About Engage121 Enterprise

Engage121 Enterprise is a cloud-based social customer relationship management (CRM) solution that caters to retailers, national franchisors, dealerships and direct sales organizations.

The solution supports various social media networks and enables users to respond to social media conversations on the real-time basis. Through an analytics module, it can deliver dashboards to monitor customer care engagement, campaigns, competitor benchmarking, Twitter audience demographics and Facebook insights.

Engage121 Enterprise also offers charting functionalities to evaluate social media metrics such as engagement, reach and activities. The system provides a publishing tool that can generate localized content on various industries through its proprietary algorit...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

1 Reviews of Engage121 Enterprise

Overall rating

4.00 / 5 stars

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December 2017

Rick from My Tech Manager

Verified Reviewer

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2017

Click easy

Simple to use social media management solution for small and medium size business

Pros

Auto login from email Easy social media account setup Easy post promotion Notification once ads are running

Cons

Two step advertiser approval process can be confusing for a novice. Only two plans offer. Paid account cost is high for smaller business