Agent performance report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About myphoner
myphoner is a cloud-based lead management and customer relationship management (CRM) solution designed for freelancers, sales agents and B2B teams doing cold calling. It enables teams to track, nurture and follow up on leads and activity.
Key features include lead segmentation, advanced search, notifications and third-party integrations. The software offers a queue that manages lead distribution among multiple agents, and it organizes and segments incoming leads. A claimed lead is then followed by the agent who received it first. The agent gets notifications for follow-ups at predetermined points. myphoner allows managers to check the performance of sales, agents and campaigns with advanced reports.
myphoner is compatible with laptops, tablets and oth...
73 Reviews of myphoner
Average User Ratings
Overall
4.64 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
June 2019
Tayler from sMedia
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Great system for business development teams
Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects. We have looked at many cold calling systems and this one wins in almost every category. Our team loves it.
Pros
1) ease of use 2) highly customizable 3) makes calling cold leads a breeze 4) their team has a hands on approach to help make the software work for you.
Cons
1)they had no phone dialer..but have now included it. 2) integrations with other crms
Reasons for Choosing myphoner
It was a better fit for our company and it had way more features.
September 2019
Tyler from Answering Legal
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Best Cold Calling Software For Scorching Through Leads
The speed at which my cold callers are able to call is my primary concern. Optimizing their time by having them go through more dials on a daily basis was a HUGE selling point when we considered MyPhoner.
Pros
My favorite pro about this software is that it makes it easy for a team of 10 cold callers to all work out of the same pipeline without stepping on each other's toes. The way the software feeds ANY caller the next due prospect in the list makes it better for each other caller - no callers need to worry about exhausting the same lead too many times without making contact with the prospect.
Cons
My only complaint would be the call tracking analytics - they seem to always be slightly off from our internal phone software's tracking analytics.
Reasons for Choosing myphoner
Mainly to keep a big pipeline of leads for all callers to share from.
December 2019
Sean from Monsido
Company Size: 11-50 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2019
Myphoner honest review
Listed above!
Pros
it's easy to use, and it's effective in inputting and storing all of the information for a potential client
Cons
the queues sometimes seem wacky, also when you press skip, it should go to the end of the list, not post poned for a day, sometimes the skipped leads show up before the untouched leads in the queue.
Response from myphoner
Replied December 2019
Hi Sean, thanks for your kind words. With regards to your comments about skipping leads, the skipped leads adhere to the follow-up you set, if you set it to "any time" it will go to the end of the queue as desired. Best regards (and merry Christmas)
November 2019
Nashan from Goldson Financial, LLC
Company Size: 1 employee
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
The ultimate outbound sales tool
I've been using Myphoner for several years now, been in sales about 10 years, and it is simply the best cold outreach tool I have ever used. I've tried about 30 other sales tools and this is one of the few that I keep coming back to.
Pros
I love how Myphoner is setup like a database, and only shows one record at a time. This is critical in that a user's workflow is not sidetracked by showing too much data at once. I also love the simple, no nonsense design. Absolutely A+. Extremely user friendly.
Cons
I wish the software automatically gave me more background data on a lead in real time so I didn't have to go and research it myself. For example, if I have "John Doe" from "ABC Corp" loaded on the screen, it would be great if it loaded other information relevant to John Doe (social profiles, etc.) and relevant to ABC Corp so I didn't have to leave Myphoner to dig that information up myself in preparation for a sales call. It's not a major drawback, but if Myphoner had this, it would be a game changer.
July 2019
Aditya from GBM
Company Size: 1,001-5,000 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
July 2019
Value for money for sellers
The software has helped me improve on the followups. Also, consolidate the database coming from different sources at one place.
Pros
Easy navigation. All info is visible in one go without any need to scroll. Helpful for setting up followups for the sellers.
Cons
Needs integration with the CRM's like salesforce A mobile app would be helpful.
