About JDisc Discovery

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.

JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.

JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

19 Reviews of JDisc Discovery

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

December 2020

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2020

Environment discovery in perfect price/value relationship

Pros

The user interface is well designed, intuitive and very responsive. Data that has been gathered is in good shape and correct. Custom reports allow to export any information based on a rich criteria builder. Advanced users can query the underlying database directly as the database schema is available if wanted. A GraphQL API offers a possibility to query data like other REST APIs. The software is continuously updated and brings beside of new features, minor fixes also more patterns for device identification. Users can request new features and questions are answered quickly.

Cons

The web-interface is under development. However, the implementation started not long time ago and is proceeding weekly :-)

Reasons for Choosing JDisc Discovery

JDisc has a perfect price/value relationship!

November 2018

Stefan from Avitech GmbH

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

Best discovery tool have have used so far

We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us!

Pros

For us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices. It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

Cons

The user interface could be a bit fancier ...

December 2020

Ralf from NiedersachsenMetall Verband der Metallindustriellen Niedersachsens e.V.

Company Size: 51-200 employees

Industry: Government Relations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2020

Discover the Undiscovered

At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems. JDISC is just a few mouseclicks away.

Pros

Stumbling into a unknown and not well documented Network, Jdisc provided me with a fast and nearly complete overall view in hours. But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB. Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned.

Cons

Frequently Updates soon become a challenge, since updates have to be applicationlied manualy; sorry nno in-application-updates. Also I would like to see a linux-based edition.

November 2018

Thomas from Golding Capital Partners GmbH

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

great tool for scanning everything in your network

Importing the scan results into i-doit software Great tool that is improved more or less on a weekly basis. The team is open to suggestions what is needed. Perfect software

Pros

- great flexibility, if you come across unknown devices you can send a snmpwalk of the device to jdisc and they will include that device within days. Detects everying on a maschine, attached devices, logged on user

Cons

nothing, all problems are solved within days at most, very helpfull support

October 2016

Christoph from it-novum GmbH

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Excellent integration, full functionality, requires customization

We use JDisc to collect data on all the devices attached to our customers network. This information is stored in the JDisc database and easily made available to other applications, such as i-doit (part of our ITSM-Stack). Which we use to manage our clients IT infratsructure. JDisc collects information on nearly everthing, including software, installed components and their connections, provided you set it up right. One feature i´d like to mention is "Agentenlos". Which let you do everything from JDisc without installing anything on the systems themselves. The only drawback is the time you need to configure it and the mistakes you can make. The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly.

Pros

I like JDisc Discovery because it gets very detailed information from tons of devices in a very short timeframe.

Cons

You need to configure it right.