About CMNTY Platform

CMNTY Platform is a cloud-based customer relationship management (CRM) solution for small to midsize businesses in all industries. It offers various customizable features, a built-in gamification engine and survey tool and community forums.

Users can create community forums with custom branding and employ different widgets based on their needs. Community members can create and respond to forum topics, quote replies and add attachments. The chat function allows users and community members to have discussions in real time. Gamification and contests allow members to earn badges, points and awards, which can be spent on items such as gift cards.   

Users can organize community members into groups and set member permissions. Groups can also be au...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

29 Reviews of CMNTY Platform

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

January 2018

Kimberly from Urban Excellence Enterprises

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

Very intuitive.

Was able to organize a large group of clients.

Pros

I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour.

Cons

I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video.

May 2017

Douwe from Ruimteschepper BV

Company Size: 11-50 employees

Industry: Information Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!

communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

Pros

Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.

Cons

We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.

Response from CMNTY

Replied May 2017

Hi Douwe! Thank you for making the comparison with LEGO. That's a huge compliment to us! You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released. Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!

January 2018

Nicolas from zelfsturen.com

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

Easy and professional

Pros

It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.

Cons

The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product

August 2018

Michael A. from Howard University

Company Size: 2-10 employees

Industry: Higher Education

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

August 2018

Interesting tool

Pros

So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.

Cons

Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.

November 2017

Edson from PM4NGOs

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

CMNTY Platform is a perfect platform that has allowed our small trainer really interact!

All in one place - communicating, sharing, and receiving requests from our users.

Pros

CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!

Cons

It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.