HelpCrunch vs Zoho CRM

HelpCrunch has 171 reviews and a rating of 4.80 / 5 vs Zoho CRM which has 4697 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

HelpCrunch

Zoho CRM

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (171)

4.24 / 5 (4,697)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 10, 2021

February 26, 2021

Pros/Cons

Pros
I love it. Easy to set up and use. I especially like the way it looks like on our website - I was able to set it up exactly like I wanted.
Good solid connections with customers. Feel comfortable to know they have received some information.

Cons
I liked pretty much everything, only thing i feel like can be improved is widget customisation along with the sizes and colours, this will make completely handful to the user.
A few improvments can be introduced the mobile user experiences but these are not critical at all

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Pros
Excelente products amazing easy to use a lot of value
Easy to use and simple to setup. I love the app.

Cons
User interface is looking good, but it is not intuitive enough, takes sometime to navigate and find what you need.
Sometimes a little glitchy but overall a great tool

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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