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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About Ivinex CRM
Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, field service management, call center, inventory tracking and a workflow engine. The solution can be deployed either as an on-premise or web-based solution and is used an across the range of industries including healthcare, manufacturing, retail, technology and much more.
The platform offers customization, allowing users to build new applications and edit existing ones to fit the business requirements. The forecasting feature gives visibility to sales campaign requirements.
This software is for midsize to large businesses. Ivinex offers a free training site that provides a large amount of tutorials, webinars, and documentation ...
2 Reviews of Ivinex CRM
Overall rating
4.50 / 5 stars
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January 2018
Brian from My Solution Advocate
Company Size: 2-10 employees
Industry: Primary/Secondary Education
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
I Love It..!
Pros
Simple and easy to use. Very well priced. They are excellent at storing and backing up your data as well.
May 2020
David from Clearview
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
May 2020
Ivinex is great for small-medium sized companies
Organize tasks, generate reports, and keep track of tickets, customers, and requests. Ivinex is a great solution, simple, lightweight and customizable.
Pros
I loved the ability to create personalized ticket views and reports for every user. Also, that you can decide how you want your layout to be, and move stuff around. You can also select different background images. The customization is awesome. Also, the ability to integrate Ivinex with other systems makes it perfect.
Cons
It can be a little slow if you don't know how to filter your views. If you deal with thousands of tickets and you need to filter, you need to do it correctly or it's going to take forever to load. I had a closed tickets view, and if I needed to go back to one of them to find a missing detail or something, I needed to be very specific in order to not waste time.