Heap CRM Software
Heap CRM is a cloud-based customer relationship management solution suitable for small businesses. Primary features include contact management, lead management, scheduling and sales automation.
The lead management feature allows users to handle sales contacts and schedule customer communications. They can use the email automation feature to send automated emails to various sets of leads at different times. The dashboard feature allows users to view overdue, upcoming and current events. It offers integration with Google Docs, Google Contacts, iGoogle and Google Buzz.
It is compatible with Windows, Mac and Linux operating systems. It is also compatible with Palm Pre, Android, BlackBerry, iPad and iPhone devices. It also features offline mobile access that allows users to access Heap CRM data on mobile devices even when offline. Customer support is offered via email. Other help options include video tutorials and knowledge base.
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Dashboard -
Messages -
Calendar
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8
1 Review of Heap CRM
Sabrina from Marlene funding
Employees number: 51-200 employees
September 2017
September 2017
So far so good. We are very early but seems better than our alternative .
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Captures all touch points without you needing to map which things you want to capture. It allows you the greatest flexibility.
