About eWay-CRM

CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.

The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

119 Reviews of eWay-CRM

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(79)

79

4 stars

(36)

36

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 119 results

November 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

One of the best CRM I ever used

I'm glad we're using eWay-CRM. It helps a lot and it saves time.

Pros

customizable bulk emails project planning reports workflow automatization quotations and inquiries great customer service

Cons

none, after almost two years I'm still happy, they update frequently and are always ready to help

Reasons for Choosing eWay-CRM

For its customization and integrations.

September 2020

Petr from KRBY Jurčák s.r.o.

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

eWay review after several months of use

Pros

I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.

Cons

I would welcome if eWay was natively ready to connect to other system in order to share data, for example inventory managed in the accounting system, or if there was better support from eWay to do this connection via API. Also mobile APP could be improved, such as better documents management, support of another modules (Goods, etc.).

Reasons for Choosing eWay-CRM

Experience with eWay from my previous client (ŠEBESTA - služby slévárnám).

December 2018

Joe from RAPA

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

December 2018

MS Business Contact Manager Replacement

This has been a wonderful tool for a individual as free option.

Pros

- plugs in directly to local outlook instance with tool bar/ribbon icon for company or contact input. -supports parent child relationship between company's and contact's - allows image import for profile pic. -no custom fields with free version

Cons

- does not allow contacts in multiple company profiles with same email. - does not encrypt data at rest.

August 2020

Karel from Biotrade

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

eWay review

It is working as we need. Mostly eWay support team are faster than us :)

Pros

Adaptability by myself - for most edits I don't need contact support

Cons

Bugs from MS Outlook are transferred to CRM

Reasons for Choosing eWay-CRM

Price & simple adaptability

September 2019

Peter from PV Medical

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

More than pleased

I am really pleased with my e-way experience. Keep up the good Work!

Pros

It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need. We use it most for to keep track of our customers and soon to be customers towards sales and marketing tasks. And a big shout out for the technical support!! The responsetime is quick and proffessional and always bring the right answers.

Cons

No comment really! I’m all over pleased.