Visitor analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About REVE Chat
REVE Chat is a chat widget that can be added to businesses’ websites and is suitable for small to midsize companies in a variety of industries. Key features include live chat, voice calls, video chat, visitor queueing, proactive chat and analytics.
REVE Chat enables users to set proactive chat messages to appear from predetermined visitor actions. Users can save canned responses and manage chats from multiple websites within the same dashboard.
The appearance of the chat window can be customized to fit with the company’s branding. If all the customer reps are busy, customers can view the chat queue with waiting times and their position in queue. The solution enables users to track and monitor website visitors and get detailed information a...
14 Reviews of REVE Chat
Average User Ratings
Overall
4.36 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Samuel
Verified Reviewer
Company Size: 501-1,000 employees
Industry: Import and Export
Time Used: Free Trial
Review Source: GetApp
September 2018
August 2017
Paul from Omniserv Online Solutions (Pty) Ltd
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2017
Overall installation and support is fantastic.
Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..
Pros
The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.
Cons
The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.
Response from REVE Chat
Replied August 2017
Thanks Paul :)
June 2020
Mary from Troxler Inc.
Verified Reviewer
Company Size: 2-10 employees
Industry: Internet
Review Source: GetApp
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
June 2020
Malicious software impossible to remove from website
Pros
nothing. I do not like the software.
Cons
Cannot remove the product from the website. Contacting them is no help.
October 2016
Anurag from Optimize Marketing
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Amazing Live Chat Interface
I've used many live chat programs but liked REVE Chat because of various reasons: It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.
Pros
Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.
December 2018
Eli from Vidology
Verified Reviewer
Company Size: 1 employee
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2018
A little more old fashioned, lacks features
Pros
The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.
Cons
The features haven't been updated thoroughly in a while, it could use a refresher.
