Nimble Software


 

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.

Nimble’s “Today Page” offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s “Rules Engine,” which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.

 

Nimble - Today page
 
  • Nimble - Today page
    Today page
  • Nimble - Contact
    Contact
  • Nimble - Social profile
    Social profile
  • Nimble - Signals
    Signals
  • Nimble - Activities
    Activities
  • Nimble - Gmail widget
    Gmail widget
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

1,038 Reviews of Nimble

 

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Software Advice Reviews (51)
More Reviews (987)

Showing 1-20 of 51

James from Technology intelligence Agency
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great Integration with Outlook 365.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better.

Pros

I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble.

Cons

I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue.

Review Source
 
 

Sheryl from K08 Sounds
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Perfect for Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love using nimble for contact management. It's a great tool to use with social media linking capabilities and conversation history.

Cons

I don't have any cons, but I do wish they would make an improvement and allow contacts to be linked to one another.

Review Source
 
 

Samanth from Moakler Wealth Management
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is perfect for a small business or entrepreneur which I am. It works perfectly to stay close to clients through social media.

Cons

Nothing negative so far! I would recommend to anyone. I just started an online business and this is perfect.

Review Source
 
 

Anthony from Western
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Spectacular 10/10

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I could ramble on and on about Nimble but I will keep it short and sweet, Nimble was the best investment I made last year for my company.

Cons

I have not one bad thing to say about Nimble, my team and I are still blown away by how efficient this is.

Review Source
 
 

Harry from Labyrinth Technology
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good & Cheap CRM for Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think the title says it all! Having come from an enterprise environment and being used to salesforce, this is certainly less customisable BUT doesnt require a saleforce engineer to set up and can be used very simply.

Pros

The Price! Im my opinion this offers the best value for money for those looking for a CRM on a budget
Speed of setup, you can begin working on this in one day
ease of use, its simple to get to grips with

Cons

Support is based in US and can be difficult to reach
Not much customisation although this is being improve
Doesnt allow you to add products

Review Source
 
 

Brian from GI SPORTZ
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Nimble NAS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have been using Nimble in our environment now for about 2 years. what a great product. the portal is very easy to use and navigate and gives you everything you need right at your fingertips . Having fail over built in and monitor of hardware gives you peace of mind that your appliance is up and functioning for the users.

Cons

no cons with this product. Everything we needed it to do it has done and more. we would look to purchase more from NIMBLE when the time comes.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A very simplified storage solution that can meet your demand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They have a very intelligent and predictive platform which enables users to save all the data to the cloud.

Cons

They have sometimes very extreme latency which affects critical releases, i think it might be their server diagnostics issue.

Review Source
 
 

Joe from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Financial integration with Marketing automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can save a lot of time when you integrate with your proprietary financial softwares and makes marketing work very easy

Cons

Some databases are not compatible and i feel like there is lot of excel work, but would definitely like to see some additional features.

Review Source
 
 

Sharad from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Best Choice to build social contacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We can easily find key prospects online using keyword searches on the major social networks and tie all communications into my Gmail account.

Cons

I would like some additional features, such as a more robust "ToDo List." For example, I am a BIG Apple user, and I use a Mac and an application called "Things." I love this application.

Review Source
 
 

Savvy from Infobahn Softworld Inc
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Excellent & Rapportive Integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nimble’s integrations were the key for me. And seriously? If you’ve been scared off by the prices of Marketing Automation, this is your low-risk introduction to the new marketing.

Cons

Need to enhance the mobile app because it only has a subset of functionality and I wish every column in the Contacts view could be sorted and filtered.

Review Source
 
 

George from Infobahn Softworld
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Nimble is the right choice for your Needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nimble makes you look great online. It tells you when it's time to reach out to someone you haven't communicated with in a while. Cool leads get warm. Warm leads get hot. You get the picture.

Cons

I'd like more set-up instructions on the front end. It's already super easy to use. Having some extra info (based on current situation and future intent) would help me make better decisions earlier and adjust my own workflows accordingly.

Review Source
 
 

David from Robertson and Co
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Good, easy to use, quickly deployed LMS with a pay as you go pricing model

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of deployment with no upfront cost. Good easy to use course designer / editor and a pay as you go pricing model.

Cons

Stock imagery is limited and there are less animation options than other LMS on the market.

Review Source
 
 

Paul from VistaView
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

You Are On Your Own

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple way to organize contacts and deals. The email organization was why I signed up for their service.

Cons

Customer service is non-existent when you need them. Takes forever for them to respond. There is plenty of back and forth with them on issues, which would be so much easier if they just went into your account and fixed it. They require you to find the problem and fix it yourself. Very poor mobile.

Review Source

  Response: Samantha , Nimble

Date: January 2018

January 2018

 

Hi Paul,

First, we would like to take the time to thank you for your review of Nimble as it is through feedback such as yours that our team can maintain and improve upon the service that we provide to our valued customers.

We're very sorry to hear that you were unhappy with the response time of our Customer Care Team. This is definitely not the standard of service our customers have come to expect from us as many of our customers will rate us highly on customer support response time.

Reviewing the issue with our Care Team, it appears that we did need more information from you to troubleshoot the issue that was taking place. After we received this information from you, our team was able to successfully fix the problem in a timely manner. Again, we are very sorry able the issue you experienced in your account and we thank you for continuing your Nimble subscription with us.

We would love to hear more about why you are unhappy with our mobile app. Feel free to write us at care@nimble.com with your feedback.

Thank you,

Samantha
Lead Customer Care Ninja | Nimble
care@nimble.com

 
 

Mariah from Armstrong Property Management
Specialty: Property Management
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great time tracking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to use, integrates with our payroll software (Gusto), and even has a scheduling function and multiple pay rates.

Cons

I wish the scheduling function was a little easier to use, it takes a lot of time to add the shifts and change the schedule around.

Review Source
 
 

David from Lucid Dream Software, Inc.
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Started out great but a bit downhill now!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started using Nimble as a paid user for a couple of years now. As an early adopter, I had great hopes the company would reward early users with new features and benefits. Now I am very disappointed! The price for the service has gone up per month and the features have actually gone down - as the new features get tested on us loyal clients and then taken away to higher cost plans.
The most recent issue is a notice that I have used up my 5GB plan limits and need to upgrade to a more expensive plan. I only have 8000 contacts - how could that possibly use up 5GB of data!
Well, I found out - Nimble is downloading all of my Gmail messages and attachments and storing them on their server. They then use this data against my 5GB plan! If I delete messages out of Nimble to stay in the 5GB limit then it deletes these from my Gmail account. So Nimble is trying to FORCE me to buy a more expensive plan!

Pros

The Social media integration is a nice feature. I'm afraid to say about other features because they will get moved to higher price plans.

Cons

The Android app for my phone crashes constantly! We're sorry Nimble Crashed message is a constant companion on my phone. Holding my Gmail messages hostage for more money is a real Con! They used me to test their group message feature and then took it away once they got it working.

 
 

Lori from Stat Health Immediate Medical care, P.C.
Specialty: Healthcare / Medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been with Nimble for a little over 2 years. Depending on the size of the company, I would recommend this product. You can chat with someone pretty much at any time, and they answer your questions with little wait time.

Pros

They are very helpful. If you want a feature, you can ask, and they might be able to add it.

Cons

Can be slow running, and when you type someones name in they don't always come up right away.

Advice to Others

If you are looking for a scheduling software, for a smaller size company, nimble would be great for that and the pricing is reasonable.

 
 

Ana from Ana Martins PR
Specialty: Other

October 2015

October 2015

Amazing experience with nimble

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The program is highly organized and the search feature is perfectly optimized. It can be accessed from anywhere in the world making it extremely helpful during travel. It connects automatically with social media making it very helpful for a media based company like ourselves.

Likes Least

There's nothing to complain about this product. I don't understand the deals section and the stay in touch feature isn't helpful for us.

Recommendations

Our business has used many similar programs to this and we prefer this software over all of them. It is the easiest to use and the most organized.

 
 

Denille from Ana Martins PR
Specialty: Telecommunications

October 2015

October 2015

Great at Organizing Contacts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that Nimble is very detailed and organized. Also love the social media is incorporated as well.

Likes Least

Sometimes the contacts can't be synced from other programs so it has to be done manually.

Recommendations

I think it is a very easy platform to use so I think other will be able to use it efficiently.

 
 

Samantha from Ana Martins PR
Specialty: Other

October 2015

October 2015

Good experience with nimble

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The lists and search optimization make this product ideal for usage.

Likes Least

This product would benefit from a mailing and analytics service that way we could keep all of our email distribution on one program.

Recommendations

I feel that nimble is the best of any type of email database management system.

 
 

Chris from Help Them HOPE
Specialty: Non-Profit

October 2015

October 2015

Nimble and all its

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The amount of information provided on persons. I think it provides a large range of information in a simple way

Likes Least

Information and people is sometimes duplicated. I have seen occasions were there are three different account for the same person.

Recommendations

Updating information if crucial. Accounts and information can get confusing and outdated if you let it.

 
 
 
Showing 1-20 of 987

Victor from Netpeak Software
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Cool service for building relationships with partners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use the Nimble online service to build relationships with our customers. The platform allows you to integrate a database of contacts from e-mail and popular social networks. Available tools to create a to-do list.

Cons

The main disadvantages of the online service Nimble relate to the collaboration system. Firstly, the platform does not allow instant messaging with colleagues. Secondly, there is no tool for predicting performance.

Review Source: Capterra
 


December 2018

December 2018

Nimble

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quite functional solution for our corporations CRM needs.

Cons

Some minor issues with integration to G suite.

Review Source: Capterra
 


December 2018

December 2018

Simple and Smart CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Rich features with intelligent function such as sales intelligent and email tracking. Plus the software is able to work with Google Apps and Office 365 and also can integrate with 100+ 3rd party application

Cons

The package offer with very small storage and limited number of contact record

Review Source: Capterra
 

Kallie from Small business
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like that this software has a free trial. Some software like this don’t have this option. I also like that it manages appointments and task that needs to be done

Cons

I think there was a glitch in the app or maybe my phone was on silent but I didn’t get notified a few times. That is something that could of been prevented by me

Review Source: Capterra
 


December 2018

December 2018

Great for tracking sales clients

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I really enjoy how simple the interface was. I was easily able to navigate around and make changes to my sales client's notes and personal profile. It was simple to keep track of any changes with the customer/client and very intuitive.

Cons

I have only been using the software for about 3 months now, but I haven't come across anything for my purposes - that I felt like were missing. It is a great tool to allow me to keep up to date with my customers and have a quick easy summary to check before meetings/discussions with them.

Review Source: Capterra
 

N. A. from The Mighty
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Love the integration with Office 365

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The integration with Office 365 easily has to be my favourite feature and saves a ton of time when trying to work on various marketing projects and mail outs. I love it.

Cons

Normally I'd sit here and complain about cost, but I really don't have any cons to report. Nimble is cost effective and makes a huge difference as a small business owner.

Review Source: GetApp
 


December 2018

December 2018

This is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It’s a great software that helps my company be more efficient!

Cons

Nothing I can think of really. It’s just a good software!

Review Source: Capterra
 


December 2018

December 2018

Nimble Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, functionality is all around great .

Cons

Product cost , no ability to orgainize centrally

Review Source: Capterra
 

Diwash from Pokharel Homes
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Nimble

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

All rep are well knowledgeable and storage management is good

Cons

They are on the high end of the storage market. Not much formal training is available of this product

Review Source: Capterra
 

kelly from Premium
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Great CRM Application!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like how organized and how easily I can manage my sales pipeline and calendar.

Cons

I haven't run into anything I don't like.

Review Source: Capterra
 

Matt from Goldleaf Scientific
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Works great with my iPad

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ability to scan business cards into contacts was a surprising and awesome feature. I also loved the e-mail widgets.

Cons

It's too similar to Linkedin, however you can integrate your Linkedin and others with Nimble and so it has the usability of Linkedin and more.

Review Source: Capterra
 


December 2018

December 2018

Cool Integration of the Social World

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the details that are able to be kept on the software. It helps me be more effective and more efficient.

Cons

There are a lot of tools that I have to use but when I have reached out to customer service, I have not received the best response.

Review Source: Capterra
 


December 2018

December 2018

Nimble

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

There's a lot of depth in the user interface; pretty smooth operation

Cons

It is designed for business applications and takes some work-arounds for social enterprise

Review Source: Capterra
 


December 2018

December 2018

Nimble

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That it is a simple solution and it can be very helpful in a lot of business.

Cons

I couldn’t use it on a Mac computer only in a pc.

Review Source: Capterra
 

Justin from Buffalo Wild Wings
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Nimble review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The search options and templates provided. Tagging and the easy use of the program.

Cons

LinkedIn and Nimble do not go together. Makes things difficult to put together.

Review Source: Capterra
 

Yolibet from Fidelity Investments
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Great but a bit pricey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps us to predict what customers might need by getting to know them in a more personal level.

Pros

Love how easy this program is to import information for clients from any social media accounts. This helps to get to know the client before we meet them!

Cons

A little pricey, and it can get a little staticky on calls.

Review Source: Capterra
 

Hudha from Global Tutor
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

The Upper Level CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is integrated social networks, which makes it easier to know our client better before we go on a meeting.

Cons

It is one of the best but being a small organization pricing is high for us at the moment.

Review Source: Capterra
 

Chris from Be Heard, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Positive Review for Nimble!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love this CRM software -- it is perfect for keeping track of emails and data management!

Cons

Really the only thing I would like is if this software worked better with social media.

Review Source: Capterra
 

Tanya from SSA LTD
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Excellent platform, but with a few shortcomings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Through Nimble, I have the ability to automatically and without any difficulty import contacts from any social networking platform, as well as conveniently track progress in all the necessary transactions.

Cons

In the mobile version at the moment there are no many functions. On weekends, I almost never manage to contact customer support. Search does not always work well.

Review Source: Capterra
 

Mohazam Ali from Comsats University Islamabad, Abbottabad Campus , Pakistan
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Nimble

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

satisfactory

Pros

Ease of use
Cloud storage
Interface
simple

Cons

Upload time
connectivity
Lag on calls
voice distortion

Review Source: Capterra