Marketing 360 Software


 

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO) programs and analyze digital marketing performance.

Marketing 360's UXi websites feature helps users create web pages branded web pages that include call-to-action buttons. In addition, the system provides website templates that can be customized and edited with the help of drag-and-drop functionality.

Marketing 360's Natural Listing Ads feature helps users manage organic search results by tracking keyword volume and ranking. In addition, it analyzes competitors' SEO performance with the same keywords and shares real-time reports providing organic conversion rates. The Social Targeting Ads let organizations to segment and target clients on the basis of social details such as age, gender, location and interests.

 

Marketing 360 - Marketing overview
 
  • Marketing 360 - Marketing overview
    Marketing overview
  • Marketing 360 - Traffic breakdown
    Traffic breakdown
  • Marketing 360 - Natural listing ads
    Natural listing ads
  • Marketing 360 - Retargeting ads
    Retargeting ads
  • Marketing 360 - Top placement ads
    Top placement ads
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

729 Reviews of Marketing 360

 

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Software Advice Reviews (78)
More Reviews (651)

Showing 1-20 of 78

Michael from ProIncome
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

They are providing much needed assistance with my social media outreach.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The staff has been excellent at answering questions and educating me on what I need to do to better market my firm online. Their follow up has also been excellent.

Cons

No comment on this.

Review Source
 
 

Amy from PlyoFlo
Specialty: Other services
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Marketing360 has a great platform that includes a lot of great information!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There was always someone on hand to walk me through everything, and the dashboard was easy to read.

Cons

There wasn't anything specific that I disliked about the product. Overall it ran very well and did what it was supposed to do.

Review Source
 
 

abdullah from Home Decor And Beyond
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

All in one!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I’m loving this, Social media marketing has saved our business and text and email
marketing sustained it! We hired a marketing manager for this but now this system has done it all for us and better!

Cons

After a bit you learn the system and it becomes really automated, I wish they would add in some upgrades as marketing trends change.

Review Source
 
 

Robinson from Southern Rad Spec
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

A solid platform that captures the complexity of digital marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

M360 is a combination of professional services from Madwire and a digital ad management tool that is very, very robust. You can feel that they have iterated the product many times to get to where it is today. I love the completeness.

Cons

CRM is underbuilt compared to the ad products. Also it gives itself "credit" for conversions that did not come from their ads which ultimately serve Madwire's purpose - building statistics to prove to you that you should hire them again. They are partially aligned with their customers...but not that aligned.

Review Source
 
 

Haley from Women's Hope Medical Clinic
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Good system for retail management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We used this in a storefront to track sales on iPads. It was simple to use and customer service was always approachable and helpful

Cons

I didn't personally have any problems, but a few coworkers had a hard time getting used to the system

Review Source
 
 

Tyler from TBASS At Home Fitness
Specialty: Healthcare / Medicine
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Don't Trust Them

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done.

Pros

Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.

Cons

We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off.
I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them.
Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds.
Nothing they said in the beginning was carried over into their advertising strategies.
Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did.
When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.

Review Source

  Response: Rachel , Madwire

Date: September 2018

September 2018

 

Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward.

 
 

Anne from Food Manufacturing
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Marketing 360 review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

So far, this software helps me to integrate all my need features for our current project. It is very transparent.

Cons

It is a little bit of pricey for this software. Hoping to decrease it or add features that can help to make it better.

Review Source
 
 

Alexandra from Spectrum Electric Inc
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Not happy at all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I got in on their 6-month contract and honestly it was one of the worst decisions I could ever made. They made absolutely NOTHING that I could say was a value for all the money we put in.

Cons

I had to constantly be on the phone with their Customer Service because I never understood many things of it. At the end I was just giving them my money without any reason.

Review Source
 
 

Vincent from Hayer Bishan Singh & Sons Ltd
Specialty: Engineering
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Marketing 360

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Can integrate marketing softwares, website designs, and on-demand digital marketing services in a single tool. Supports email and sms marketing.

Cons

Does not support the integration of twitter as a marketing tool. Can not work on Linux based operating system.

Review Source
 
 

Pawel from Chicago Insurance Solutions
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Waited and no leads cost a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd pass on it everytime

Pros

Still spent a lot of $$$ and not much Value for what I was seeking, went with someone else and received excellent service.

Review Source
 
 

Elias from SAFETY SCAN USA, INC
Specialty: Energy
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Very functional and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very effective in giving you a snapshot of your campaign at any given time. Intuitive interface

Cons

I suggest the CRM to integrate with G Suite and other popular cloud apps. It would be really useful native mobile apps for IOS and Android

Review Source
 
 

Joyce from Gateway Place Apartments
Specialty: Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Amazing software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Marketing 360 is the way to go!

Pros

This software is extremely easy to use and information is very transparent. Assistance is reliable and fast.

Cons

I really have nothing to add to this section. I have been blown away by this amazing software from the start.

Review Source
 
 

eric from Musicology School of Music LLC
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Good Service for busy people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy the one on one attention from the team. The ability to run through the numbers each week is a tremendous resource.

Pros

The ability to hand off your Marketing to a trusted source if you are too busy / or not comfortable doing your own marketing

Cons

There is a small learning curve to read the data but overall this is a great product i would recommend it to others

Review Source
 
 

Christopher from Credit Repair
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great company to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would definitely recommend

Pros

Love the system and how u can see everything. It is very clear and easy to read. It works perfectly every time. The system works great and for my needs it's perfect.

Review Source
 
 

Leif from The Vegan Gym
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are only two pros:
1) First and foremost, my contract with Marketing360 is finally over.
2) I was forced to learn everything about sales and marketing that I was trying to delegate.

Cons

Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me.

Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor.

To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made.

Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract.

They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI."

I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad.

And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend.

It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!!

Who in their right mind would want to run their business website on a custom platform that its developers have trouble using?

At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months!

At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess.

Things only went downhill from there.

Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends.

My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else.

Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place.

They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money.

Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money.

As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings.

Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised.

My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame.

My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued.

On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent.

In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract.

When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window.

Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined.

I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it.

And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time.

Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours.

If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship.

If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score.

The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse.

One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you.

If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good.

Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it.

I messed up, but you don't have to. Please do your homework and think long and hard about this decision.

I wish you all the best in your entrepreneurial endeavors.

Review Source
 
 

Mike from SMTD
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

A lot of application in a single progam

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The on-demand and social targeting are the two progarms that we use the most here. The ability to target specific demographics helps us reduce our budgeting cost by not trying to market to people who will not use our service.

Cons

The con for us is we do not use all of the features and have no need to use them in the future. It is nice to have them if we ever decide to go in a different direction.

Review Source
 
 

Micah from Next Level Fitness & Wellness LLC
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Good option, but requires direction from business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Backend is fairly easy to use, responsive staff, customer service is great, some great themes to use for websites

Cons

There are separate people for everything which can sometimes be frustrating, Some managing of the ideas are important, leads we've found are of average quality

Review Source
 
 

Gary from Mountain West Landscaping
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Since we started with them, they have been responsive to every request we had. They also have done a great job of taking the lead on projects and showing me what and why they were executing plans...and that is what I asked for. They have left me the feeli

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease and intuitive software to learn and use. Able to log in, get right to work. I am not a software aficionado so I like the ease the program functions

Review Source
 
 

Kimberly from Senthold
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Happy with the service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm happy to be working with Dean at Marketing 360!

Pros

The team at Marketing 360 are all very responsive and friendly. I can tell they care about our business and work hard to get the job done. I've had a good experience with everyone I have worked with here.

Review Source
 
 

Mercedes from Briny Boutique
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Highly Recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Courtney was my rep. She was always responsive to my needs and genuinely showed care and concern for my business.

Pros

Sales more than tripled within the first months. It is indispensible for the growth of the business.

Cons

I don’t really like the new web-site design that much. It is very static without sliding images or modern (clean) design.

Review Source
 
 
 
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Showing 1-20 of 651

VALERIE from BPO USA LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Very Nice

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I feel this platform of marketing is excellent for someone or a business looking for so much more as far as web development and marketing of your business great features all the way around one of the best

Cons

None I have no issues with this platform

Review Source: Capterra
 

Cynthia from C and D Professional Cleaning Services LLC
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Software is okay!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Brings on new clients here and there. Not the best but, it is okay in my experience!

Pros

It helps get or bring visibility to bring on new clients or keep current ones.

Cons

The cost for the amount of work being done to bring on new clients. The cost is too high in my opinion.

Review Source: Capterra
 

Manny from Accurate Precious Metals
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Simplified Marketing Dashboard for Non-Marketers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is easy enough to use for non-marketers.

Cons

Leaves more to be desired for marketers that like to delve into the numbers and details.

Review Source: Capterra
 


October 2018

October 2018

Decent - I've definitely seen better in industry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We did a free trial of this software and were not impressed with the functionality of it and lack of integration with our current software.

Cons

Needs to integrate with more software and have better functionality

Review Source: Capterra
 

Brian from Law practice
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Marketing 360

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I got a functional, professional looking website for double the price that I could have gotten if I had shopped around more.

Cons

Amazingly expensive for what you get. The exec sells you on lots of gimmicky marketing-type stuff that really has no functional value to an attorney's web site. The website is on a proprietary platform that will not translate easily to another platform so you really don't "own" your website. You have to use them unless you want to spend additional funds developing a whole new site that will work elsewhere.

Review Source: Capterra
 

Joseph from Teamer Computer Company
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Marketing 360 review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I wanted to take my local company nation wide, I interviewed a lot of companies to help me achieve this. Every other company was very expensive and did not have everything I wanted but Customer support did and they were always available to help and walk me through things. This is one of the best business decisions I made for what you pay I can not imagine a higher value in return. Thanks!

Pros

this software is action packed but the best part is you don't even have to know how to use it. Just tell your marketing exec. and watch the magic happen.

Cons

As of now I have not experience any cons

Review Source: Capterra
 

Jeffrey D. from JDKatz: Attorneys at Law
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Marketing Bloatware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We used marketing 360's web platform for five plus years, and had a dedicated accounting rep, and good looking site!

Cons

Back office programming is hard to understand and analytics are both difficult to understand, and inactionable.

I think the folks working there overpromised and under-delivered on the value their SEO brought to our website-- we never hit page one on Google or any other index. While the site looked good, the SEO value was questionable. We had a law firm site, and while paying for SME for blog posts, I think that the content was not blog-worthy, introspective or reflective of trends in the industry. Most posts were keyword stuffers. I would NOT recommend for white-collar professional services firm-- probably not a bad fit for hairdressers, plumbers, or other blue-collar type businesses.

Buyer Beware-- the reports generated by Marketing360 appear to be geared towards having clients purchase more services from them, and not to improve the content or quality of the hosted site.

Review Source: Capterra
 

Oleksiy from Svitla Systems, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

A great cloud platform for marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When working with the program, I get real pleasure, because this software is created by real professionals, it allows you to analyze all channels of information and draw conclusions that will later help to advance the project in search engines, increase conversion and get new visitors.

Cons

The program is rather complicated to master, the documentation is not enough, and the technical support service does not always react quickly to appeals.

Review Source: Capterra

  Response: Madwire, Madwire

Date: October 2018

October 2018

 

Hi, Oleksiy. Thank you for your feedback. We're glad you've enjoyed working in the program and will pass your other feedback along to our team. If there are specific topics or pages you'd like additional documentation for, please share that with our team. We're always trying to provide additional resources, based on what will make the biggest impact for our clients. Thanks again!

 

Qasim

September 2018

September 2018

You Get What You Pay For

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've been working with Marketing360 for almost a year now, we have had our ups and downs because our product is catered to a very niche market. However, overall I am very satisfied with their service and I would definitely recommend companies to them.

Cons

The google ad words and google merchant is claimed by Marketing360, so you are sort of blind as to what is going on in the backend, however the software which Marketing360 offers gives you pretty much the same detail.

Review Source: GetApp
 

Amy from Selective Site Consultants, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Marketing360 was professional and has a very good platform

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It was really great to work with. I enjoyed every encounter I had with him an and he was very easy to talk to and to get along with. He is professional, knowledgeable and has a great personality!

Cons

Sometimes it was hard to get in touch with someone who could help me quickly, if I needed immediate assistance.

Review Source: GetApp
 


September 2018

September 2018

Terrible Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Problems reaching employees & really didn't feel like they were apart of our business, rarely reached out to us, and no heart on our company , only heart in their company.

Pros

Not much. The software is nice, but doesn't show much data and they keep the data, so you basically have to stay with them to have the data you get with them.

Cons

Bad customer service, hard to reach. Didn't reach out much and no heart in our company, only heart in th

Review Source: Capterra

  Response: Madwire, Madwire

Date: September 2018

September 2018

 

Hi, We hate hearing that you had a bad experience. Thank you for reaching out. Because you've opted to keep your information private, we don't have a way of reaching out to make things right. Please call our main office line and ask to speak with a member of our management team. They'll need to know who your rep was with us, so they can get you paired up with the best person to help. Here's the number to call: 888-872-3734

 

James from James L. Graham, Attorney at Law
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Wonderful Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing I like most about this software is the friendly and knowledgeable people that provide their customer service. It is refreshing to me that their are still companies out there who hire employees who actually know or are actually trained to know what they are doing and how to treat people.

Cons

I have not had any problems with Marketing 360.

Review Source: Capterra

  Response: Madwire, Madwire

Date: September 2018

September 2018

 

Hi James! Thanks for your review, I really appreciate the feedback. :)

With enough training and resources anyone can be trained to be a competent digital marketer, or project manager, or designer, etc. It's a lot harder to train someone to be friendly, honest, or caring. We go out of our way to ensure that the people we bring on to the team aren't just skilled in their chosen field, but that they're also people who genuinely care about small businesses and will treat every client's business as if it where their own.

Thanks again for taking the time to leave this review. It's a pleasure to work with you and I'm excited to see how we grow together in the future!

 

Heather from Gra-Mac Distributing Co.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

The best marketing platform out there!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The Marketing 360 platform is super easy to use and navigate, even for someone like me who does not know that much about online marketing. The platform shows you any information you need to know with easy to understand percentages and graphs. The Marketing 360 team is super fast at resolving any issues you may have and are some of the most pleasant and courteous customer service professionals I have ever encountered.

Cons

I not experienced any cons with this software.

Review Source: Capterra

  Response: Madwire, Madwire

Date: September 2018

September 2018

 

Hi Heather! It's always nice to see a review from such a long-time customer. Thanks so much for taking the time! David has had a great time working with you over the years.

I love hearing about your experience with our team. We strive to treat every client the way we would want to be treated ourselves - with respect. It takes a lot of guts to trust someone with the role of marketing your business. Thanks so much for your continued support!

 

Heather from Fiorii
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Fantastic product and customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with the product and customer service has been exceptional. I was very nervous about learning a new system but I knew I needed a program like this in order to grow and to be able to communicate with my clients and potential clients in the most professional way possible. I love the templates that are available, the training tutorials, the options for sending to different groups, the ability to set up campaigns and automated communication, and the freedom to use it in the way that best suits my business and needs. I've just touched the surface of what's available to me and I look forward to tapping into all of the features that Marketing 360 has to offer.
What I've loved as much or more, is the customer service from the staff. They have been SO professional in their communication with me and their follow up to make sure I am using the features in the best way possible. They are there to answer my questions, as silly as they may be, and they do it with a smile and friendly voice. All of the people I have spoken to or emailed with have been very knowlegeable and timely in their responses. They have given me great ideas on how I can better market my company.
I've also referred a friend to Marketing 360 and she has had the same experience. She's loving the product and has told me how much she loves working with the staff.
I really can't recommend it enough. If you're looking for a way to take your business up a notch, look no further.

Pros

There are several things that I'm loving about this software. I started using it about 6 months ago and I have found it to be very user friendly and intuitive. I've used programs similar in function to this before but this one is the most comprehensive and easy to use. They have also done a great job of offering tutorial videos that have been very helpful! I love all of features it offers for sorting and filtering. I can send communication to my clients and mailing list in just a few easy steps.

Cons

Hmmm, I can't think of anything I don't like about it. I'm loving this tool for my company.

Review Source: Capterra
 

Steve from Athlete2Athete Performance L.L.C.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Fantastic Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with Marketing 360 has been amazing. Their professionalism has been the highlight as a small business owner starting my own company. They have been able to capture my ideas into a creative website and turn it into income.

Pros

1st off, very effective marketing. I received my first sale within a few days after Marketing 360 took over. Their software is very user friendly and easy to use. The platform clearly lays out and explains your stance in the market as well as how effective your marketing is. As an Ecommerce business owner, it is great to see what channels of marketing are hitting the most to be able to utilize the best strategy moving forward. They also have friendly customer service. They assign a marketing team to your company and all the resources that come with it. Any needs you may have, they will try to find a team member that will help troubleshoot any issue that arise.

Cons

Not to many cons when it comes to this company.

Review Source: Capterra

  Response: Madwire, Madwire

Date: September 2018

September 2018

 

Hi Steve! Thanks so much for leaving this review. I know it's hard to find the time, especially since you're in the midst of running your business so I really appreciate it.

That's fantastic to hear that you got your first sale shortly after partnering with us! It's great that the Marketing 360® platform is user friendly and that you've had a professional experience working with Chris, but getting results after a few days is something to celebrate!

Can't wait to see where things go from here. It's a real pleasure to work with you!

 

Sue from My Multiplication Magic
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Professional and Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Well, first, tech is not my thing. I did everything I could on my own and went to them for help on the 'how' to market my curriculum to help kids that struggle with multiplication. You can check out the amazing job they did at www.multiplicationmagic.com.
They were so organized and each department did a different job according to their giftings. So one gal did the website with me, another did the advertising, another did the CRM. I really liked the flow and each one personally called me to chat about my business, the in's and out's, before proceeding. I'm really grateful to them. The software is super user friendly (trust me.. I need that) and I feel like they really cared about my mission to help students. They gave me solid advice and wisdom in certain areas. Just can't say enough positive things. I recommend them highly for any project and help you are needing. They will take it to the next level like it was their own baby.

Pros

The people go above and beyond. The software is user friendly. And their customer service is a delight to deal with. They treat your business like it was their own.

Cons

Really nothing comes to mind. I regret not finding them sooner. But so thankful I did when I did. Really appreciative!

Review Source: Capterra

  Response: Madwire, Madwire

Date: September 2018

September 2018

 

Hey Sue! Thanks for taking the time out of your day to leave us a review. We take a lot of pride in ensuring that the Marketing 360® is as user friendly as possible so I love hearing that feedback!

I'm also glad you had a chance to work with multiple people in different departments. As you know, it's almost impossible to be an expert in everything (especially when it comes to digital marketing!) so that's exactly why we have specialized departments. Stacia, David, and Cassidy are all incredibly talented and amazing at what they do. You hit the nail on the head - we treat every business like it was our own and I'm glad you recognized that in your experience so far.

Can't wait to see how your business continues to grow!

 

Joanna from SAN DIEGO MUSICAL THEATRE
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

This is how digital marketing should be!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have recommended marketing 360 to a number of clients. I like that the team is responsive to all requests, I like that the CRM is very easy to use and that the emails can be automated based on various selections. It is a great platform for digital marketing for any sized business.

Pros

I like that I can see very clearly what the cost of each component of the digital program is. The CRM is very easy to use and allows us to maximize each lead.

Cons

I wish there were some additional automations available.

Review Source: Capterra

  Response: Madwire, Madwire

Date: September 2018

September 2018

 

Hi Joanna! I really appreciate you taking the time to leave us such a great review. When we first went about building the Marketing 360® platform it was really important to us to make sure that not only was every aspect of your digital marketing visible, but that it was also actionable. I love to hear that you're using the CRM as well, as that is a huge opportunity many business owners miss out on.

What sort of additional automations would you like to see in future iterations? We're always looking for feedback on new features and functionality we can add. Your Marketing Executive, Joey, would be happy to pass those requests on to our R&D team for review.

Thanks again! It's been a pleasure working with you and I know we'll be great partners for years to come. :)

 


August 2018

August 2018

Marketing 360 really met our needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our organization depends on volunteers and this software makes it easy for potential volunteers to navigate a well-designed website and easy fill out request for information forms. We find the interface for updating information easy to use.

Cons

We had no issues or cons since this was highly customizable and really geared to meet our direct needs.

Review Source: GetApp
 

Gina from Gladly Interiors & MVF Flooring
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

The platform is great. but the people are better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been with Marketing 360 over two years now. From day one the level of service I received from every person I worked with was exceptional. I've referred at least 10 other businesses owners I know to Marketing 360 and they're all extremely happy as well. Pretty much, anybody business owner I talk to I tell about how amazing Marketing 360 is. I can't image running my business at this point without Marketing 360. I love the fact that through one company I have everything I need. I literally don't use any other tools to run my business except for Quickbooks for my accounting and Google Apps for my email and online documents, etc.. So if you are looking for a powerful software platform to build your business on I think you'll find Marketing 360 is hard to beat. But the real difference maker is the people. Having dedicated specialists do everything for you is such a huge value. I basically have my own marketing team without the cost by working with Marketing 360. I can't express enough how powerful that has been for me. My final advice is to be patient. The marketing works really well, but it takes time. The results I'm getting now (2 years later) are 4-5 times better than the results I got inside the first 6 months even though my advertising budget is roughly the same as it was then. But my ads are better now, my rankings on Google are higher, my social media presence is better and more. So be patient and commit long-term.

Pros

The best part about Marketing 360, at least for me, is that fact that they do everything for you. My Marketing Executive is amazing. Whenever I need something done or have a question, I just give him a quick call or shoot him a quick text and he knocks it out. Candice, my CRM expert is so awesome. She has taken so much time to walk me and my team through how to use the CRM and set it up so it works perfectly for our business. The CRM has been a game-changer for us. I have worked with so many incredible people at Marketing 360 it's hard to remember them all. But everyone is friendly, knowledgeable and a joy to work with. As far as products & services go, the Marketing 360 platform has it all. They designed and manage my website, which I love. The website took about 2 and a half weeks to design and get live. It took about a week to get the initial website designed and built, we then went back and forth 2-3 times on revisions until I approved it to go live. My project manager called me every 2-3 days to give me an update which was great. Once the website was live, marketing executive took over and started all the marketing campaigns. I gave him some guidance, but for the most part, he took the lead and wrote and designed all our ads for Google and social media, etc. It was pretty hands off for me which was great. The ads started to drive traffic and leads about 4-5 days after the website was live! From there I really started to heavily use the CRM and love it!

Cons

The Marketing 360 platform does it all (website, crm, email, text message marketing, google ads, social ads, etc...) which can be intimidating to setup and learn! The good news is, Marketing 360 has dedicated people assigned to your account which setup everything for you, answer your questions, provide training, etc.. Without their help, I'm not sure I'd have the time or skill to do it all myself. So it's great that they offer that at no additional cost. My CRM expert must have spent countless hours working on my account and it was all included free! Very thankful. The reason I signed up with Marketing 360 was the fact that I did not have to do it all myself. I spent a lot of time looking around at other solutions and found a lot of great tools/platforms out there, but none offered the level of dedicated support that Marketing 360 did so that was the deciding factor for me.

Review Source: Capterra

  Response: Madwire, Madwire

Date: August 2018

August 2018

 

Hi Gina! Wow! Thanks for taking the time to write us such a detailed and in-depth review! I really appreciate your honesty and candor.

I wanted to take a moment and touch on a few points you brought up. First - it sounds like we got your site live in about 15 business days or less which is exactly what we aim for! I'm happy to hear we reached that milestone.

Second, it sounds like you're using just about every service that we offer - pay-per-click advertising, email, SMS marketing, CRM, etc. Managing all of those services on your own take time away from running your business, and by utilizing everything we offer you give yourself an even greater chance of success. Like you said, taking advantage of your dedicated support team and getting the most out of every single service essentially gives you your own marketing team!

You and your team have been great to work with these past 2 years and I wanted to personally thank you so much for your trust & partnership!

 


August 2018

August 2018

Not a website company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awful! Unbelievably awful!

Pros

Nothing, I personally worked with each of the individuals assigned to my account to get my website to look and do what I wanted. What they tell you when they are selling you is that your site can be customized to look exactly the way you want it to, as long as you sign up for the premium package. Thank you very much! NO they do NOT. Marketing and Sales and Production are NOT on the same page. What they create for you, what you are sold, how you are communicated with (not at all) and their internal communication is non-existent. Seriously, going with this company has been one of the WORST experiences in my practice life.

Cons

Being SOLD something they do not provide at the higher price point and being told that they could do it in the next couple of days and then months later it still had not happened, I had already been shuffled through 5 people and still did not have a functional website, it had broken links and was missing pictures where they should have been.
And of course, when I fired them for NOT providing the level of service I was sold, they are still hounding me for more!

Review Source: Capterra

  Response: Madwire, Madwire

Date: August 2018

August 2018

 

Hi, Thank you for the feedback. A member of our management team would love the opportunity to speak with you a little more about your experience. We'd like to understand which team you were working with, so we can look into the specifics on the project and address any issues. Here's our main line: 888-872-3734 Thanks again.

 
 
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