BoomTown Software

Pros

This software is very complete. You can use the software from your computer and your phone. If you are a person who is disorganized, this software will keep you well organized as it reminds you who contact on a daily basis. You can also write notes on your clients so when you do contact your client you can pick up from where you left off.
If you have a hard time knowing what to write or say, this is what you need. The software comes with scripts already made for you and you can always change them and make them your own.

Cons

The least I like about thus software are the scripts on the phone. I work from my phone very often and when you need to send an email from your phone you cannot make it your own.

It has been a great experience, we have used Zurple and Kunversion. Boomtown is by far the easiest to use and train your agents to use. Their support staff is excellent, and easy to connect with.

Pros

It is exremely user friendly. Easy for agents to use, the mobile app is excellent.

Cons

I feel it is oversaturaed in our market. I wish the sites were more unique.

I've been thrilled with this platform and to have been on it for close to 10 years it's been responsible for increasing my income greatly

Pros

Boomtown is easy to use and has Made the process of keeping in touch with clients as simple as can be. I used to have top producer and found it complicated. I appreciate all of the features of boomtown. It is a great way to keep In touch

Cons

I feel like the to-do list is a little repetitive And somewhat annoying. I think the to-do list should only consist of things that you Specifically request a reminder for and/or put on a calendar

I use BT for newly signed Buyers and Sellers to feed them information. I also use it to keep track of potential clients and closed clients. Very easy to use once you have set it up.

Pros

I love the versatility and thoroughness of this platform. This system will do anything you need.

Cons

There is A LOTto learn to be able to utilize the system....it takes a good weekend of studying and setup and then refining it.

Pros

BoomTown! effectively automates lead capture and organizes your CRM. Definitely a time-saver.

Cons

The cost. We chose to stick with our free CRM and referrals.

I have had an amazing experience with Boomtown. Always helpful staff, easy to operate userface, and clean/modern look.

Pros

My favorite thing about BT is their customer service. I know that if I have a problem or question I can always get a timely, helpful response. I also love how user friendly the system is and all the help/training tools that are always available.

Cons

The thing I like the least is that I am not able to add my own Stage category for clients. Such as adding a category for mets that aren’t qualified but being dripped on.

It has been good, I am not where I thought I would be 6 months in as far as results, as in the leads aren't as hot as I expected, but overall it has been our best option.

Pros

The ability to know what a client wants by following their site history. Great feature.

Cons

The cost. Starting up in near impossible without having a large budget.

I love it. I attribute a good patt of my success to taking advantage of this system

Pros

In conjunction with the app, every time I make a phone call, a notification pops up that reminds me to log the nature of the conversation and add a "to-do". This ensures that I make contact on a regular basis with my clients. I also have a stats page that lists every customer Ive been neglecting so I can go back and keep contact with them as well. Ignoring clients means lost business so this is incredibly important to my business success.

Cons

Like all software systems, learning the tricks of how to use it best is a little tricky but not difficult.

I use it everyday to stay in contact with my clients. It’s the holder of my database and helps me stay in contact with clients and friends. I love using it and it’s simplicity.

Pros

I like how robust and simple to use BoomTown is. This tool/software is a cornerstone of my real estate business.

Cons

I’ve experienced a few “outages” and that was frustrating because I use it frequently throughout my day.

Staying in-touch with clients more regularly through the to-do's. I can not imagine not having Boomtown to grow my business.

Pros

The interface with buyers and sellers. I like that we can create searches and stay on top of clients searching and time spent looking at properties. I enjoy the reminder and auto drip campaign you can set up.
I also like the favorite option for clients and notifications

Cons

That activity from the phone does not link direct to boomtown. Can not alter pre-set texts from the cell phone.

Customer support seemed to be mainly supporting their sales efforts.

Pros

The name. Just the name - seemed like a great idea until I had questions - then seemed like a sales pitch for everything.

Cons

Doesn’t seem cost effective for what you actually get out of it.

I think it is a must have for all real estate teams, as it will generate a lot of business and the customer service is top notch.

Pros

It's high intuitive software allows you to correspond to clients asap and also the system sends automated emails that act as if it were you and the clients cannot detect that they are computer generated.

Cons

The only con would be the cost. It's well worth it when you get your leads, but not feasible for your fresh team starting out.

I will continue to use BoomTown for my future success

Pros

It makes it very easy to generate leads and understand what the consumer is looking for.

Cons

Nothing so far, I have not used it very long though

On the creator side I loved but did not work on delivery side

Pros

Easy to use and fun. Make sure whatever is on back of you is good for the video

Cons

Went to spam and anyonecwith high security on their computer did not receive it all. Also people had a challenge opening it on their phones

They have great customer support and answer very quickly!

Pros

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Cons

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

Pros

We get a lot of leads through BT!
Their customer service is really great, and they will schedule calls to teach you how to make the most of BT.

Cons

It initially seems difficult to use. With the help of the customer service folks, you’ll soon be able to navigate with ease.

Pros

The fact that I can communicat with multiple buyers and sellers on a large scale helps us improve our deal pipeline and close more deals.

Cons

Outated UI/UX but they have been getting better with updates.

Im happy with the platform, however I do feel its costing a little more than it should. I am only a few months in so we will see.

Pros

I like the how easy it is to communicate with clients. I also like the accountability tracking for agents. I also like having the reporting.

Cons

I dont like how I dont have control of my adwords. I relaized also that my facebook advertising i have been doing is costing more because Im working against the boomtown ads

I feel more confident in engaging with my clients because I can better predict where they are in the buying process. I can feel them out in terms of where they are in The Funnel. If they are longer term prospects or if they are ready to buy now. Or simply seeing if they need more information on a home based on how they are engaging with the website. The experience has been nothing but positive with BoomTown.

Pros

The best part of this software is being able to gauge my clients interest in homes based on their search activity on my website. And from there, being able to send homes directly through my website without going back to the MLS and sending homes the "archaic" way. And from there, being able to engage with my clients within the the CRM without having to leave the CRM to go to my work email or phone.

Cons

The search functionality could be improved to match nearly identical with the MLS search capabilities.

We are a newer company who have already tried 2 different website companies. This one has fixed every problem we were having with the last company we were using. The integration with our Paragon MLS system has literally no issues, the CRM is easy to use and has so many benefits our agents are just learning to use. Boomtown support is super easy to contact and get answers from in a timely manner. We are truly excited to see what this site will do for us as it has already abled us to move faster, keep in touch better, and search easier.

Pros

Boomtown is very easy to use, is very functional, and works seamlessly with our MLS. Their support is quick to reply and easy to deal with.

Cons

There is nothing to complain about. The support is good enough to fix whatever problems we have encountered.