About Brand Embassy

Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comment requiring attention.

Brand Embassy is a full-featured customer support platform with all of the back-end functionality that support teams need to solve issues collaboratively. Team members can collaborate in real time, by messaging other members or departments and by attaching notes to specific cases, issues and clients.

Brand Embassy’s knowledge base application helps employees find the most frequently used support docu...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

1 Reviews of Brand Embassy

Overall rating

5 / 5 stars

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April 2017

Vasilina from LeadScanner

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Free Trial

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2017