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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About IBM SmartCloud Control Desk
IBM SmartCloud Control Desk is a unified IT service and asset management solution that manages business processes for both physical and digital assets. It is an ITIL-compliant solution that integrates with development and social media tools.
This solution offers service request management through a single Web interface for handling service requests. It also provides change, release and configuration management features to ensure service integrity and reduce risk.
The solution offers full asset life cycle management of IT software and hardware license compliance along with automated process control. IBM SmartCloud Control Desk provides a service catalog, which offers end users an interface for self-service, avoiding calls made to service desk empl...
1 Reviews of IBM SmartCloud Control Desk
Overall rating
5.00 / 5 stars
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March 2018
Abhaysingh from School of accountancy, W.P.Carey, ASU
Company Size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 6 months
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2018
Cloud based services
Overall it is worth to learn this software, it helps a lot.
Pros
IBM is great software service provider and it has developed a great platform to use cloud space and you can customize it as per your need.
Cons
IBM provides with enough learning materials to customize on your own but it takes little time to learn how to do it.