Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
4.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Bitochon CRM Reviews
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August 2015
Jay from EnlightenIT
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
Exactly what I was looking for
The user experience is great. It has a very clean and neat look. We were able to integrate all the functions I needed for my business. My employees found it very user friendly as well. We have tried so many, prior to this. Bitochon worked with me and my team to design it to fit our needs. The built in reporting and management console is great. I am able to run reports on pretty much every aspect of my business and keep on top of my employees with out calling them in every day. I am thrilled I have a piece of software like this.
August 2015
Stan from Charm-Tex
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
Amazing Program - It has changed the way we do business.
We purchased this program 12 months ago - and since then we have seen an increase in sales of 20%. IT allows us to manage our sales team more efficiently and it gives them valuable information with just the click of a button. They can now view territory, manage their customers, analyze their accounts with ease. If also prompts them who to call so they don't ever drop the ball on a customer. The best thing sales/account managing system that I've ever seen, it's not even close!
August 2016
Farzana from Web@Max
Company Size: 2-10 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2016
Great CRM with excellent support!
This is a great CRM software, it had all the functionality we needed. Best of all they customized everything we requested. Their customer support is very quick and helpful.
August 2015
Chris from Frazier Business Development
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
Finally a CRM that WORKS!
We provide Management Consulting for Small Businesses across the US and we often find our clients in need of a CRM system without the Cost and Complication of the Big Guys. Bitochon CRM is hands down a simple easy to use and flat fee solution that many of our clients currently enjoy - If you have a small or large sales team that represent many products and need to keep a good eye on their activity easily and affordable then this is hands down the way to go.
October 2015
Joe from Ultra Penworks
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
October 2015
Solid Product with Great Support
We recently implemented this CRM for our business and I must say it's very simple and easy to use. The company has great support and they're very responsive when contacting them, they usually respond within a few minutes. The developers really understand our goals and what we are trying to achieve and they are able to customize the software to meet our needs. I highly recommend them especially if you are looking for custom solutions.
October 2015
Michael from Blue Heart Photography
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
October 2015
Great CRM
We needed a basic CRM to track customers and notes. But one main issue for us was we mainly use Outlook to interact with customers. The Outlook CRM addon allowed us to store all customer interactions in the CRM notes log which was perfect for us. Any outlook email that is sent or received from a customer in the CRM is logged. So, now we can simply go into their profile and truly see the whole history of a conversation.
August 2015
Donald from Cornell Group
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
Ease of use and the layout are what makes this software
I have rolled out quite a few CRM's and this one caught my eye immediately! The format allows you to move rapidly from prospect to client. It has all the essential information needed and none of the useless extras most of which the others offer. The changes we needed were fast and effective with no issues as we were able to customize to our preferences.
October 2015
Eli from eli katz
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
October 2015
great fit
We have been looking for a CRM and this was exactly what we were looking for. It is very easy to use and not hard on the eyes like some other CRM's. We have a lot of senior sales people and they were able to adapt very quickly to the visual appearance and ease of use.
October 2015
raphael from coast to coast logistics
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
October 2015
best move
We implemented this CRM and have found it extremely easy to use. We were also able to obtain some specific customs we needed for a reasonable cost. We've also noticed that email responses are almost immediate. Once in a while it may take an hour or two.
April 2016
Avromi from Farber Plastics
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
April 2016
Great off the shelf and even better customized
Simple, clean, intuitive, and easy to use. Super customizable for almost any application.
August 2015
Steve from Charm-Tex
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
August 2015
Excellent Product.
This product does it all. It makes the managerial job so much easier.