JDisc Discovery Software


 

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.

JDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.

JDisc Discovery can create IT documents that consist of hardware, software, IP networks and active directory information. It synchronizes with active directory and assigns devices to the respective active directory objects. It also identifies primary virtualization technologies.

JDisc Discovery is available via a one-time payment, a yearly subscription or a single project license. It provides on-site, phone and chat-based customer support.

 

JDisc Discovery - Device details
 
  • JDisc Discovery - Device details
    Device details
  • JDisc Discovery - Networking
    Networking
  • JDisc Discovery - Status
    Status
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

13 Reviews of JDisc Discovery

Showing 1-13 of 13

 

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December 2018

December 2018

Great tools to improve your infrastructure or purchasing needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It's a great tool with a lot of features. You can use ist with a lot of other tools.

Pros

The network dependency addon which maps automatically the network with his structure.
It increases our amount of documentary work over 60 %. Same on asset side.

Cons

The Software ist very smart, with a Little Training easy to use. Has a lot of possible usecases combined with a cmdb tool. Our main tool to get a nearly automated overview over our infrastructure.

Review Source: Capterra
 

Bastian from BRZ Software + Service GmbH
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Basis for a consistent cmdb

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

JDisc works agentless and scans entire network areas including snmp devices. Thus almost all devices can be found. Filters are a good way to inventory only those devices that are needed. Support adds unknown SNMP devices within weeks when providing snmp-walks. With the available API and reports, JDisc fills a Configuration Management Database very well.

Cons

One downside is the (legitimate) need to save passwords in order to use JDisc to its full extent and therefore the need to harden the operating system. Agentless can be a disadvantage if there are many "unwanted" devices in the network.

Review Source: Capterra
 

Denny from Inatec Solution GmbH
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Best tool to fill the CMDB i-DOIT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We use it to fill our CMDB i-DOIT with SNMP / SSH, so it is a must have :-)

Pros

The support is very good and they never refused my ideas or feedback.

Cons

That it runs only on Windows and the language / gui feels sometimes a bit old and too "nested".

Review Source: Capterra
 

Stefan from Avitech GmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Best discovery tool have have used so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

We use JDisc for internal IT as well as on-premise customer systems.
Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us!

Pros

For us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices.
It works extremely fast and reliable.
In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.

Cons

The user interface could be a bit fancier ...

Review Source: Capterra
 

Thomas from Golding Capital Partners GmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

great tool for scanning everything in your network

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Importing the scan results into i-doit software
Great tool that is improved more or less on a weekly basis. The team is open to suggestions what is needed. Perfect software

Pros

- great flexibility, if you come across unknown devices you can send a snmpwalk of the device to jdisc and they will include that device within days. Detects everying on a maschine, attached devices, logged on user

Cons

nothing, all problems are solved within days at most, very helpfull support

Review Source: Capterra
 


November 2018

November 2018

Discovery? JDisc!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Nice Software, nice People, nice co-customers. High volumes of items get a little expensive, so think before discover!

Pros

It crawls EVERYthing. You get a lot of item-info, but you´ll have to manage that, best before you start discovery - and in line with a CMDB-CMP!

Cons

It crawls EVERYthing. You get a lot of item-info, but you´ll have to manage that, best before you start discovery - and in line with a CMDB-CMP!

Review Source: Capterra
 

Kevin from Visionary IT Service, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Excellent Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We have over 200 devices and have several LANs and VPN connections that made our situation far from a small basic network. Jdisc Discovery was able to discover all the the connections.
Because we had so many types of connections, discovery required some special settings to allow it to see all LANs connected from our VPN. Customer support was there and understood our needs.

Once we had reporting setup for our needs, we were able to find out absolutely everything we needed to know about our WAN, VPN and local computers. I am looking forward to trying the other modules.

Thanks Jdisc!

Pros

VERY easy to install and get basic network information. Looking forward to using the network mapping. Reporting portion is very granular and was able to find everything we were looking for. We don't have a simple network but Customer Support was very personal and best of all very helpful.

Cons

We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means. Customer Supports diagnosis and fix of our issue was correct and fixed the first try. That being said customer support I believe was out of Germany so there was a time lag getting replies to the USA. Because they answered as quickly as they could, I am sure if they had 24 hour support, I would not have anything negative to say about this software.

Advice to Others

Trying to see what else the reporting software can do! I was able to dump 2 different Excel files to Microsoft Access for one to many tables. Main table was just the computer info and the sub tables were, Memory, User, Software info based on that computer. This gave me endless reporting variables. Jdisc may include that somewhere but I did what I was most familiar with.

Review Source: Capterra
 

Christoph from it-novum GmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Excellent integration, full functionality, requires customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We use JDisc to collect data on all the devices attached to our customers network. This information is stored in the JDisc database and easily made available to other applications, such as i-doit (part of our ITSM-Stack). Which we use to manage our clients IT infratsructure. JDisc collects information on nearly everthing, including software, installed components and their connections, provided you set it up right.
One feature i´d like to mention is "Agentenlos". Which let you do everything from JDisc without installing anything on the systems themselves.
The only drawback is the time you need to configure it and the mistakes you can make.
The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly.

Pros

I like JDisc Discovery because it gets very detailed information from tons of devices in a very short timeframe.

Cons

You need to configure it right.

Review Source: Capterra
 

Reinhold from IT Systemberatung Schwerpunkt Sicherheit
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Our choice for a network inventory tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We evaluate JDisc as a network inventory tool for one of our customers. Our experience shows that JDisc provides a lot of information for a wide range of professional devices and operating systems.
It is easy to install and use. Fast scanns and a very high rate of discovered devices speed up the process of data collection.
JDisc provides the data collection for other tools for us and is stable and reliable.
We use it now in our own environment without any problems and it is our first choice for customer request.
I would call the support for this tool as "best practice".

Review Source: Capterra
 

Horst from br-sys
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

JDisc was the right decision

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Using JDisc as the central network inventory tool was the best decision we made.

Why?

JDisc is very scaleable, fast and stable. Use it for small or very big sites between 50 or 1000 and more devices.

JDisc is organized in modules.
We are able to get excatly what we want. There is no need to customize JDisc for retrieving information, we do not need at a certail stage. But we have the posibility to.

The features provided by JDisc allows us to fullfill a lot of requests, which are beyond the functionality of a network inventory tool.

JDisc results can easily be be used by all providors of our customers. So it is an independent data collection.

JDisc provides an interface to integrate function and resultis in other software products.

At least .. fair pricing and a flexible, well skilled and fast support team made it easy to run JDisc.

Review Source: Capterra
 

Gerhard from Stadtverwaltung Neuwied

April 2016

April 2016

We just love it

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We use jdisc to discover all of our network assets.
Installation and configuration was pretty easy and fast.

The support of the guys from jdisc is excellent, but generally you don´t need them, because the product is running smoothly.

Five stars = perfect!

Review Source: Capterra
 

Francois from de Lavergne

April 2016

April 2016

Multiple customer SAM reviews / Inventory process

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very efficient inventory tool which scans lots of different flavours of OSEs.
Requires some experience in configuration and use.
Like a real sportscar, you achieve performance but you need to be a good driver.
You have a real support from the JDisc team.

Review Source: Capterra
 

Alin from Confidential

April 2016

April 2016

Best discovery tool that I've worked with

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Ever since JDisc was the main discovery solution that we use for the engagements, our life got much easier.

Their development team worked close to us in order to enhance the tool to cover the market needs and the new technology with its requirements. The updates were published in a very short timeframe and for that I truly appreciate their customer service and customer focus.

JDisc It's easy to install and it has a powerful engine. The amount of data gathered by the tool is truly vast and the speed of doing that is amazing.

There's no such thing as a perfect discovery tool, but JDisc surely is getting closer to that level if they keep up the good work done so far.

Review Source: Capterra