rates, sales made, whether it's been opened and conversations are kept relevant to that quote instead of in an individuals email box.
Pros
Ease of use. Visibility . Tracking. Templates. Sales made. Follow ups. Text items. Notifications for various staff.
Cons
It would be good to have things in price items like a hidden notes, so others can see workings out, or why a special discount was applied. But the biggest gripe i have is, not being able to search for a price item by any word in its description. You have to know what the price item starts with to add it.
February 2017
Nigel from SILVER WOLF Productions
Company Size: 1 employee
Industry: Media Production
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
5.0
February 2017
Takes the chore out of quoting - so much so that it almost becomes fun!
I used to hate quoting. Opening Excel, reminding myself of my current costs, adding mark-ups and then writing the whole thing out in Word. PDFing the document, emailing it to the client and then chasing them up if you haven't heard back. A time consuming chore. And what a difference Quotient has made. Easy to set-up templates, customisable with a few design options, professional looking, auto-fill fields (which can be a bit of a nuisance sometimes, to be honest), a great dashboard and you can see when quotes have been opened. Plus you're reminded to prompt clients if you haven't heard a response and there's a digital fingerprint if the quote is approved. But for me, the best feature is that you can add in optional items that the client can choose to select/deselect with the quote automatically recalculating accordingly. This feature alone has saved me hours as a lot of the jobs we do have a number of options. Overall, a great product.
Pros
The optional fields.
Cons
Sometimes the autofill can catch you out if you have a few subtle variations in your text.
March 2017
Conor from Beacon13 Ltd.
Company Size: 2-10 employees
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
The single most valuable tool for my business.
I run a small digital agency in Ireland. We provide quotes for website and digital services to new clients. Quotient has allowed me and my business to appear really professional to business customers. As we do more quotes- quotient learns our most used products and packages and creating quotes becomes faster and more efficient the more we use this tool. Hand on heart - this is the simplest, most effective on line software for quoting. (Oh, and it connects with my accounts - xero. Although I don't really use that function. But that's my problem - I will soon!)
Pros
Fast, easy, great value!
Cons
Errmmm. Will let you know If I find one.
February 2020
Kathryn from Prideaux Design
Company Size: 1 employee
Industry: Architecture & Planning
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
PERFECTION
INCREDIBLY happy! So easy to set up and the perfect functionality for what we needed!
Pros
I have been trying and trying to find something that works well with Quickbooks online invoicing and Quickbooks Payments. All the CRM software companies want you to use their invoicing systems. It was so frustrating. This is SEAMLESS with QB!!! I love it!!!
Cons
I would love a little more design customization on the templates/forms.
Reasons for Switching to Quotient
Quickbooks Online integration
January 2017
Greg from Rocketspark
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2017
The best quoting software available
We moved to Quotient in 2014 and have loved every moment of it. From the first day using it when we had to add items and create templates, we knew this was going to be the one. So simple but so powerful. Then, throughout the next 2 and a half years, the Quotient team have delivered all the best features that are well thought out and easy to use. Often these new features we didn't even now we wanted until they were launched and now we don't know how we ever lived without them. Sending quotes is now, almost embarrassingly quick where we have to wait before we click send as it seems to fast to have written the quote and sent it. The analytics, stats, and information you can get out of Quotient are really helpful for planning and the live tracking of opens and re-opens is great. I'd recommend Quotient to anyone who wants to speed up their quoting process and impress potential clients with their professional and innovative quotes.
Pros
Easy, simple, and clients love it.
Cons
Nothing I can think of.
July 2016
Ken from Flint Tech Solutions
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2016
It Just works!
We found this solution to be spot on and very easy to use. We think that the application is simple but has stretch technologies for growth. the support was timely and friendly which make any software experience better. Over all this is a great application.
Pros
Monthly recurring option is something so many quote tools miss. Annual Billing options Options in the quotes to show more to the client and potentially up sell Xero Intergration- right to invoice Auto or Manually Margin Calculations for a business is a must( you can drop your buddies excel calculations sheet from high school ) Price point
Cons
none to mention as it meets the need.
February 2017
Will from Sevenaosk Sound and Vision Chelsea
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2017
Quotient - Quotes made easy!
We have been a Quotient customer for over six months and it has completely sorted out our organisational issues. A new member of staff can learn how to use it so quickly due to its intuitive nature. Having a central app that stores all the details of customers and products makes life so much simpler. The old system had us searching through each others' folders for client information which could be both irritating and time-consuming. We are also able to keep track of the percentages of quotes accepted and various other helpful statistics through graphs and charts. We definitely recommend this software highly and have used it daily since we installed it.
Pros
Ease of use and storage of customer/product details
Cons
When you edit a quote, you cannot view the old edition, which would help to show a customer the difference between the original and new quote
August 2016
Harry from Elevate360
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2016
Quotient rocks!
We looked at a range of different quoting tools, our considerations where - Ease of Use, Integrations and customer experience. Quotient ticked the boxes with all of these. We hooked it up to Xero and pulled through our product sets. Created template quotes and styles to match our brand. We've even A/B tested our accept quote button! The automation of quote -> xero makes things a breeze and our sales team can get quotes out to customers in minutes rather than hours.
Pros
Price Functionality Styles Integration
Cons
Needs more integrations! Slack integration "Quote accepted hoorah!" More CRMs - Pipedrive !! Recurring product support in xero would be awesome as well
December 2016
Ross from Turbex
Company Size: 2-10 employees
Industry: Machinery
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
December 2016
Changed my business
Truly a great product. Saves up close to 30min per transaction. Also offers great marketing opportunity.
Pros
Professional layout, great database and easy track record on follow ups. Statistics also great feature
Cons
To not be able to add the contact number at first +new contact opportunity
May 2017
Daniel from The Apron Guys Australia
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
May 2017
I've been looking everywhere for a software platform like this. Amazing.
Tracking emails and quotes. See who have opened them. Ability to modify the quote with easy and attach pictures predone to save time. Everything is amazing.
Pros
Love I can track from anywhere, anytime. I can send a large amount of follow ups which are pre-written to save time. Attach pictures of examples so my clients have previews of our products.
Cons
Nothing. Everything works exactly how I want it. The only thing I can think of that would be a great feature is online chat with the quote. As I think it could allows me to confirm quotes in real time.
March 2018
Anonymous
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Great app
Pros
Quotient has streamlined my quoting and made life easier, it looks good and professional – my customers seem to find it easy to navigate and has helped my closing rate
Cons
Sometimes customers don’t realise that they have to access the quote via a link in the body of the email, instead of in an attachment, but most people work it out quickly
August 2016
Richard from ReadSpeaker
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
August 2016
An online price quoting tool that is everything you need and nothing you don't
Quotient is all you need and nothing you don't for online client proposals. We assessed several online proposal platforms, dismissing them one by one as complicated, over featured, time consuming to configure. Then we found Quotient and haven't looked back.
Pros
Simple setup Professional templates Easily configurable for different proposal types Brilliant customer service Excellent value for money
Cons
Not designed as yet for large scale sales teams. Would prefer a digital signature system over ticking a box to accept a proposal.
June 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
June 2018
Quotient is amazing, quoting software!
Pros
We appreciated the ability quotient has to sync with Quickbooks. Have a quote approved by a client and you can set it to automatically create an invoice or a quote within Quickbooks or Xero. Also, quotients will pull items from Quickbooks directly and just makes the quoting process really fast and easy. You can quote either a one time, cost or recurring items also which is great for subscriptions.
Cons
For businesses that provide a small number of quotes, the least expensive monthly subscription option, maybe too costly. If there was perhaps a pay as you go plan. We feel that more businesses would be able to take advantage of the amazing functionality and quotients for their needs.
February 2017
Troy from Cellbiz
Company Size: 1 employee
Industry: Graphic Design
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
February 2017
Awesome product, awesome guys
I'm a big fan of the quotient product it's the perfect solution for my business and I feel proud to deliver professional quotes such as these to my potential clients. The platform has many great features that i'm sure have helped me win a few deals. At times I've found it a little confusing to navigate but after hitting the help section I always seem to work it out. Definitely, the best part of my experience with this company has been the kind service they have provided. for example when i first was thinking about joining I was extended an extra month. Just now I have been working on a start up so I haven't used the product for a while, for some reason I missed the monthly payment emails and my account was suspended rightly so. I received a personal email by one of the founders asking why I was no longer a customer. long story short he kindly reactivated the account and gave me a months credit. Great service if you ask me!!! Thanks, Guys!
Pros
Creates a professional quote and helps win deals
Cons
Many times I've found it hard to navigate
October 2019
Hayden from LeMaster Graphics
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
4.0
October 2019
Makes quoting so much easier!
Quotient has made my life so much easier! Between spending less time quoting, and having better quotes that are more likely to convert, it's hard to complain.
Pros
Price quotes are a necessary evil in the web and branding design world. So many people want a price quote, but a quote doesn't always lead to a sale, so you don't want to spend all day on quotes. This software allows me to spend less time on quotes, and also creates quotes that are attractive, professional, and more likely to convert to a sale.
Cons
The price is more than using Google Docs or a simple free alternative; but hey, you get what you pay for, and the quality from this app is worth the cost.
March 2019
Anonymous
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
March 2019
Quoting made easy
Quotient's customer service was great. The free 30 day trial allowed us to have a good test of the features and functionality we need. We really enjoyed the communication capture between quote person and customer. However, we found it lacking for complex quoting. If you have less than 500 items in your catalogue and you don't need complex pricing, Quotient would be a great fit.
Pros
Quotient has a very nice look and feel. Especially the quotes that get delivered to customers. Very nice presentation. When you send the quote to your customer, they get a link to a website. On the website, they can put notes against any quote line, change order quantity, etc. When you customer is ready to sign off the quote, they do it all electronically. All the correspondence between you and the customer captured in the quote and the quote revisions.
Cons
While the UI and customer experience is excellent, the administrative set up and usage lacks a lot of features. If you only need to quote basic items, it works fine. But if you have more complex quoting requirements, Quotient may not be right for you. - Product code - 30 character limit - Search is limited to looking for the beginning of a part code/desription string. If you are looking for a search term in the middle of a string, you won't find it. - Exporting data is not good. You can export quote summaries, but you cannot export at the quote line level of detail. (You can print to pdf, but you cannot extract the entire quote to csv). - You can set up multiple items with the same part code and description. Quotient does not protect against duplicates. - No functionality for quantity break pricing.
August 2015
Matthew from Copper Castle LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
The Competitive Advantage.
I love Quotient. I knock out estimates faster than I ever have and our acceptance rate has jumped to over 90%!!! The ability to add images and PDFs to items on the estimates allows my quotes to include enough information for the customer to make a decision without calling me multiple times with questions. Hyperlinks become clickable in the estimate, so my clients can get even more information if they need it. Having the quote calculate my profitability makes calculating discounts much easier and is adding years to the life of my calculator. The biggest advantage of using Quotient, however, is the ability to mark quote items are required, recommended, or optional. This is, what I believe, the feature that has increased our close ratio the most. We no longer scare clients off with big estimates, but we allow them to add on the features that matter most to them to increase the estimate to match their budget. Support has also been great, quick and with relevant information. Of course, nobody can be completely satisfied. Here is what I still want at some point in the future: Freshbooks Integration. Multiple choice item that allows client to choose only one item. Agile CRM Integration. Ability to add all contact details at creation of estimate. Thanks again guys!
July 2017
Jonty from Prompt Roofing
Company Size: 11-50 employees
Industry: Business Supplies and Equipment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
July 2017
Help push my sales up!
Pros
Professional look and feel, my clients love the fact that they can accept the quote online without printing and scanning the acceptance
Cons
Can't send automatic follow up emails, it would be great if we could schedule automatic follow up emails
April 2017
Maria from The River Kitchen
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Absolutely Fabulous
Smart Professional editable quotes that work every time in a fast fashionable manner.
Pros
I like the simplicity and neatness of the software and how the quote comes to life and looks absolutely professional and that you can edit and review at any stage of the process. I like the fact the gentleman running the show are totally professional, smart and quick to respond to any questions you might have.
January 2017
Austin from Christopher's Baths & Kitchens
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
No Better Product for the Money
We are a high end kitchen & bath showroom and deal with very unique products and services and this has been the only product that's well structured enough to create something simple, clean and presentable while still offering the customization we need with every order.
Pros
Customization, easy to use, printable, presentable
Cons
Not able to easily "duplicate" items... but this can be done by creating your item library for commonly used SKU's
April 2017
Mitch from Safeguard Protection Systems
Company Size: 2-10 employees
Industry: Security and Investigations
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Impressed, great system.
I have found a profound increase in sales since adopting this software for quotes. It has streamlined the process and with reuse or change quote to template, it saves allot of time. When I had a question or issue, responses were quick and accurate. I highly recommend this software. Being cloud based it also makes it easy to work from multiple locations and change a quote in front of a customer and they have the copy for approval in seconds. I look forward to more updates and features in the future. Thanks for simplifying my ability to provide quick quotes to my customers. Mitch
Pros
Ease of use, Template power and ability to create templates on the fly. Customer acceptance of quotes greater than 60%, far higher than before I used this system
Cons
I would like the ability to have a downloaded copy of my data in the event of data loss
May 2018
NELSON from SWEETLiNK Inc
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
our sales team is able to efficiently & accurately send out quotations to our customers
Management control, efficiency, able to provide better customer service
Pros
very intuitive and easy to train our sales team to use. enables management to monitor status of quotations. great value for money.
Cons
probably the only limitation of the software is to be able to do bulk edit of records such as products, quotes, etc. but this is not critical to our needs
March 2017
Svava from ZGCircus
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2017
Quotient is Awesome
I love this app. Of all the software that we've switched to in the last few years - & that's a lot - Quotient is the friendliest & has had the most impact on our business. It's a joy.
Pros
Everything
Cons
Ummmm ....
March 2017
Tiffany from Flyy Chics International Travel Club
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2017
Best out there
Very useful for my travel business. One of the only services of its kind that allows you to add photos and links easily. The layout is very clean and professional. It would be perfect if it had the ability to accept payments and signatures but that is just me dreaming. Still the best on the market!
Pros
very clean and professional looking layout
Cons
Would like to be able to add options under each individual item. For instance I sell travel, would love to be able to add different room categories instead of making a duplicate item. That can get a bit confusing.
January 2020
Sara from Sibus Law Group, APC
Company Size: 2-10 employees
Industry: Law Practice
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
Easy to Set Up and Use
We use it for quoting legal services to clients and have enjoyed using it so far.
Pros
We started using this app for quotes for legal services about a month ago. We really like all the features and how easy it is to use and set up quotes and templates. We found several to choose from, and although this cost a little more than the others, we are pleased with our choice.
Cons
We've had some issues getting notifications of messages from potential clients. It's not clear on the site that there are pending messages and who on the team gets notifications of messages.
October 2017
Troy from Cellbiz
Company Size: 1 employee
Industry: Internet
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2017
BEST EVER!!!
Helps project professionally to potential clients Keeps all info in one place for easy access. Helps keep me motivated
Pros
It helps me will jobs. Overall it helps keep track of everything involved with quoting in the one place and it helps me professionally project to potential clients.
Cons
Sometimes I get a bit confused when trying to do some tasks. I sometimes get a bit confused around sending the cover email and viewing that cover once it's been sent.
April 2019
Brian from River City Food Tours
Company Size: 2-10 employees
Industry: Hospitality
Review Source: Capterra
Ease-of-use
3.0
Functionality
5.0
April 2019
Probably great (once you get the hang of it)
I tested out the free trial, but did not move forward. Our need wasn't big enough to justify the effort needed to perfect our quotes and proposals (I can see easily how it would be powerful for someone using proposals all the time).
Pros
There are tons of features, and all in a modular set-up. Meaning you create modular pieces of proposals and contracts that can then be applied in different ways to different items. This allows of lot of flexibility and reduces redundant effort.
Cons
The downside of such a modular set up is that the learning curve is high, and things aren't very intuitive. I think you can get to an end point where the software works really well for you, but it takes some patience and effort to get there.
January 2017
Bruce from RSM Marketing Services
Company Size: 11-50 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2017
So Intuitive It Was Adopted Faster Than Any Other New Software We've Used!
I was expecting a big fight, as almost always happens when we try to introduce something new to replace an existing software that everyone already knows how to use. (Even if they hate it, they are loathe to leave it.) This was so easy, training took all of 5 minutes and everyone started using it right away...and loving it. It seems like whenever we 'wished that it did something' that we want, we just take a look at it again and realize that it already does it. I don't know how they manage to meet all our needs and still make it so simple to learn and use.
Pros
Easy, fast and complete
Cons
I suppose it could be easier to search for text items inside a quote...
August 2018
Graham from Maapera Analytics Inc.
Company Size: 2-10 employees
Industry: Environmental Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
1.0
Customer support
2.0
Functionality
4.0
August 2018
Beware of significant pricing increases
No notice on pricing changes and got no response when I questioned the 50% increase
Pros
I liked the software and that it integrated with our CRM (Insightly). The setup was easy and pretty useful.
Cons
less than 6 months after signing up I got a 50% price increase with zero notice. If you are going to make this part of your business watch out as they can jack your pricing at will with no notice. I also did not like that they don't have a pricing structure for small businesses other than jumping in to double the price per license.
December 2018
Anonymous
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Functionality
4.0
December 2018
Good quoting system but a little on the pricey side
Pros
Historically I have spent hours creating quotes for clients. I found with Quotient it's easy to create a quote quickly and track when customers receive, read and sign these quotes.
Cons
The search function wasn't powerful enough for me and I did find the pricing on the high side for what it is.
December 2017
Philip from Premier Heating Solutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Amazing! Simply amazing. This software has saved us hundreds of hours each year.
Pros
This software gives us the ability to offer our customers several options with each quotation and up-sell with ease. Because of the interactive functionality of the software, it's allowed us to provide a best practice scenario with each quotation and consequently, our average spend has increased.
Cons
It would be good to have somewhere to save another two or three follow-up emails. Obviously not a problem if you're automating this process.
July 2017
NELSON from SWEETLiNK Inc
Company Size: 11-50 employees
Industry: Import and Export
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Fantastic product with amazing customer support
Everyone on our team now is synced and our customers get quicker & more accurate quotations
Pros
Super intuitive. Did not need much effort to train team members. This is the first time we are trying a cloud based quotation application system and really great to have found the right one immediately
Cons
It would be nice if there is an option to indicate where images will be displayed in a quotation. aside from this it is really hard to think of anything not to like about this software
July 2016
Neil from Vista Lawnscaping Limited
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
July 2016
Quotient Experience
I started using Quotient as a start up business and found the system very intuitive and easy to use. What's more, is that quotient gave me the edge over competitors who were not using an online system to generate quotes. My quotes came through to clients looking professional, gave me an efficient way to track sales and communicate with clients after the quote had been sent out. Customer support are amazing and were able to answer any questions with ease, responded very efficiently and were always very friendly.
Pros
Easy to use and intuitive
Cons
On occasion, quotes were misplaced due to overly aggressive spam filters.
March 2016
Dave from Island Glass
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
March 2016
Quoting could not be easier
I just wanted to say how incredibly easy this program is to use. Up until now we've just had a huge filing cabinet filled with quotes that were never followed up on. Just a black hole of potential money. Quoting with Quickbooks takes far too long to build an item list and it's not worth the time if your customer is just scoping out a price. Just fill in the project scope and a price and you're all done. Detailed Invoices can come after once you've got the job and it's worth itemizing. I have two guys here who are about 2 years from retiring who picked it all up after sending out about 3 quotes. Since we started using it in late February we've sent out over 150 quotes. And we can easily see our conversion rates and who we need to follow up with. A big recommendation for us.
February 2017
Andy from Wave 9 Managed Services Limited
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2017
What a time saver!
We've really adopted Quotient quickly and have used the templates function to quickly build quotes, include blocks of standard text, that display like mini-proposals. Three of us have been using it during the past couple of weeks and have quickly got to grips with it. We are now really confident in rolling out to our team, confident that they will produce consistently high-quality quotes. We know they are going to love it. We have used the support function to ask advice and the response was quick and helpful.
March 2017
Keith from Knine All Systems, Inc
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
CHEAP AND EASY
We are expanding our sales team and our current quoting software was not mobile, didn't integrate to our CRM choice. THIS IS AWESOME! I can give options rather than send three different quotes it communicated with my CRM. IT DID NOT BREAK THE BANK! THANKS GUYS and GALS!
Pros
Flexability - quote from my smart device. Quote options- editable quantities, multiple choice, discounting the quote or each line. Simple to use.
Cons
I didn't invent it!
September 2017
Rob from Red Rocket Web Design
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2017
Fantastic does exactly what it says on the tin ;)
Pros
It's simple and easy to use interface. You can set up a base template and send your first quote in no time at all.
Cons
Could have a few more template design options. That's all it's great otherwise and recommend to other businesses.
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