Dynamics 365 vs Salesmate

Dynamics 365 has 4113 reviews and a rating of 4.31 / 5 vs Salesmate which has 68 reviews and a rating of 4.72 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.31 / 5 (4,113)

4.72 / 5 (68)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 12, 2021

February 9, 2021

Pros/Cons

  • Pros

  • I really like that this product is very easy to use.

  • It is excellent. I enjoy it. It is fun to use. The format is simple.It is enjoyable to use. It was fun to use.

  • Cons

  • Implementation is difficult and takes time, customisation is easy but requires great level of testing

  • The orientation takes some time to get used to, but otherwise its straightforward. also how the G/L was done wasn't the best

  • Pros

  • Support is incredible, the team at salesmate never complain at what I may think is wrong. They listen and have made great strides for a rock solid product.

  • I love Salesmate. The UI is clean, the customer service team is very responsive. They offer a large amount of pipelines for a small price so it scales well. Much better alternative to Zendesk.

  • Cons

  • The UI can be better. Sometimes it confusing and the loading times a bit slow. That said, it's still a great product.

  • Sometimes, key functions are tucked away. They are there, but implemented in un-obvious ways. Once you get used to the UI and look at the support videos, it comes together well.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos