Batchbook Software
Batchbook is a cloud-based social customer relationship management (CRM) system that enables small and midsize businesses (SMBs) to create and manage customer records. It provides customizable fields that can be used to fill customer details in any format as per the requirement. Businesses can use Batchbook to pull email interactions for their contacts, as well as relevant social information from Twitter, Facebook and LinkedIn accounts.
Users can use tags and customizable lists to group and segment customers depending on their recent activity or status in the sales pipeline. Tasks, email reminders and real-time calendar notifications help campaigners to organize their schedules and ensure they never miss on any critical events. Users can also automate recurring tasks and routine emails.
Batchbook allows contacts to be imported from spreadsheets or vCard files. It also features integrations with leading SMB solutions for email marketing, help desk, social media monitoring and accounting.
Bactchbook is priced at a per-user per month subscription basis.
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Contact list -
Dashboard -
Contact profile -
Deals -
Tasks -
Communications
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8
5 Reviews of Batchbook
Siddesh from Marimba Auto
Specialty: Auto Dealership
Employees number: 11-50 employees
March 2018
March 2018
Small and great
Pros
Batchbook is very helpful to keep track of all the major details of the customers, suppliers, friends and share them too.
Cons
I feel its little expensive and offline access is also one thing they need to concentrate and work towards if they want to improve.
Michelle from When I Grow Up Coach LLC
Specialty: Other services
November 2015
November 2015
I've been with Batchbook for years & have never considered switching
Likes Best
I love how flexible and expansive each contact can be, along with the social media piece. I also live by the lists I create, making it easy to see who is due for a follow-up card or whatever I need.
Likes Least
The cost for new clients is the only reason why I hesitate recommending it for new entrepreneurs. It would have been too prohibitive for me back when I was starting out, and probably even now.
Recommendations
Figure out what you need and don't over complicate. Realize they'll be a learning curve, too, and put the time aside to really learn the system and make it work for you.
Rick from Security Guard Exchange
October 2015
October 2015
Fits my needs
Ease-of-use
Usability
Product Quality
Quality
Support
I use Batchbook to keep track of my customer's info and share it with my team. It was easy to set up and simple to use. It also connects with my email and quickbooks account.
Peter from REPatron
Employees number: 2-10 employees
December 2014
December 2014
Batchbook is great for small businesses
Product Quality
Quality
Batchbook is a very easy to use CRM that allows you to track about anything. Their how-to videos are great and their support is TOP NOTCH! I recommend and deploy Batchbook to a number of our customers.
Pros
Ease of use, easy to customize to fit your business. Great support. Unlimited users with current pricing model which is HUGE for my larger clients.
Cons
Mobile access is web client only. Really wish they had an app/hybrid for offline access.
Richard from eTool Ltd
Employees number: 2-10 employees
September 2015
September 2015
