BlueCamroo Software
BlueCamroo is a cloud-based business management platform that provides features such as lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing, social media monitoring, and email marketing. The features are supported by a configurable workflow engine that helps users automate end-to-end business processes. The integrated solution is a fit for small or mid-sized knowledge or service businesses.
BlueCamroo captures and nurtures leads from websites, lists, email, and social networks. Project Management and collaboration help in project delivery, allowing users to share calendars, timesheets, documents, notes and contacts within the system. Email integration saves time and helps keep information centralized in the system. BlueCamroo’s analytic dashboards track sales metrics and allow users to create own reports.
BlueCamroo integrates with third-party applications such as Google Apps for Business, Box, HubSpot, Xero, QuickBooks and online payment gateways. Pricing is per user per month. Support is provided via online ticket system.
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Update Stream -
Project Invoice -
Project Visual Workbench -
Social Network Scout -
Support Knowledge Base -
Opportunities & Sales Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
5 Reviews of BlueCamroo
Jennifer from Contractor Business Solutions NW
Specialty: Construction
May 2016
May 2016
Best Customer Service I Have Ever Experienced - Also a great product!
Likes Best
BlueCamroo is a great product. It is extremely fast and reliable, fun to use, very customizable, and it does way more than we were looking for. We find that we really love the features we didn't even realize we needed. I love the automatic workflow rules, and the task and project management especially. All I was originally looking for was reliable CRM software that would track both companies and contacts and group them together the way we wanted (easier said than done), and this fit the bill perfectly. We had tried to implement other systems in the past, and they couldn't even handle this much. I love the fact that we just log in on a browser, and there is nothing to ever go wrong with the software. Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.
Likes Least
Hmmm. That's hard because I like everything. The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.
Recommendations
First off, ask other users how fast their system is. Even a perfect system is useless if it is slow and annoys your employees so that they don't want to use it. Also, make sure it handles contacts the way you want it to. We wasted a very long time setting up a competing system only to find out that it did not group contacts by company the way we expected. Also, test it out and see if you just like the way it "feels".
Tom
September 2011
September 2011
Gradually taking over our business - in a good way!
Product Quality
Quality
BlueCamroo is an incredibly flexible and versatile system, with loads of features. We started out using just the basic CRM, then the tasking and to-dos, then simple projects. Then we spotted that BlueCamroo can generate and send sales quotations for us, which means our Sales Pipeline reports are always up to date. And invoicing. Oh, and time tracking too; and automatically working out chargeable time for all our staff with the correct billling grades and rounding rules, which used to take me personally a day every month. We're also using the Social Network Scout feature to find sales opportunities out of Twitter and Facebook, and I think our next step will be migrating our email newsletter onto BlueCamroo's built-in Campaign Manager so that Campaign history is in the contact records as well. All in all, we're seeing huge value from having so much of our business running in one system. Highly recommended!
Pros
Flexible. Powerful. Covers most areas of our business, and we can set it up to work the way our business works.
Cons
Invoicing only integrates to Quickbooks, which we don't use. I understand other systems are being integrated shortly, which will be great as getting invoices into our accounting system is the last thing to automate for us now.
Esteban
February 2018
February 2018
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Amy V. from Xcellimark
Employees number: 2-10 employees
January 2018
January 2018
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Alexi from Xcellimark
Employees number: 2-10 employees
September 2017
September 2017
